
Crown Acura Richmond
Richmond, VA
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Acura is very accommodating! I missed their phone call and they provided an email with a video of my additional service and I was able to sign for service approval. I appreciate I missed their phone call and they provided an email with a video of my additional service and I was able to sign for service approval. I appreciate the shuttle pick up and courtesy car wash. More
Really appreciated Darrell ,knowledgeable and patient he helped us to get right vehicle and guide us from start and finish without his help it wouldn’t possible for us helped us to get right vehicle and guide us from start and finish without his help it wouldn’t possible for us More
I received pretty good services while getting a state inspection and tire rotation from Mr. Alford. He’s a cool laid back young man and I appreciate his service. inspection and tire rotation from Mr. Alford. He’s a cool laid back young man and I appreciate his service. More
A code was displayed on my dash board so I took the vehicle in for service. After inspection, the service department advised we needed to replace the torque converter. After additional research, I foun vehicle in for service. After inspection, the service department advised we needed to replace the torque converter. After additional research, I found that this repair should be covered under an extended warranty period per a Technical Service Bulletin from the NHTSA. I have placed multiple calls to the dealer to discuss this issue and only received one call back. They were going to review with the service manager and return my call. No response. More
Easiest car buying experience I’ve ever had. Daryl in sales and Mr. Hardaway in finance were extremely helpful and efficient throughout the entire process. Daryl in sales and Mr. Hardaway in finance were extremely helpful and efficient throughout the entire process. More
Dealership service is always fantastic. The car detailing service has always lacked luster so I always say no to the complimentary car wash. The car detailing service has always lacked luster so I always say no to the complimentary car wash. More