Wasn't sure what my new car or SUV was going to be, but I knew what I needed it to do. I met up with John Bullard who took the time to listen and understand those needs, and we went shopping in the lot, landing on an new Lincoln MKZ. He and the Crossroads staff found what I wanted in Georgia, and two days later, I was driving it off the lot. Pricing was fair, service was top notch, and as I had my Ford Taurus serviced at Crossroads, my confidence in my purchase is very high. Thanks to John and the entire staff.