Crown Acura

I have been bringing my cars to be serviced here for 25 years. Every time I deal with John Shaw, and each time I know I will be in good hands. He provides excellent service. I will back again next time years. Every time I deal with John Shaw, and each time I know I will be in good hands. He provides excellent service. I will back again next time I have an issue. More

This car dealership is excellent in what they do. My service advisor, John Shaw, is especially exceptional in the way he takes care of my car in detail and being thoughtful of my schedule. I recommen My service advisor, John Shaw, is especially exceptional in the way he takes care of my car in detail and being thoughtful of my schedule. I recommend this place to anyone! More

Outstanding job John Shaw! John made sure that our car was fixed in a proper manner. John also made the checkout smooth and easy! John made sure that our car was fixed in a proper manner. John also made the checkout smooth and easy! More

Excellent customer service with detailed attention to ensure everything was well handled. John is one of the best advisors we have ever interacted with at any dealership. He is very protective, listens i ensure everything was well handled. John is one of the best advisors we have ever interacted with at any dealership. He is very protective, listens intently and provides balanced advice regarding maintenance. He regularly follows up with strong, proactive communication. Great service experience!! More

I very much appreciate John Shaw working me into the maintenance schedule (28 Sep 2026) on what was truly short notice to ensure my RDX was ready for an upcoming road trip. As usual John was superb in maintenance schedule (28 Sep 2026) on what was truly short notice to ensure my RDX was ready for an upcoming road trip. As usual John was superb in getting my car quickly assigned to a technician (Chris Renaud…also terrific!) upon my arrival. A thorough check and service was performed (including oil change & wheel alignment) and I was on my way in no time (maybe 1 hour at most). Amazing but not surprising as I’ve been fortunate to have John as my Service Advisor for over a decade now and his integrity, professionalism and personality are simply outstanding. Thank you yet again!! More

John is excellent. We have been seeing him for more than 20 years and take our non-accurate cars there when we have one. We have been seeing him for more than 20 years and take our non-accurate cars there when we have one. More

John Shaw has been my service manager for years and I am on my second Acura. I recently went in for service and he provided great service and I was in and out in no time. I recommend Crown Acura and John Sh on my second Acura. I recently went in for service and he provided great service and I was in and out in no time. I recommend Crown Acura and John Shaw for any of your service needs. More

John Shaw continues to provide excellent and professional customer service. His willingness to assist is extraordinary. CLB customer service. His willingness to assist is extraordinary. CLB More

I’m an auto-aftermarket business consultant - a lifelong car guy who has owned nearly 60 vehicles. I’ve spent a lifetime in and around automobile dealerships, so I’ve seen the good, the bad, and the ugly. car guy who has owned nearly 60 vehicles. I’ve spent a lifetime in and around automobile dealerships, so I’ve seen the good, the bad, and the ugly. Of all my vehicles, I've never owned an Acura, and last year I made a deal with Crown Acura’s General Sales Manager Sophie Morris and her team for a 2025 RDX. Over the past year, I’ve had several opportunities to interact with this dealership and observe Acura General Manager Sophie at work. What impresses me most is that she is constantly looking and listening for ways to make the dealership run smoother, more efficiently, and ultimately better for the customer. Sophie is proactive. She pays attention, recognizes problems and opportunities, and looks for ways to improve things rather than simply walking past them. That is what good management is all about. Acura of Clearwater is fortunate to have Sophie Morris in a leadership position. After nearly 60 vehicles and more dealership experiences than I can count, I don’t give praise like this lightly. Sophie Morris has earned it. Mark / Clearwater, Florida More

John Shaw has excellent customer service skills and communication . He is honest and really cares about you . communication . He is honest and really cares about you . More