Crossroads Hyundai at Centerra

I would give them zero stars if possible. It was by far the worst experience I have ever had purchasing a vehicle. They bait and switch ($300 for nitrous in my tires? $700 "delivery" fee?"). When confronte the worst experience I have ever had purchasing a vehicle. They bait and switch ($300 for nitrous in my tires? $700 "delivery" fee?"). When confronted, they threatened to report my purchased vehicle stolen knowing I was a stay-at-home mom with 3 children and a husband working out of town. The owner is a weasel who tricks his salesmen into thinking they're being honest. It is 3 months later and we still cannot register my vehicle as they refuse to return our calls to get a copy of the bill of sale. DO NOT BUY FROM THIS DEALERSHIP!!! More

Purchased our second car from Crossroads Hyundai today. While buying a car always is stressful, they were willing to negotiate the price to an acceptable deal for both of us. We are happy with our purchase While buying a car always is stressful, they were willing to negotiate the price to an acceptable deal for both of us. We are happy with our purchase and the we were treated. As with any major purchase, read your docs to avoid any confusion, and be sure you are signing what you agreed to. I will once again be happy to tell anyone who asks where I purchased my New Hyundai Tucson. More

To say that our experience here was disappointing would be an understatement. We purchased a used car from Hyundai Crossroads, it is a used vehicle so we had expected to be fixing stuff. Our salesman was a be an understatement. We purchased a used car from Hyundai Crossroads, it is a used vehicle so we had expected to be fixing stuff. Our salesman was absolutely awesome his name is Michael. Well anyways before we got to our home in Greeley the tire monitoring system light came on. 7 days later I was driving on the highway and lost steering capabilities. I was able to get my car to my grandmother's house. I kept trying to get ahold of the dealership to see if there was any kind of warranty after leaving voicemails for two days and not getting any calls back my husband and I went into the building during this visit two salesmen Tyler and Michael said they would check to see if it was covered... Come back and say it's covered. So we walked over to schedule appointment the service guy was so rude and condescending. Saying it's not under warranty. So my husband asked how is it the salesmen tell us different..... Then we went and got Michael , he came and personally spoke with the service guy and then the service guy said oh yes now I understand. We were okay paying for a fix but if it wasn't covered we were just going to have our own mechanic fix it. So taking the three of them by their words we had it towed to the shop.... Once again sat there for two days , get a call that it isn't covered so again my husband goes in. Michael was not there but Tyler and serviceman were, both denied ever telling us that it was covered, which is outright lie Michael literally said twice "so it'll be no cost to you, no worries" Like I said we were fine paying but the rudeness and disrespect and outright lying shows they have a severe lack of integrity at this facility. I would not recommend them and we ended up having our car towed from their facility to another mechanic because I don't want my money going towards a business so corrupt and willing to screw people dying times like this. So unfortunate because there are a couple helpful people there Michael and Clinton helped alot. Left a message for the general manager but I doubt I will hear back. I would say this is an undercover bate and switch dealership. More

Got a great price on the car I wanted. I bought a 2017 Honda Pilot 2 weeks ago. The car is in great condition (checked by my mechanic) and got a great price. Best car deal where everyone I bought a 2017 Honda Pilot 2 weeks ago. The car is in great condition (checked by my mechanic) and got a great price. Best car deal where everyone was wearing a mask. More

Rip off Go to Crossroads if you want to be ripped off. I was a loyal Crossroads customer. My family has purchased 6 vehicles from them over the past decade. O Go to Crossroads if you want to be ripped off. I was a loyal Crossroads customer. My family has purchased 6 vehicles from them over the past decade. On sale 6, Crossroads marked up the vehicle price in the back room by $1300 over the internet advertised price. This is bait and switch. Crossroads Hyundai has lost any integrity they ever had. Take your business elsewhere More

Review Everyone was really attentive and eager to help. Answered every single question. Extremely pleased with the quality of service I received from everyon Everyone was really attentive and eager to help. Answered every single question. Extremely pleased with the quality of service I received from everyone I interacted with. More

Dishonest Dealers I would give zero stars if I could. I dealt with Clint on this deal and he told me that if I can provide him with an ad showing a cheaper price that I would give zero stars if I could. I dealt with Clint on this deal and he told me that if I can provide him with an ad showing a cheaper price that he could meet or beat the deal. I provided him with this cheaper price and he confirmed that he could beat it. When all was said and done, they charged me $3000 more and added another year on to my payments making it 72 months. I compared this price to Autonation and bottom line is, I got screwed. Autonation was much cheaper and they were willing to put their solid deal in writing. My mistake, next time I will go to Autonation directly. This was through the Sam's Club auto buy program, and that was NOT beneficial whatsoever. Never again. More

Customer Oriented I went into this dealer, told them my price range of payments I wanted to stay in and they made it happen. The sales guy was amazing and the finance I went into this dealer, told them my price range of payments I wanted to stay in and they made it happen. The sales guy was amazing and the finance guy was thorough explaining everything. I will recommend this to everyone. Ask for Tyler. More

HORRID Went to buy used car it was questionable as far as safe at all. Then showed me a second vehicle smelled like burn oil, and check engine light was on. Went to buy used car it was questionable as far as safe at all. Then showed me a second vehicle smelled like burn oil, and check engine light was on. When I looked on line before they grosely missed represented there inventory. They should pay attention more to the. LEMON LAW. More

Liars and baiters, then they deny what they said. Ignore any promotions offers from this company it is all scams and a bait to get you in the store for no reasons. Lies from the pamphlets and fliers a Ignore any promotions offers from this company it is all scams and a bait to get you in the store for no reasons. Lies from the pamphlets and fliers all the way from coming out of the workers mouths. More