Crown Acura - Service Center

Experience with service department I was the just last Friday & I must say, these guys are GREAT!!! I recently moved from Ohio & my air conditioning is out. John Shaw, assistant servic I was the just last Friday & I must say, these guys are GREAT!!! I recently moved from Ohio & my air conditioning is out. John Shaw, assistant service manager, & Chris, 1 of the service techs were so incredibly nice& helpful!! I will definitely be back for service & possible purchasing in the future!! Thank you again! More

Phenomenal Service I have been taking my cars to Crown Acura for more than 10 years and the service has always been excellent. John Shaw has always gone above and beyon I have been taking my cars to Crown Acura for more than 10 years and the service has always been excellent. John Shaw has always gone above and beyond in helping his customers. Top notch service. Vi Nguyen More

Top Notch Service Chris Sanborn took excellent care of us! He talked through our repair options with us, kept us informed of the progress and even provided us with a lo Chris Sanborn took excellent care of us! He talked through our repair options with us, kept us informed of the progress and even provided us with a loaner vehicle while they worked on our vehicle. We will be taking all of our vehicles to Crown Acura for service from now on. Everyone we spoke with was terrific. More

Oil change, tire rotation and console repair John is such a friendly guy who is always willing to go above and beyond when helping me during my service visit. He is efficient and thorough during John is such a friendly guy who is always willing to go above and beyond when helping me during my service visit. He is efficient and thorough during every service visit I have ever experienced. This visit he helped solve my problem is such a timely manner that I was home earlier than I had originally planned. He's always helpful and willing to go the extra mile to ensure my satisfaction. More

Great service John Shaw was great. He made my experience stress free and the service was quick. Oil change and tire rotation were needed along with recall notice. I John Shaw was great. He made my experience stress free and the service was quick. Oil change and tire rotation were needed along with recall notice. I was told by appointment setter both could not be done during my 4:00pm appt. I told John and he could see my frustration. He spoke to mechanics and they did get it all done while I was there. Appointment was only an hour. I was so grateful. Thank you John!! More

Malcolm Turner's Acura RL/Flagship Model!!!! Having come into the dealership, and speaking with Logan about my issues on my RL. Logan listened and created a plan to tackle my issues in the next c Having come into the dealership, and speaking with Logan about my issues on my RL. Logan listened and created a plan to tackle my issues in the next couple of months to ensure my RL continues to be the reliable vehicle it has been thus far. Logan was able to rectify the issue and preform my routine maintenance on my RL and complete all of the recalls on my RL to current. Logan and the tech did correct an issue witch literately saved me money in the future and a continued headache. Thanks Logan and Crown Acura. More

1st experience with Service Department Had appointment for the complimentary 60 day service checkup for my new RDX. Outstanding experience from beginning to the end. Chris Sanborn did an ex Had appointment for the complimentary 60 day service checkup for my new RDX. Outstanding experience from beginning to the end. Chris Sanborn did an excellent job of showing me around and keeping me informed throughout the entire process. Extremely professional and I look forward to having all my maintenance done at Crown. More

Great Service Best service I ever received at an auto dealership. Chris was outstanding! I would highly recommend Chris and the service department. I was in and Best service I ever received at an auto dealership. Chris was outstanding! I would highly recommend Chris and the service department. I was in and out in an hour. More

Welcoming I took my Acura ILX for an oil change. My service consultant, John Shaw was very welcoming and personable. He went out of his way to get me the servic I took my Acura ILX for an oil change. My service consultant, John Shaw was very welcoming and personable. He went out of his way to get me the service I needed plus a little extra within my tight budget. Thank you John. More

Vehicle Service I scheduled a service visit with John Shaw for a very early Saturday morning. I specifically called John to schedule appointment because of my prior I scheduled a service visit with John Shaw for a very early Saturday morning. I specifically called John to schedule appointment because of my prior excellent experiences with his knowledge, personable nature and just seemingly going beyond expectations. Again he was the consummate professional. Richard Tuetken More