Crossroads Ford Lincoln Southern Pines

This was my worst experience to date at this dealership. They kept my vehicle a week and did not do any work. They kept my vehicle a week and did not do any work. More

Religiously, I bring the car in every 5,000 miles, as recommended by the dealer. I'm always quick in and quick out, then receive a results report. As a result of this procedure, I have never had an issue recommended by the dealer. I'm always quick in and quick out, then receive a results report. As a result of this procedure, I have never had an issue while on the road. As an aside, I always wait inside until the car is ready to go - which takes only an hour. It's comfortable to wait at the dealer, so why go elsewhere for an hour? More

Employees were pleasant and service was timely and the facility was comfortable Thank you all facility was comfortable Thank you all More

Service department are very diligent getting my Explorer scheduled for routine or diagnostic service. They got me a loaner last time due to parts delays. scheduled for routine or diagnostic service. They got me a loaner last time due to parts delays. More

People are nice easy to get an appointment updated technology so far so good. Like others, no inventory tho technology so far so good. Like others, no inventory tho More

Good service, folks are knowledgeable on issues.overall satisfied. Friendly atmosphere. Time to do work is reasonable. Appointment times are a little long but reasonable. satisfied. Friendly atmosphere. Time to do work is reasonable. Appointment times are a little long but reasonable. More

The oil changes was completed to my satisfaction. No problems. The staff was courteous. The lounge is nice, clean and comfortable. I like bringing breakfast in while I'm waiting for the service to be problems. The staff was courteous. The lounge is nice, clean and comfortable. I like bringing breakfast in while I'm waiting for the service to be complete. More

I bought my first used Ford Fiesta car from this dealer. My experience of purchase was great. Then i took the same car for annual inspection and I was amazed by their service. They not only accommodated me My experience of purchase was great. Then i took the same car for annual inspection and I was amazed by their service. They not only accommodated me on same day service without any appointment but also the waiting area was great. Specially for my 4 year old love the play area. Good work Cross road SP team. More

Great people, excellent service. What else can I say??????????????????????????? Lets move on. This site is becoming very annoying and I may never visit it again. say??????????????????????????? Lets move on. This site is becoming very annoying and I may never visit it again. More