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Crown Acura Richmond

Richmond, VA

4.9
491 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 491 reviews

April 04, 2024

Everyone at this dealership is so nice and helpful. Every time I get my car worked on they are quick and explain everything very clearly. More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Alford
April 04, 2024

The staff was caring, professional. and answered all of my questions. I will recommend this dealership. More

by Thankful
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Easter, Matt Perry, Wesley Hardaway, Manny Badias
March 27, 2024

Everyone within the service team is super professional and ensures that your car is safe and kept with the upmost care. More

by Claus_jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team Will
March 27, 2024

This dealership deserves your business. Please consider this location in your car buying process. My Town and Country mini van at 288,000 is near the end. Needed a vehicle and picked u More

by ronmelanncon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alford, Shaun Chapman, Manny Badias, Kevin Johnson
March 27, 2024

Great sales experience Jarratt Day made everything easy. Excellent experience and as a repeat customer always feel welcome and appreciated More

by Zee of One
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarratt Day 5 stars out of 5, Josh Alford, Kevin Johnson
March 27, 2024

My Service Representative is Mike at Crown Acura. He has always been respectful and goes out of his way to make sure that I am pleased. I always look forward to working with him. He gets 5 stars. More

by bhann57
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mike
March 25, 2024

I travel all the way from Charlottesville for a reason. My Service Advisor, Mike Mereu always goes above and beyond to ensure that my experience is top-notch! The other Advisors are always friendly, courte More

by Theo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Burks, Matt Perry
March 24, 2024

The service department was courteous, thorough and professional. Mike was proactive and delivered as scheduled. More

by Alorenzogilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
March 20, 2024

Dealership is very friendly and care about the customer. I would recommend to family and friends More

by Bigelow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Perry, Shaun Chapman, Manny Badias
March 18, 2024

Mike at Crown Acura is very Professional and detailed. He takes time to explain any issues with my auto. Dealership is very clean. More

by tvbrooks60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereau