Crossroads Ford Lincoln Southern Pines

The Service Center employees are very attentive and helpful. I always am greeted politely and promptly. They are very good at keeping me informed about what is happening and provide updates througho helpful. I always am greeted politely and promptly. They are very good at keeping me informed about what is happening and provide updates throughout the appointment via text messages. More

The sale staff at Crossroads Ford in Southern Pines is always at the top of their game, I recently purchased my third car there, I prefer used cars and have had great experiences each time. Bill C was t always at the top of their game, I recently purchased my third car there, I prefer used cars and have had great experiences each time. Bill C was the gentleman who assisted me in making my decision, he asked great questions to help me and now I have a great car! I did purchase a Ford again and I am very happy. More

Archie Tyson was the sales person assigned to me by the AI I “spoke” with online. He was fabulous! Very attentive yo what I was looking for in a car and helped me find things on this vehicle that we weren’ AI I “spoke” with online. He was fabulous! Very attentive yo what I was looking for in a car and helped me find things on this vehicle that we weren’t sure was on this car. I chose this car thru CarFax thinking it was in Charlotte. So delighted it was right here in Southern Pines! The car was handed over to me as if brand new, very clean and full of gas. Very nice. Always greeted with a smile and an offer of help if I should need. More

Seth M has helped me with multiple car deals and love working with him for vehicles for my family. I would recommend him over and over again. working with him for vehicles for my family. I would recommend him over and over again. More

The service team at Crossroads Ford - Southern Pines is top notch! Friendly fast, and easy to deal with. Always keep me informed and get the job done quickly and efficiently for a fair price. They keep our top notch! Friendly fast, and easy to deal with. Always keep me informed and get the job done quickly and efficiently for a fair price. They keep our shop van running great. Thanks!!! Mark-Spartan Blades More

Great customer service! Highly recommend. Had a recall issue that was quickly resolved by service manager. Highly recommend. Had a recall issue that was quickly resolved by service manager. More

I was impressed that the dealer did mobile recall work. .Matthew was very professional. I would use the service again .Matthew was very professional. I would use the service again More

My last truck service was perfect from the time I arrived and departed. I had my 15 month yellow Labrador with me and they welcomed her with open arms. My service was quick and painless. Service team was kin and departed. I had my 15 month yellow Labrador with me and they welcomed her with open arms. My service was quick and painless. Service team was kind and kept me informed throughout. Hats off to the team. More

Crossroads Ford, and Zannie were the bright spots in an otherwise terrible purchase situation from Palmetto Ford. Zannie was excellent as my technician contact. Ford refused his request for a part that w otherwise terrible purchase situation from Palmetto Ford. Zannie was excellent as my technician contact. Ford refused his request for a part that would have solved my problem immediately. After 2 1/2 months, they finally gave him the part he had asked for originally, which solved the problem, and I was finally able to drive my new car. More

Excellent customer service; easy to make an appointment. Clear, detailed explanations and the work was completed on time as promised. Clear, detailed explanations and the work was completed on time as promised. More