1,372 Reviews of Crown Acura - Service Center
Amazing New Location and Great Service My Acura service representative was friendly and very courteous. Tina gave me her undivided attention and made me feel welcomed at Crown Acura’s new l My Acura service representative was friendly and very courteous. Tina gave me her undivided attention and made me feel welcomed at Crown Acura’s new location. The new location is amazing. Thanks Tina for quick in and out “spot check”. This will definitely be my location of choice, for any future maintenance for my new 2017 Acura TLX Thanks, Lathisa Graham More
Pleasant Experience My Acura service rep was Tina. She was very pleasant in her interactions with me in person and by phone. Tina took the time to research my vehicle war My Acura service rep was Tina. She was very pleasant in her interactions with me in person and by phone. Tina took the time to research my vehicle warranty with the other dealership where I purchased from, and got most of my repairs covered by warranty. Additionally, she did inform me of some service items regarding the vehicle that I was not aware of, so that was very helpful for me since I did purchase my Acura Certified Pre-Owned. Tina called me with regular updates surrounding my repairs since my vehicle was in the shop for 5 days. I felt comfortable and taken care of in my overall experience. More
Great vehicles and service. I was concerned about a perceived change in my brakes. John Shaw had it checked out for me at no charge. That was most impressive! I was concerned about a perceived change in my brakes. John Shaw had it checked out for me at no charge. That was most impressive! More
Great experience for bringing car in for an airbag recall Everyone was especially friendly & helpful. Brian Clausen was my advisor. He was very thorough & gave a summary of recommendations in the near future Everyone was especially friendly & helpful. Brian Clausen was my advisor. He was very thorough & gave a summary of recommendations in the near future for my 2009 TSX. If car dealership was not so far I would have work done at this dealership. Thank You More
GREAT SERVICE EXPERIENCE My service rep was busy when I arrived - early. Ms. Tina _______ helped me to get the process going. All went smoothly and Chris Sanburn finished wh My service rep was busy when I arrived - early. Ms. Tina _______ helped me to get the process going. All went smoothly and Chris Sanburn finished when car was ready. Great visit! More
Bart Bartley Service Advisor Bart Bartley was very helpful with service and recall items for my 2009 TSX. Loaner car very helpful when repairs extended over weekend. One issue w Bart Bartley was very helpful with service and recall items for my 2009 TSX. Loaner car very helpful when repairs extended over weekend. One issue with repairs - car interior was dirty - grease on seats and floor mats, and sealant from windshield repairs got on exterior. More
Crown Acura - Service Department; Christopher Sanborn Very professional and helpful will all my car service needs. Thanks again for outstanding service by ALL of your staff. You are great and that is why Very professional and helpful will all my car service needs. Thanks again for outstanding service by ALL of your staff. You are great and that is why I have stayed at Acura since 1990. More
Multiple services completed Tina Arendes our service rep was great and very helpful. She made sure our car was well taken care of and all of the services were completed to our sa Tina Arendes our service rep was great and very helpful. She made sure our car was well taken care of and all of the services were completed to our satisfaction. More
Excellent Service Tina Arendes is a wonderful Service advisor, she walk you through the steps of your visit an assist with any issue u may have very effectively. Tina Arendes is a wonderful Service advisor, she walk you through the steps of your visit an assist with any issue u may have very effectively. More
John Shaw is always professional and very knowledgable I cant speak highly enough about Crown Acura. John Shaw, in the service department, is very professional and extremely knowledgeable. Its because of e I cant speak highly enough about Crown Acura. John Shaw, in the service department, is very professional and extremely knowledgeable. Its because of employees like him, that will keep me as a returning customer. More