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Crossroads Ford Lincoln of Lumberton
Lumberton, NC
210 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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210 Reviews of Crossroads Ford Lincoln of Lumberton
May 08, 2026
All the work that has been performed by Crossroads Ford was to my complete satisfaction. The service personal were very helpful and friendly. They explained the process and what I could expect. They wer was to my complete satisfaction. The service personal were very helpful and friendly. They explained the process and what I could expect. They were there and willing to help, be it a standard service or a factory recall. From the time I purchased my 2024 truck till the present I have been thankful for their commitment to my needs. More
by morrislt13
Employees Worked With
Melissa Lee
April 17, 2026
I had my car service at ford crossroads,and they did a great job repairing it. They even let my car sit there until I paid the full amount. Thank you Anthony and ford crossroads. great job repairing it. They even let my car sit there until I paid the full amount. Thank you Anthony and ford crossroads. More
by lethascott7
Employees Worked With
Anthony
April 15, 2026
I brought my 2025 F150 in for an Oil Change & Tire Rotation, I mark my rear tires, it’s easy for me to see if they rotated have been rotated,, this is my 3rd time taking this truck to this dealership, Rotation, I mark my rear tires, it’s easy for me to see if they rotated have been rotated,, this is my 3rd time taking this truck to this dealership, the first time the tires were not rotated, the second time they were rotated and the 3rd time one side was rotated, this was verified by the Service Manager and service tech. I wonder how many people are paying for this service and not getting it, not only stealing money the tires are wearing unevenly. I like this dealership, the people are friendly but at least one service technician is not doing his or her job. I will not return to this dealership again. Be aware, mark your rear tires or rims. More
by rick.chance16
Employees Worked With
Anthony and Tommy
March 16, 2026
The work was performed in a timely manner. I was kept informed during the performance of the work. I am extremely satisfied with the service performed and the service department. I was kept informed during the performance of the work. I am extremely satisfied with the service performed and the service department. More
by tbritt68
Employees Worked With
Tommy Lovin, Robert Sealy
January 10, 2026
Fantastic dealership. Fast service. Fast process with delivery. Excellent salesmen ie Ben. Streamlined very little paperwork with a usb drive with all your paperwork on it Fast service. Fast process with delivery. Excellent salesmen ie Ben. Streamlined very little paperwork with a usb drive with all your paperwork on it; no more big envelopes. Cutting edge. Great service. More
by justin.2345
Employees Worked With
Ben, Robert Sampson, heck I got to meet the whole team. General Manager and all.
