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Crowley Nissan

Bristol, CT

4.7
690 Reviews

1451 Farmington Ave

Bristol, CT

06010

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Showing 690 reviews

August 20, 2022

This was my first time coming in for an oil change. Staff was friendly, professional, and very helpful. It was a great first experience with the service staff. More

by Sherrimek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Olivo, Justin Michalski
Aug 22, 2022 -

Crowley Nissan responded

Hello, We're happy you found our staff to be so supportive during your experience here at Crowley Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

August 19, 2022

Great service from the moment I checked in. I trust the expertise of the mechanics and will continue to bring my new Rogue Sport to Crowley for service for the life of the car. Thank you 🙏 More

by Eileen Dignazio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Olivo, Justin Michalski
Aug 19, 2022 -

Crowley Nissan responded

Hello, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

August 18, 2022

Exceptional experience everytime. The team consistently exceeds all expectations. No other delear comes close to the service at Chrowley.. More

by aveaflynn4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine, Wayne Mantello, John Hogan, Daren Micelli, Cassie Olivo, Ashley Ares, Justin Michalski
Aug 19, 2022 -

Crowley Nissan responded

Hello, We're happy you found our staff to be so supportive during your experience here at Crowley Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

August 14, 2022

Excellent service very accommodating and straight forward on my vehicles service needs. Polite caring staff. More

by WillB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Michalski
Aug 15, 2022 -

Crowley Nissan responded

Hello, We're happy you found our staff to be so supportive during your experience here at Crowley Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

August 13, 2022

I had an appointment for oil change and inspection. Was told coolant, fuel additive, drive belts was necessary... BEFORE inspection. Never before was this approach used. Reluctantly I said OK....but a More

by lladisky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh
Aug 15, 2022 -

Crowley Nissan responded

Hello, It's upsetting to hear that you did not receive the top-notch service we strive to provide. Our service advisors recommended services based on the age of your vehicle, when our master technicians take a look at the work recommended, they would not perform it, if it was not needed. I'm sorry it took longer than you expected, depending on the service needed and how busy we are it may take longer than expected. Our service manager would really like to speak with you more regarding this matter. Please reach out to us at (860) 540-0555 ext. 5127. We look forward to hearing from you. Sincerely, The Crowley Nissan Team

Aug 15, 2022 -

lladisky responded

I understand your reasoning.....I just would have preferred inspection and then discussion. And I would have appreciated a more reasonable time frame. with the work that was done I would have expected less than 5 hours especially since I said 2:30 at latest! It was inconvenient to wait until 4 and I did not get any notificiation until I called. I will be back for service....this is just my disappointment on this appointment.

Aug 16, 2022 -

Crowley Nissan responded

I understand completely, here at Crowley Nissan we are always looking for ways to improve; we appreciate your input and will do better in the future. If there's anything you need, or are having any difficulties please let our Service Manager John Hogan know right away. You can reach him at 860-540-0555 ext. 5127. Thank you, The Crowley Nissan Team

August 12, 2022

Every thing went very smooth. Repairs loos great. Staff easy to work with, Was done when they promised. More

by flo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon at auto body
Aug 12, 2022 -

Crowley Nissan responded

Hello, We're happy you found our staff to be so supportive during your experience here at Crowley Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

August 10, 2022

Good people. Very helpful. They go above and beyond to make sure you are happy with your purchase. More

by blaisefamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine, Justin Michalski
Aug 12, 2022 -

Crowley Nissan responded

Hello, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

August 08, 2022

Will return to this Crowley for future leases Sales and management were great 3 hours to lease a truck More

by piazza.j2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Willette Jr.
Aug 08, 2022 -

Crowley Nissan responded

Hello, We're happy you found our staff to be so supportive during your experience here at Crowley Nissan. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day! Sincerely, Jason Fontaine General Manager Crowley Nissan

August 06, 2022

I absolutely love Richard at the front with his awesome glasses! Great place. Fast and down righg More

by megangrabowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Thibadeau, Jason Fontaine, Cassie Olivo, Justin Michalski
Aug 08, 2022 -

Crowley Nissan responded

Hello, Thank you for your kind review; we are happy to pass along your comments to Richard. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Jason Fontaine General Manager Crowley Nissan

August 04, 2022

This dealership is professional, friendly, and never "put the pressure on". Made the entire process incredibly smooth, I would highly recommend that if you're looking for a new or used car, visit Crowley Nis More

by Mcrowley39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Mantello
Aug 05, 2022 -

Crowley Nissan responded

Hello, Your recommendation means so much to us and we're so happy to have earned it. If you're ever in need of more help, please let us know! Sincerely, Jason Fontaine General Manager Crowley Nissan

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