Crossroads Ford of Wake Forest

One, I felt it took too long to get us into the vehicle that meet our needs and at a price comfortable to us. Love the car, but still came out to be $100 higher monthly that we wanted. We came in around 6 that meet our needs and at a price comfortable to us. Love the car, but still came out to be $100 higher monthly that we wanted. We came in around 6pm, left after 11pm. I appreciate the effort but the car buying experience was about as bad as closing on a house. Two, please speak to the porters about starring and making comments about the female customers. I would not want either of the two guys sitting in the lobby that night near my wife's car in the future. People need to be respected, and professional regardless of the position held in an organization. Third, I appreciate the level of friendliness of the staff, but some guys lay in on pretty thick. Trying to hard comes off a bit overbearing when simple things are overlooked... Like remembering my name or information being shared. ,or over explaining mistakes. Fourth, please clean the grease spots on the showroom floor...we slipped on a few spots heading toward the restrooms. Thank you Cory for getting me to come in to the dealership and seeing us through the process. This not critical information, but hoping it will make your dealership a place where i can place my confidence in on my next vehicle. More

In all the years I have been purchasing vehicles, this was my most favorable one. Joe was fantastic, offered me some options to my needs, described the programs available and provided a very easy sales ex was my most favorable one. Joe was fantastic, offered me some options to my needs, described the programs available and provided a very easy sales experiencing resulting in me driving away in my 2012 F-150 that afternoon. Great job everyone, Joe Gottlich More

Excellent experience buying my truck from a dealership with a friendly atmosphere. I will be back in the future for my next Ford or any car for that matter. with a friendly atmosphere. I will be back in the future for my next Ford or any car for that matter. More

It was a great experience. Joe located the exact vehicle we ask for and within a couple of hours we purchased the car. Everyone we dealt with was extremely professional and personable! we ask for and within a couple of hours we purchased the car. Everyone we dealt with was extremely professional and personable! More

Our experience was enjoyable and the purchasing procedure was very efficient. Joe 'knows his stuff,' and after talking with us for just a few minutes, zeroed in on what he thought we would like. He was right was very efficient. Joe 'knows his stuff,' and after talking with us for just a few minutes, zeroed in on what he thought we would like. He was right since we purchased the car that was brought into the showroom for us to check out. From entering the showroom to completing the purchase,we were there a little more than two hours. Although our dealing went past normal closing time, we were not rushed through it. This is our second transaction with a Crossroads dealership, the first being with Crossroads Nissan. We highly recommend both. More

From the time we walked into the dealership we were met with friendly staff. No one was pushy and they gave us time to look at the dfferent cars available. When we were ready to test drive our chosen car, with friendly staff. No one was pushy and they gave us time to look at the dfferent cars available. When we were ready to test drive our chosen car, they had the car ready in just a few minutes. Brad Hodgeman helped to get our price point where we would feel comfortable with our purchase. Jackson helped us select the car and was very knowledgable about our car. Chris was so quick and friendly in helping us with the paperwork. This is such a nice friendly dealership that I would recommend it to anyone. More

I had received a letter from the dealership about my 2006 F150 and the deal they could give me on a brand new 2013 F 150. I was pretty sure that the letter was too good to be true...but it wasn't Mike and t F150 and the deal they could give me on a brand new 2013 F 150. I was pretty sure that the letter was too good to be true...but it wasn't Mike and the team at Crossroads did a great job in taking care of me and making the experience not only pleasuable but efficient. Mike did a great job of communicating with me and let me know what the status was at every minute of my process. I got a great truck and a great deal! Thanks Mike.... More

As I searched on the internet for a new Edge, I was routed to a different Ford Dealer in Raleigh than Crossroads. I chose to work with Crossroads Ford of Wake Forest and could not have been happier. routed to a different Ford Dealer in Raleigh than Crossroads. I chose to work with Crossroads Ford of Wake Forest and could not have been happier. From the very first communication with Jackson Szyperski, to the follow through and delivery with Bob Kingsbery everything was top-notch. There was NO pressure, plenty of patience shown and my requests were not seen as annoying or unrealistic. I knew the exact vehicle that I wanted and they went above and beyond to find it at another dealer and make a dealer trade to get it on lot. Working with Chris in finance was painless and they secured 0% interest as well. You can purchase with confidence from Cory Shaw and his team at Crossroads Ford of Wake Forest. I highly recommend them. More

My husband and I were very please with the friendly way we were accepted and help. Richie was a terrific salesman. He was not pushy. We let him know our price range and what we could afford. He worked with we were accepted and help. Richie was a terrific salesman. He was not pushy. We let him know our price range and what we could afford. He worked with us to find what we needed. I have already reckonmended three people to come to Crossroads Ford. More

Very pleased with Crossroads ford WF location. 3rd truck i have purchased there since 2010, excellent sales process, fair pricing, great service department, and good follow up after the purchase. will reco i have purchased there since 2010, excellent sales process, fair pricing, great service department, and good follow up after the purchase. will recommend to friends/family/colleagues More