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Crown Buick GMC
Metairie, LA
2,906 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,906 reviews
June 18, 2023
Kalob was very knowledgeable of the car buying process, made sure everything was completely quickly and answered all of my questions. made sure everything was completely quickly and answered all of my questions. More
by RENEE.TOUPS
Verified CustomerEmployees Worked With
June 16, 2023
Great service, friendly staff, process could've been shorter. Small selection of new Yukon's. shorter. Small selection of new Yukon's. More
by B4REAL571
Employees Worked With
June 16, 2023
Service department employees are very courteous and knowledgeable. Always had good service at Crown GMC. knowledgeable. Always had good service at Crown GMC. More
by Stefem45
Employees Worked With
June 16, 2023
Solid customer service it is the reason I stay with Buick! Kimble, Todd, and the team were helpful- answered all my questions! Buick! Kimble, Todd, and the team were helpful- answered all my questions! More
by JILLDUNCHICK
June 15, 2023
The service that I received and help that I received from Joe Slipher was fabulous. He went above and beyond what any sales person or anybody in the car division has ever done for myself as well as my husban Joe Slipher was fabulous. He went above and beyond what any sales person or anybody in the car division has ever done for myself as well as my husband. More
by SCORNIBE000
Employees Worked With
Joe slipher
June 15, 2023
On 6/6 I hit a landscape timber on I-610 right after the car in front of me went over it. No time to do anything other than run over it too but it was bouncing at that point. I had frozen food from grocer car in front of me went over it. No time to do anything other than run over it too but it was bouncing at that point. I had frozen food from grocery so I went the rest of the 4 miles home to find significant damage. Called State Farm, asked them to tow to you for repairs. I was having surgery on 6/8. You got my car late on 6/6 or early 6/7. The only communication I have is the bill pay notice from Crown and this email for a survey. On Monday 6/12, I tried to find my car at Crown. Body Shop said not here, it’s in Service. So I left a message in Service with my information and my phone numbers for a return call to learn about my car. NO RETURN CALL WAS RECEIVED. On Tuesday 6/13, I got an email from KDauzat that thanked me for my payment. On Wednesday 6/14, I emailed KDauzat to request info on the service planned for my damaged car. It’s Thursday 6/15 and I’m still waiting. More
by MILTON_REESE
Employees Worked With
Cant
June 15, 2023
Always friendly, courteous and helpful. A pleasure going in to buy a new vehicle or just for service.' A pleasure going in to buy a new vehicle or just for service.' More
by JCTOMBA
Employees Worked With
June 15, 2023
Great Customer service very friendly an make sure your well taking care off very fast well taking care off very fast More
by SCHEXNAYDERWILLIE504
