Excellent service , John Shaw is always extremely
professional and polite. Always a great experience working with him at Crown Acura
professional and polite. Always a great experience working with him at Crown Acura
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by Ryon Williams
Service Price Transparency
Mar 14, 2024 -
Crown Acura responded
Ryon,
Providing impeccable and quality service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was extremely professional and polite. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
John Shaw is amazing.
He knows cars and even a brief description of the problem is enough. He'll point the techs to the right place and off they go. He's so friendly and h
He knows cars and even a brief description of the problem is enough. He'll point the techs to the right place and off they go. He's so friendly and helpful, I love this dealership!
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by Paul Belanger
Service Price Transparency
Mar 12, 2024 -
Crown Acura responded
Paul,
We are grateful for you leaving John this stunning review! We are thrilled to hear that John took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he was amazing, friendly and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.
John Shaw helped us with a last minute service request.
He is very helpful. Great service!
He is very helpful. Great service!
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by JT
Mar 12, 2024 -
Crown Acura responded
JT,
Thank you so much for leaving John this fantastic review! We are glad to hear that John took amazing care of you and your automotive needs. We are happy to know that he was very helpful. Please do not hesitate to let us know how we may be of further service to you.
Superb Courtesy Service
On 19 February 2024, I brought
my RDX in for the New Car Courtesy Service offered by Crown. John Shaw (as usual!) was fantastic and had everything ready for my appointment as he k
my RDX in for the New Car Courtesy Service offered by Crown. John Shaw (as usual!) was fantastic and had everything ready for my appointment as he knew I planned to wait there. John’s been taking care of my service needs for over 10 years and I’m now on my third RDX. He made sure my RDX was moved immediately to the Service Bay and kept me updated. John had my car washed and vacuumed and ready for me to head home in just a little over an hour! John and the entire Crown Acura team are EXEMPLARY!! Thank you again!
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by Debj
Service Price Transparency
Mar 01, 2024 -
Crown Acura responded
Thank you for your positive review! We are honored that you continuously confide in us with your automotive needs, and we are so glad that John provided you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities. Wishing you the safest of travels until we meet again!
John Shaw is excellent!
Best customer service hands down. He's knowledgeable, takes time to explain the services and why they are required. He's professional and honest. I w
Best customer service hands down. He's knowledgeable, takes time to explain the services and why they are required. He's professional and honest. I would never go elsewhere for service because of him. Thank you, John!
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by Pam A.
Service Price Transparency
Feb 20, 2024 -
Crown Acura responded
Pam,
Thank you so much for leaving John this fantastic review! We are glad to hear that John took amazing care of you and your automotive needs. We are happy to know that he was knowledgeable, professional and honest. Please do not hesitate to let us know how we may be of further service to you.
John Shaw was my advisor, he is very kind ,
knowledgeable, and professional, I highly recommend this dealership.
knowledgeable, and professional, I highly recommend this dealership.
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by acura333
Service Price Transparency
Feb 15, 2024 -
Crown Acura responded
Providing impeccable and quality service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was very kind, knowledgeable and professional. Thanks for leaving him the recommendation! We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
I'm very happy to have John Shaw as my advisor, he is
very kind , knowledgeable, and professional, I highly recommend this dealership
very kind , knowledgeable, and professional, I highly recommend this dealership
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by Plaumari
Service Price Transparency
Feb 13, 2024 -
Crown Acura responded
Thank you for leaving John this wonderful review! He will be delighted to hear of your kind words and to know that you deeply value his service. It is an honor to have earned your recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
I’m glad this is the dealership on my area all the
employees are very professionals starting from my advisor John Shaw,
employees are very professionals starting from my advisor John Shaw,
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by Plaumari
Service Price Transparency
Feb 13, 2024 -
Crown Acura responded
Thank you for your excellent review! Our guests' satisfaction is our utmost priority, and we are glad that John provided you with 5-star service. We hope that you continue to choose us for all of your future automotive needs. Take care!
I have being going to Crown Acura for over 20 years and
when ever I contact John Shaw with an issue he is always ready to help. He is very pleasant to work with. He is honest, reliable. I always receive
when ever I contact John Shaw with an issue he is always ready to help. He is very pleasant to work with. He is honest, reliable. I always receive great service. If you want the best service ever go to John. He is highly recommended.
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by Zeekhan1
Service Price Transparency
Feb 13, 2024 -
Crown Acura responded
Thank you for your excellent review! We are honored by your continued business over the past 20 years, and we are so glad that John consistently takes great care of you. He will be delighted to have earned your kind recommendation. Please do not hesitate to give us a call if you ever have any further questions or concerns.
I have bought my cars from only Crown Acura for the last
29 years. This dealership makes everything easy from start to finish. The management and staff are all highly professional and excellent. Big shout o
29 years. This dealership makes everything easy from start to finish. The management and staff are all highly professional and excellent. Big shout out to Sophie Morris, the GM. She is more than fair and transparent. I so appreciate all of her efforts in making my sale a quick turnaround. Sophie is so nice and just wonderful to work with! Thank you! Also a shout out to John Shaw, my amazing go to service manager, who got the ball rolling for me. John is the best! Thank you! With the specific transaction, I worked with Mike Patton, who is extremely efficient, preparing all the paperwork ahead of time. Mike is professional and extremely pleasant to work with and more than accommodating.. He graciously helped me to clear stuff out of my old car. Not an easy task! He took care of every detail. I appreciate all of his extra efforts! Thank you! Lastly, I worked with Ashlee Proefke, the Business Manager. I cannot say enough good things about Ashlee! I have worked with her in the past, and found her to be incredibly knowledgeable and articulate about all of the programs that are available. With this transaction, it was no different. Ashlee always works hard to find the best deal for her customers. She is so wonderful and pleasant and easy to work with. Her excellence is unparalleled! I so appreciate all of her efforts in getting me an exceptional deal! As I stated above, I only buy cars from Crown Acura. And now you know why! I highly recommend Crown Acura in all aspects, from management to sales to service. They do it all with the highest level of professionalism and enthusiasm. You will never be disappointed!
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by Roxy
Feb 05, 2024 -
Crown Acura responded
We greatly appreciate you for leaving Sophie, John and Mike this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were highly professional, nice and wonderful to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Acura team!