John Shaw
John Shaw at Crown Acura

John Shaw

Service Advisor

Crown Acura

18911 US Hwy 19 N
Clearwater, FL 33764

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5.0
645 Reviews

I have been a part of the Crown family since 1993, but I entered into the auto industry in 1990. I moved to Florida from New York in 1980. I have 2 beautiful children; Zachary, 8 and Mikayla, 5. In my free time I enjoy fishing, running, camping, working out, and the beach!

5.0

645 Reviews

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645 Reviews of John Shaw

September 18, 2026

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John is excellent. We have been seeing him for more than 20 years and take our non-accurate cars there when we have one. More

by norman418
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Recommend Dealer
Yes

Other Employees Tagged: Chris

Sep 21, 2026

Crown Acura responded

Thank you, Norman, for your kind review! We are overjoyed John consistently takes exceptional care of you and your automotive needs, and we look forward to continue providing you with the same 5-star service in your visits to come!

September 16, 2026

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John Shaw has been my service manager for years and I am on my second Acura. I recently went in for service and he provided great service and I was in and out in no time. I recommend Crown Acura and John Sh More

by Red
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2026

Crown Acura responded

We appreciate your loyalty to John across two Acuras now, and we're grateful you shared how quickly he had you in and out during your recent visit. Thank you for recommending him and our service department so highly. Please let us know if there is anything more we can do for you.

September 11, 2026

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Thank you, John S. for the excellent customer service. He's very accommodating and available when I need service on my Acura ILX. Keeping me up to date with my car's ma More

by griselvgd
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Recommend Dealer
Yes
Sep 14, 2026

Crown Acura responded

Thank you for the acknowledgment, and it's wonderful to hear how accommodating and available John has been for your Acura ILX's maintenance. Keeping you updated and helping you stay safe on the road clearly reflects the great experience you've consistently had. Drive safely and let us know if we can be of any more help again.

September 02, 2026

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John Shaw continues to provide excellent and professional customer service. His willingness to assist is extraordinary. CLB More

by acura333
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Recommend Dealer
Yes
Sep 03, 2026

Crown Acura responded

Your feedback about John’s outstanding service is truly appreciated. It’s rewarding to have team members who consistently go above and beyond for our customers. We’re grateful for your continued trust and support.

August 25, 2026

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John Shaw has excellent customer service skills and communication . He is honest and really cares about you . More

by Bruce
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Recommend Dealer
Yes
Aug 26, 2026

Crown Acura responded

Thank you for taking the time to share how honest and caring John was, along with his strong communication throughout. That kind of genuine service is exactly what we hope every customer experiences. Please reach out anytime we can help with anything else.

June 25, 2026

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Awesome dealership, knowledgeable sales and service. I have been a customer for 22 years and counting! More

by karen.whitehurst3
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Recommend Dealer
Yes
Jun 30, 2026

Crown Acura responded

Thank you for your incredible loyalty! We're honored to have earned your trust over the past 22 years. It's wonderful to hear that you've consistently had great experiences with both our sales and service teams. We truly appreciate your continued support and look forward to serving you for many more years to come!

June 22, 2026

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John Shaw and the Crown Acura service team are the best! Second to none in quality service, customer service and trustworthiness. I recommend them to all my friends and family out there. More

by Daniel Feliciano
Recommend Dealer
Yes
Jun 30, 2026

Crown Acura responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that John Shaw and our service team provided you with the quality, customer service, and trust you deserve. Your support means a great deal to us, and we truly appreciate you recommending us to your friends and family. We look forward to serving you again!

June 17, 2026

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John Shaw is excellent, customer service was superb and he offered solutions and results l! More

by Janette
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Renaud

Jun 17, 2026

Crown Acura responded

John and Christopher will both be glad to hear that their effort and solution oriented approach made for such a standout experience! Please let us know if we can be of any help to you in the future.

June 08, 2026

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Always a great experience and John is very customer focused and always provides exceptional service. Is thorough and explains all services needed. I waited and everything was done quickly. Thank you! More

by Rechelle Garcia
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Recommend Dealer
Yes
Jun 09, 2026

Crown Acura responded

We are delighted to receive your review and hear that John continues to deliver such a consistent and thorough experience! Our team looks forward to being your trusted destination for all your automotive care.

May 28, 2026

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John Shaw takes customer service to another level. Make sure to reach out to him for all of your service needs. 10/10 would recommend for new/used cars, service, advice, etc. More

by Heisey.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Crown Acura responded

We are appreciative of your 10/10 recommendation for John Shaw! His ability to go the extra mile across sales, service, and customer guidance is something we're proud of. Should you need any assistance in the future, please don't hesitate to contact us.

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