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1,376 Reviews of Crown Acura - Service Center
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December 01, 2020
I recently had an appt. for a safety recall and Julian Bitar was my service advisor. He did a great job with keeping me updated on the progress of my vehicle during the entire visit. He was very pleasant Bitar was my service advisor. He did a great job with keeping me updated on the progress of my vehicle during the entire visit. He was very pleasant and explained everything very clearly, which made this visit a great experience. More
by camsmith08
Employees Worked With
Julian Bitar
November 30, 2020
Bart Bartley at Crown Acura provides excellent customer service. I can depend on prompt, courteous care on a consistent basis. Thanks Bart its always a pleasure to work with you! service. I can depend on prompt, courteous care on a consistent basis. Thanks Bart its always a pleasure to work with you! More
by Jim
Employees Worked With
November 30, 2020
I visited Crown Acura in Clearwater for some assistance with a few of the operating features in my RDX, including phone pairing and settings. Julian Bitar met me and answered all my questions, fixed my p with a few of the operating features in my RDX, including phone pairing and settings. Julian Bitar met me and answered all my questions, fixed my problems, and helped me understand how to use the settings features. I was very pleased. More
by Champ
Employees Worked With
Julian Bitar
November 25, 2020
Bart Bartley was my service advisor and he was great. Service was fast and easy. Even got my car washed for free. Cant beat that. Service was fast and easy. Even got my car washed for free. Cant beat that. More
by moeskee
Employees Worked With
November 23, 2020
Bart Bartley is a true professional and great service advisor. I would recommend him to anyone in need of car service. Very friendly, he makes you feel welcome hice is important for me. Thanks Bart, advisor. I would recommend him to anyone in need of car service. Very friendly, he makes you feel welcome hice is important for me. Thanks Bart, More
by john
Employees Worked With
November 19, 2020
Awesome Customer Service. Julian is always prompt, professional and polite! I highly recommend him for service! Julian is a ROCK STAR! He also remmebers you from your last service visit! professional and polite! I highly recommend him for service! Julian is a ROCK STAR! He also remmebers you from your last service visit! More
by KJVZM
Employees Worked With
Julian Bitar
November 18, 2020
I am very pleased with the Crown Acura dealership for their expert work and knowledge about my Acura especially from the help of Julian Bitar a great representative of your dealership. A great and helpfu their expert work and knowledge about my Acura especially from the help of Julian Bitar a great representative of your dealership. A great and helpful guy. More
by David T Hite
Employees Worked With
Julian Bitar
November 18, 2020
Since purchasing my TLX in 2015 I've gone to Crown Acura for service. Thanks Bart for always providing great service (and being flexible when my schedule changes)! for service. Thanks Bart for always providing great service (and being flexible when my schedule changes)! More
by Stephanie C
Employees Worked With
November 16, 2020
I would like to thank Julian Bitar & Crown Acura for "again" helping me when I need it. I called Julian on a Saturday morning after getting a flat from debris from a storm. I told Julian of my situation "again" helping me when I need it. I called Julian on a Saturday morning after getting a flat from debris from a storm. I told Julian of my situation & He said come on down. Within an hour of getting to Crown Acura, I had a new tire (happy for tire insurance) & on my way. I've been using Crown Acura for over 20 years now & they continue to provide amazing service with professionalism & courtesy. More
by gkholman
Employees Worked With
Julian Bitar
November 13, 2020
I had a long standing issue with my car that was not diagnosed by previous staff, but Julian Bitar took the time to not only get the issue diagnosed, but fixed and covered under my warranty. At this vis diagnosed by previous staff, but Julian Bitar took the time to not only get the issue diagnosed, but fixed and covered under my warranty. At this visit, they stated the issue was finally reproduced and the transmission was the issue, but it was no longer under warranty despite it being the SAME long-standing issue they failed to diagnose on multiple prior occasions; therefore it was deemed to be not covered (terrible customer service btw)!! After discussing the number of times I HAD REPORTED the issue while UNDER WARRANTY previously, the dealership agreed with Julian to cover the repairs. I appreciate his help and willingness to listen, as well as do the right thing for us as customers. Acura could use more employees like Julian. More
by gunnerabby
Employees Worked With
Julian Bitar
