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Crossroads Ford Lincoln of Lumberton

Lumberton, NC

4.8
227 Reviews

5045 Dawn Drive

Lumberton, NC

28360

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227 Reviews of Crossroads Ford Lincoln of Lumberton

September 20, 2026

Very quick service. Everything was checked and documented. I prefer to take my Ford Bronco to this dealership More

by dcardillo49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mellisa
Sep 24, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 10, 2026

I have always gotten good service anytime my vehicles needed servicing. I always left a satisfied customer. More

by pasembaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Lee
Sep 11, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we strive for 100% satisfaction, and it is great to see that you had such a positive experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2026

Anthony Zarnik represents your company very well. I would buy because of his professionalism. I walked in with an issue that needed to be resolved for an upcoming trip, he ensured I got the service a More

by Hizperfectplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zarnik
Aug 29, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 13, 2026

The dealership-Crossroads Ford-improved their customer relations by offering valet service: pick up and return vehicles. I greatly appreciate this service. The work on my F150 was done in a timely manne More

by Jcampen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 14, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2026

Crossroads Ford of Lumberton is my dealer of choice. You will be pleased with this dealer and it will be yours also. More

by donpaul.val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lovin, Missy
Aug 02, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2026

Melissa had my car back in the shop to be serviced time I got there. She explained why I needed new tires. She went above and beyond to help me. I went back the next day to get a set of tires. I am pleas More

by Renee L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa, Debbie
Aug 02, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi Renee, It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

July 24, 2026

It was a long waiting process even with a pre-approved loan with my bank. More

by size11p
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr Ellis
Jul 26, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 16, 2026

Everyone was very nice and professional salesman was very professional and attentive to my needs More

by jgrainger07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry,Johnnie,Jeremy
Jul 18, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

July 13, 2026

I could not be more satisfied than I am with this dealership. I called them when I experienced a problem with my Ford Bronco. I talked with Missy, one of the service advisors, and she was wonderful. More

by dmcpherson2657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missie Lee
Jul 15, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 10, 2026

Had a recall on my 2022 ford maverick,excellent service from service department. They even brought my truck back to my house when they finished. Thank you Lumberton Ford for your service! More

by jdavis001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Jul 12, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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