Crown Acura Richmond

Great customer service. 2nd car purchase from this dealership. Both positive experiences. Would recommend to anyone 2nd car purchase from this dealership. Both positive experiences. Would recommend to anyone More

Simple key fob replacement took multi calls and two appts. Then 90 mins. Too many sorry’s to not ensure better service appts. Then 90 mins. Too many sorry’s to not ensure better service More

Outstanding experience with Crown Accura! Professional, efficient, and truly focused on customer satisfaction and excellence. Professional, efficient, and truly focused on customer satisfaction and excellence. More

Darrell was a great associate. He was very helpful. He also walked us through the process and made it easier for us. He was very helpful. He also walked us through the process and made it easier for us. More

My salesman Chris Wren, did a fantastic job. He's extremely knowledgeable about the vehicles on the lot and displayed a true and honest sale. I really appreciate his professionalism and I will He's extremely knowledgeable about the vehicles on the lot and displayed a true and honest sale. I really appreciate his professionalism and I will recommend him to family and friends. More

Appreciate the up front pricing and realistic time expectations, I don’t feel pressured to get add on services, if that changes I’ll take my business somewhere else expectations, I don’t feel pressured to get add on services, if that changes I’ll take my business somewhere else More

Lovely drealership, friendly staffs, nice cars. I drove 3hrs for a used car and it was worth the drive, I had great recommendations for food places after the paper work I had a nice and friendly I drove 3hrs for a used car and it was worth the drive, I had great recommendations for food places after the paper work I had a nice and friendly chat with the staff 10/10 I would highly recommend. More

Most friendliest workers I’ve ever had the pleasure of doing business with and the easiest car buying experience for me to date and all of this on a Saturday at that. doing business with and the easiest car buying experience for me to date and all of this on a Saturday at that. More

They were extremely patient as I figured out what needed to be done to get my car sell-able and gave me a great offer. I went with them and if I have to buy a car I'll be hitting Josh up for it! to be done to get my car sell-able and gave me a great offer. I went with them and if I have to buy a car I'll be hitting Josh up for it! More

Our service appointment was at 1:30. We were done before 2:30. The service tech was AMAZING. He took time explaining everything. We were done before 2:30. The service tech was AMAZING. He took time explaining everything. More