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Crowley Kia

Bristol, CT

3.8
222 Reviews
Crowley KIA MOTORSPORTS , is your one stop shop for the all new exciting line up from KIA - and as a added bonus our specialty is low mile , high line , exotic and high output specialty cars. WE BUY CARS !!!! CALL OR STOP BY TODAY .
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223 Broad Street

Bristol, CT

06010

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Showing 222 reviews

September 18, 2021

EV/Hybrid shoppers - be *VERY* careful working with Crowley and be sure to ask *all* the specifics of any financial arrangements. They are happy to "give" you your CT rebate of $2250 by masking it as More

by Unhappy customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Sep 30, 2021 -

Crowley Kia responded

Hello, We are very sorry you had a negative experience with us at Crowley Kia. We are focused on customer satisfaction, please contact our management team directly so we can gather the details of your issue and so we may remedy all your concerns. Sincerely, Mike Buccheri General Manager Crowley Kia

Oct 08, 2021 -

Unhappy customer responded

Mike Buccheri- The manager on duty when we bought (Sat 9/18) is well aware of my concerns. If after reviewing with him, you'd like to be in touch, I'd be glad to hear from you.

June 28, 2021

Got my new Kia Forte from Luke Capelli!! He thoroughly answered all my questions and got me in the car I wanted!! Thank you! More

by missmonack11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Capelli
Jun 28, 2021 -

Crowley Kia responded

Hi there, Thank you so much for your feedback. We’re happy you had a positive experience at Crowley. Your feedback will help us make a better customer experience. Sincerely, Mike Buccheri General Manager Crowley Kia

April 19, 2021

Horrendous experience with this place. Brandon already had possession of my license for a test drive when he started spouting off about a personal experience of his that he very quickly turned into a raci More

by UnhappyCustomer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Branden Velasquez
Apr 23, 2021 -

Crowley Kia responded

Hi Steffani, We are very sorry you had a negative experience with us at Crowley Kia. We strive to make sure every customer feels comfortable during their experience in our dealership and apologize that your time here made you feel otherwise. The salesperson in question was spoken with after your encounter but please reach out to our Management team directly so we can address this issue further. Thank you! Kalani Lopa 860-540-0957

January 05, 2021

Luke Capelli at Crowley was awesome. His smile under that mask was amazing as he worked very hard to get exactly what I wanted. Thanks Luke for all your help. You were amazing and very helpful More

by crystalmdavis4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Lopa
Jan 08, 2021 -

Crowley Kia responded

I’m glad you had a good experience with all of us here at Crowley Kia! Sincerely, Mike Buccheri General Manager Crowley Kia

December 16, 2020

Luke Capelli at Crowley Kia was such a nice salesman. He really went above and beyond to get me a car and I got what I wanted too! Thanks Luke you rock! More

by april.greene25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Capelli
Dec 22, 2020 -

Crowley Kia responded

I’m glad you had such a great car buying experience. Thanks for the kind words! Sincerely, Mike Buccheri General Manager Crowley Kia

October 31, 2020

I had an excellent experience at Crowley Kia and Luke was awesome! He answered all questions in a timely manner and helped make the car buying process super easy! Love my new Kia Seltos! Would definitely rec More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Capelli
Dec 08, 2020 -

Crowley Kia responded

Thanks so much for your kind words Danielle! I’m pleased we were able to meet your needs. Enjoy your new ride! Sincerely, Mike Buccheri General Manager Crowley Kia

August 26, 2020

Find a better dealership! The car is great, the dealership was not. I went with the premise that "If you didn't get a great deal, I want to know" stated by Ken Crowley. I paid full blown retail. I More

by No Soul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Cormier
Aug 31, 2020 -

Crowley Kia responded

We are very sorry you had a negative experience with us at Crowley Kia. We are focused on customer satisfaction, please contact our management team directly so we can gather the details of your issue and so we may remedy all your concerns. Sincerely, Mike Buccheri General Manager Crowley Kia

Sep 02, 2020 -

No Soul responded

It is now 9/26 and absolutely no contact from the general manager . My review stands! You have all my information on file, feel free to contact me. Sincerely yours.

August 02, 2020

Excellent buying experience! Will Johnson listened to everything we asked for, answered all questions and had amazing attention to detail. I highly recommend Crowley and working with Will. More

by Gjhalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Johnson
Aug 03, 2020 -

Crowley Kia responded

Thanks for your positive review! I’ll be sure to let Will know you had such a great experience with him. Sincerely, Mike Buccheri General Manager Crowley Kia

January 18, 2020

Dedicated Saleman To Whom It May Concern, Adam Solokoski is the best salesman my wife and I have ever dealt with in purchasing a vehicle. He didn't forget us after More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Solokoski
January 14, 2020

Will Johnson was wonderful and polite. Great staff all around. They made this experience a memorable one and I would highly reccomend them to anyone that I know More

by Col.bankowski
Recommend Dealer
Yes
Employees Worked With
Will Johnson