Crossroads Nissan
Wake Forest, NC
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102 Reviews of Crossroads Nissan
Very helpful They took their time with me including help with new technology features and helpful with information of new Nissan. Thanks again for all your kindnes They took their time with me including help with new technology features and helpful with information of new Nissan. Thanks again for all your kindness. More
Experience corrected in Wake Forest Christina and Chanel, thank you for correcting a difficult situation. My parents are happy with the resolution. They look forward to returning at th Christina and Chanel, thank you for correcting a difficult situation. My parents are happy with the resolution. They look forward to returning at the end of their lease for a new car. More
Car 🚗 sales Thanks so much for the customer service that me and my husband revived from you all my salesmen was awesome 👏🏾 and he was great Ԁ Thanks so much for the customer service that me and my husband revived from you all my salesmen was awesome 👏🏾 and he was great 👍🏽 and very helpful I would come back if I had too do business again be bless 💯👌🏽👏🏾😀 More
Frustrated lease experience Purchased a lease through Crossroads Nissan (after recently purchasing a car through the dealership). As we approached the end of the lease (our first Purchased a lease through Crossroads Nissan (after recently purchasing a car through the dealership). As we approached the end of the lease (our first ever), nobody from dealership called or proactively offered to answer questions or consider options. We chose to buy the vehicle because of high mileage fees. When the amount the dealership required differed from what Nissan financing was telling me, instead of patience and understanding, I was spoken to in a patronizing manner by the finance manager and informed that I was told everything when I signed the final paperwork. I was even told my conversation that day at the dealership had been "recorded" because of "federal monitoring requirements." Besides sounding ridiculous, they would have been required by law to tell me that prior to the recording in the office. Again, not a textbook case of how to handle a confused and frustrated customer. After two significant transactions with them and routine maintenance (i.e. really good customer), I'm highly unlikely to purchase or lease another vehicle through crossroads. More
Great Dealership I really recomend Crossroads Nissan because it has a great staff that helped me through all of the process. I ended up buying the car I wanted and wil I really recomend Crossroads Nissan because it has a great staff that helped me through all of the process. I ended up buying the car I wanted and will return again whenever I need to buy my next car. More
Overall great experience with Will!! Overall, great experience trading my vehicle. I would recommend the dealership and agent that we used to family and friends. Will made sure to explain Overall, great experience trading my vehicle. I would recommend the dealership and agent that we used to family and friends. Will made sure to explain the process well and made sure we felt comfort during the decision making! More
Just purchased the 2016 Maxima and a used 2011 Maxima. Great deals on both and as always the customer service was awesome, Thanks Tony!! I have purchased several cars from them and they have yet to pressu Great deals on both and as always the customer service was awesome, Thanks Tony!! I have purchased several cars from them and they have yet to pressure me into anything I didn't want. If you are looking for a deal and a honest sale team visit these guys and you won't be disappointed. More
Making the customer happy! I walked in and was greeted from everyone. My dealer was able to keep in contact and make sure all my needs were met. I got everything I wanted and mo I walked in and was greeted from everyone. My dealer was able to keep in contact and make sure all my needs were met. I got everything I wanted and more. I was able to walk out with the car I wanted and the price range I was looking for. More
Top notch dealership The team at Crosroads Wake Forest is very professional, patient, and courteous. Easy to deal with. The selection of vehicles to look at and try, was The team at Crosroads Wake Forest is very professional, patient, and courteous. Easy to deal with. The selection of vehicles to look at and try, was good. Thanks to one and all! More
Awesome service They were awesome! They were able to negotiate a price on my trade in as well as the price on my vehicle to get me at a payment I wanted to be at. The They were awesome! They were able to negotiate a price on my trade in as well as the price on my vehicle to get me at a payment I wanted to be at. They also paid for two brand new keys to be made since they old owner only gave them a key fob without the valet key inside. I would recommend them to anyone looking to purchase a car and looking for a place that truly looks out for you. The only negative thing I experienced was how high thw gap insurance was. I paid less than half of what they charged me the last two times I purchased it, but overall great experience and got the car I always wanted! More

