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Crosswell Ford

Manteno, IL

Overview
Employees
Reviews
Vehicles
4.8
1,750 Reviews
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222 South Locust Street

Manteno, IL

60950

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Showing 1,750 reviews

November 25, 2025

Great service They did what they said that I need on a timely basis I will go back to them if I need anything done on my car More

by leonardtom
Recommend Dealer
Yes
Employees Worked With
Mike mace
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Nov 26, 2025 -

Crosswell Ford responded

Thank you for sharing your experience with us. We are glad to hear that our team provided great service and completed everything you needed in a timely manner. Feedback like yours helps highlight the commitment to customer care at Taylor Ford of Manteno in Manteno Illinois. We appreciate your trust in our service department and look forward to helping you again whenever your vehicle needs anything.

November 24, 2025

Went to get a key made they had to order one so we'll be back to get that done when it is in More

by ryanrving26
Recommend Dealer
Yes
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Nov 25, 2025 -

Crosswell Ford responded

Thank you for taking the time to share your experience with us. We appreciate you choosing Taylor Ford of Manteno in Manteno Illinois for your key replacement. We are glad to hear the process is underway and we will be ready for you as soon as your key arrives. If you have any questions before your next visit, feel free to give us a call at (815) 468 6566. We look forward to seeing you again soon.

November 23, 2025

Everyone from sales to service was professional, friendly, thorough, and listened to my needs. Tucker and Joel in service, Jim, Katelyn, and Tony in sales were the best. More

by Car
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Melia
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Nov 24, 2025 -

Crosswell Ford responded

Thank you for sharing this wonderful review. We are thrilled to hear that your experience with our sales and service teams was professional, friendly, and focused on your needs. Tucker and Joel in service along with Jim, Caitlyn, and Tony in sales will be excited to know they made such a positive impact. At Taylor Ford of Manteno in Manteno Illinois we are committed to providing exceptional customer care and it is great to see that reflected in your visit. We truly appreciate you choosing our dealership and we look forward to helping you again in the future.

November 23, 2025

Everybody was nice loved everybody there only thing I didn't really like was the long wait More

by KENNETHEB81
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Melia
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Nov 24, 2025 -

Crosswell Ford responded

Thank you for the awesome five star review. We are glad to hear that you felt welcomed and enjoyed your experience with our team here at Taylor Ford of Manteno in Manteno Illinois. We appreciate your feedback about the wait time as well. It helps us look for ways to improve the customer experience moving forward. Thank you again for choosing our dealership and we hope to see you again in the future.

November 23, 2025

Cody was GREAT! He is very hospitable and efficient! My mom and I drove 40 minutes to come work with Cody because he is truly a trusted advisor. I am overjoyed with More

by faustinewalcott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody's direct report was also great! Many thanks! , Cody Dekens
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Nov 24, 2025 -

Crosswell Ford responded

Thank you so much for sharing this wonderful review and for making the 40 minute drive to visit us at Taylor Ford of Manteno in Manteno Illinois. We are thrilled to hear that Cody provided a hospitable and efficient experience and that you felt confident working with someone you view as a trusted advisor. It is great to know that you are overjoyed with your new Ford and that our friendly staff helped make the visit a great experience. We truly appreciate your recommendation to others who are shopping for a new vehicle. Thank you again for choosing Taylor Ford of Manteno and we hope you enjoy your new Ford for many miles ahead.

November 21, 2025

Another awesome car purchasing experience from Jim. Thanks again for helping me order my new mustang!! No hassle no problems just a nice smooth experience at Taylor Ford Thanks again !! More

by kasiakenny16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2025 -

Crosswell Ford responded

Thank you for sharing your experience with Jim and for choosing Taylor Ford of Manteno again. We are glad to hear that ordering your new Mustang was a smooth and hassle free process. Our team works hard to make every car buying experience easy and enjoyable, and it means a lot to know we succeeded. We truly appreciate your continued support of Taylor Ford of Manteno and look forward to helping you again in the future. Enjoy your new Mustang and thank you once again.

November 20, 2025

Worked with Miguel S on a ford Ranger,got a very good trade in value.Also worked with Nick S,they did all they could do to get us the best deal and they did a great job.Everyone I dealt with at the deale More

by Jonb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Shaqra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Crosswell Ford responded

Thank you for taking the time to share your experience. All of us at Taylor Ford of Manteno in Manteno Illinois appreciate the kind words. We are glad to hear that Miguel and Nick were able to help you get a great trade in value and an overall deal that worked well for you. It is also great to hear that Anthony in finance and Chip made the process simple and enjoyable. We work hard to create a positive and welcoming experience for every customer, and feedback like yours means a lot to our team. Thank you again for choosing Taylor Ford of Manteno for your Ford Ranger. Enjoy your new vehicle and please visit us again whenever you need anything.

November 20, 2025

I would highly recommended Taylor Ford, specifically Anthony. I flew in from Montana to purchase a truck, Anthony and the folks at Taylor Ford went out of their way to accommodate me and get me into the More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sanfratello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Dekens
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Nov 20, 2025 -

Crosswell Ford responded

Thank you for sharing this wonderful review. All of us at Taylor Ford of Manteno truly appreciate you making the trip from Montana to purchase your truck with us. It is great to hear that Anthony and our team were able to make the experience smooth, welcoming, and pressure free. We work hard to provide friendly and helpful service for every customer, and feedback like this means a lot to our dealership here in Manteno Illinois. Thank you again for choosing Taylor Ford of Manteno. We look forward to helping you again in the future.

November 17, 2025

Taylor Ford has the best service department that I know of , they have 1st class custom service also. More

by Mdj
Recommend Dealer
Yes
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Nov 18, 2025 -

Crosswell Ford responded

Thank you for sharing this great feedback. We are glad to hear that you had such a positive experience with the service department at Taylor Ford of Manteno in Manteno Illinois. Our team works hard to provide first class customer service and it is wonderful to know that it shows. We truly appreciate you taking the time to leave a review and we look forward to helping you again in the future.

November 17, 2025

Very friendly staff and very helpful. Would definitely come back and refer friends and family More

by ryanrving26
Recommend Dealer
Yes
Employees Worked With
Cody Dekens, Cody Dekens
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Nov 17, 2025 -

Crosswell Ford responded

Thank you for sharing your experience! We are thrilled to hear that our team at Taylor Ford of Manteno in Manteno, Illinois provided friendly and helpful service. Your recommendation means a lot to us, and we look forward to welcoming you, your friends, and your family back to our dealership for any future vehicle needs.

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