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1,376 Reviews of Crown Acura - Service Center
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August 23, 2017
Acura MDX 2017 I had issue with my Acura MDX and people in service department were excellent especially Tina Arendes. I received complimentary car and they kept me u I had issue with my Acura MDX and people in service department were excellent especially Tina Arendes. I received complimentary car and they kept me up to date on the timing of the repair. More
by Pepi
Employees Worked With
Tina Arendes
August 16, 2017
Quick, Professional, A++++ When I arrived and told Service Representative Tina Arendes that I was under a time constraint for my appointment....everyone hopped into action. I w When I arrived and told Service Representative Tina Arendes that I was under a time constraint for my appointment....everyone hopped into action. I was treated with A+ service. It was the quickest visit, with wonderful results. I have been a loyal fan of this dealership - four Acuras so far. Give Tina, John Shaw, and the other folks a chance to make you happy that you are an Acura driver. They are ready for the challenge, and will exceed your expectations. Loyally, PJS More
by PJS
Employees Worked With
Tina Arendes
August 09, 2017
Excellent service and communication!!! Tina Arendes was prompt, professional and personable. I'm always very satisfied with service and staff.... Thank you including re and communication!!! Tina Arendes was prompt, professional and personable. I'm always very satisfied with service and staff.... Thank you including reception personnel!!!!!! More
by customer
Employees Worked With
August 08, 2017
Servicing John Shawwas my service guy. He was a pleasure to deal with. He was extremely nice , precessional and efficient. I would recommend John Shaw for your John Shawwas my service guy. He was a pleasure to deal with. He was extremely nice , precessional and efficient. I would recommend John Shaw for your service guy. More
by Cgener
Employees Worked With
August 07, 2017
Pleasant Experience My Acura service rep was Tina. She was very pleasant in her interactions with me in person and by phone. Tina took the time to research my vehicle war My Acura service rep was Tina. She was very pleasant in her interactions with me in person and by phone. Tina took the time to research my vehicle warranty with the other dealership where I purchased from, and got most of my repairs covered by warranty. Additionally, she did inform me of some service items regarding the vehicle that I was not aware of, so that was very helpful for me since I did purchase my Acura Certified Pre-Owned. Tina called me with regular updates surrounding my repairs since my vehicle was in the shop for 5 days. I felt comfortable and taken care of in my overall experience. More
by praybostick
Employees Worked With
Tina in Acura Service Dept.
August 07, 2017
Amazing New Location and Great Service My Acura service representative was friendly and very courteous. Tina gave me her undivided attention and made me feel welcomed at Crown Acura’s new l My Acura service representative was friendly and very courteous. Tina gave me her undivided attention and made me feel welcomed at Crown Acura’s new location. The new location is amazing. Thanks Tina for quick in and out “spot check”. This will definitely be my location of choice, for any future maintenance for my new 2017 Acura TLX Thanks, Lathisa Graham More
by Lathisa Graham
Employees Worked With
Tina Arendes
August 06, 2017
Great vehicles and service. I was concerned about a perceived change in my brakes. John Shaw had it checked out for me at no charge. That was most impressive! I was concerned about a perceived change in my brakes. John Shaw had it checked out for me at no charge. That was most impressive! More
by Brad
Employees Worked With
August 05, 2017
Great experience for bringing car in for an airbag recall Everyone was especially friendly & helpful. Brian Clausen was my advisor. He was very thorough & gave a summary of recommendations in the near future Everyone was especially friendly & helpful. Brian Clausen was my advisor. He was very thorough & gave a summary of recommendations in the near future for my 2009 TSX. If car dealership was not so far I would have work done at this dealership. Thank You More
by Woman from Hudson
Employees Worked With
Brian Clausen
August 04, 2017
GREAT SERVICE EXPERIENCE My service rep was busy when I arrived - early. Ms. Tina _______ helped me to get the process going. All went smoothly and Chris Sanburn finished wh My service rep was busy when I arrived - early. Ms. Tina _______ helped me to get the process going. All went smoothly and Chris Sanburn finished when car was ready. Great visit! More
by CHARLES GRIMM
Employees Worked With
Tina ; Chris Sanburn Jr.
August 02, 2017
Bart Bartley Service Advisor Bart Bartley was very helpful with service and recall items for my 2009 TSX. Loaner car very helpful when repairs extended over weekend. One issue w Bart Bartley was very helpful with service and recall items for my 2009 TSX. Loaner car very helpful when repairs extended over weekend. One issue with repairs - car interior was dirty - grease on seats and floor mats, and sealant from windshield repairs got on exterior. More
by myevild83
Employees Worked With
