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Crown Acura - Service Center

Clearwater, FL

5.0
1,372 Reviews

1,372 Reviews of Crown Acura - Service Center

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August 07, 2017

Amazing New Location and Great Service My Acura service representative was friendly and very courteous. Tina gave me her undivided attention and made me feel welcomed at Crown Acura’s new l More

by Lathisa Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Aug 09, 2017 -

Crown Acura responded

The new TLX is a beautiful car and we're so pleased you've chosen Crown as your maintenance location. We're so glad Tina was able to make you feel welcomed . We look forward to providing you with all your maintenance needs. Regards Crown Acura

August 07, 2017

Pleasant Experience My Acura service rep was Tina. She was very pleasant in her interactions with me in person and by phone. Tina took the time to research my vehicle war More

by praybostick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina in Acura Service Dept.
Aug 09, 2017 -

Crown Acura responded

We're so glad to hear Tina took great care in handling your warranty and repairs. We're pleased you're happy with the process and communication. We look forward to servicing your vehicle and providing you with customer care again. Regards Crown Acura

August 06, 2017

Great vehicles and service. I was concerned about a perceived change in my brakes. John Shaw had it checked out for me at no charge. That was most impressive! More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2017

Great experience for bringing car in for an airbag recall Everyone was especially friendly & helpful. Brian Clausen was my advisor. He was very thorough & gave a summary of recommendations in the near future More

by Woman from Hudson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Clausen
August 04, 2017

GREAT SERVICE EXPERIENCE My service rep was busy when I arrived - early. Ms. Tina _______ helped me to get the process going. All went smoothly and Chris Sanburn finished wh More

by CHARLES GRIMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina ; Chris Sanburn Jr.
August 02, 2017

Bart Bartley Service Advisor Bart Bartley was very helpful with service and recall items for my 2009 TSX. Loaner car very helpful when repairs extended over weekend. One issue w More

by myevild83
Recommend Dealer
Yes
Employees Worked With
July 30, 2017

Crown Acura - Service Department; Christopher Sanborn Very professional and helpful will all my car service needs. Thanks again for outstanding service by ALL of your staff. You are great and that is why More

by P VanNostran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sanborn
Jul 31, 2017 -

Crown Acura responded

Thank you for your time and for your loyalty to Crown over the years. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again! Sincerely, Crown Acura

July 30, 2017

Multiple services completed Tina Arendes our service rep was great and very helpful. She made sure our car was well taken care of and all of the services were completed to our sa More

by tmoulson
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
July 26, 2017

Excellent Service Tina Arendes is a wonderful Service advisor, she walk you through the steps of your visit an assist with any issue u may have very effectively. More

by 17in16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Jul 27, 2017 -

Crown Acura responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else. Sincerely, Crown Acura

July 23, 2017

John Shaw is always professional and very knowledgable I cant speak highly enough about Crown Acura. John Shaw, in the service department, is very professional and extremely knowledgeable. Its because of e More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

Crown Acura responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Crown Acura

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