Crown Buick GMC
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed - 12:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Experience My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very b My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very busy and the team handled everyone with attention and respect. More
Great dealership to work with It was a very smooth process to get into a new vehicle. Sales was very easy to work with, and got me a price on the vehicle that was workable in my bu It was a very smooth process to get into a new vehicle. Sales was very easy to work with, and got me a price on the vehicle that was workable in my budget More
Great place to purchase a new car. If you are looking for a great price on a new car with professional sales people and a great honest credit department this is where you need to go. I If you are looking for a great price on a new car with professional sales people and a great honest credit department this is where you need to go. I had an amazing experience and will go back when it’s time to trade this one in. I would definitely give them a A Plus rating. Todd was the best salesman I’ve every dealt with!!! More
Great service! Courtney Schmalz is a great service advisor fast and friendly; she will be honest and up front with you. Definitely go see her if you have any vehicle Courtney Schmalz is a great service advisor fast and friendly; she will be honest and up front with you. Definitely go see her if you have any vehicle issues More
Service Department I was semi pleased with the service completed to my vehicle on my most recent visit to GMC, however I am still awaiting a phone call concerning an iss I was semi pleased with the service completed to my vehicle on my most recent visit to GMC, however I am still awaiting a phone call concerning an issue since October of 2018, which has not been resolved. I informed the Service Dept the issue is still open and they promised to give me a call, which I have yet to receive since I left there two weeks ago. More
Oil change I was in for a regular oil change service. I had obtained four coupons for free oil changes, two manufacturer and two comp when I bought the car two y I was in for a regular oil change service. I had obtained four coupons for free oil changes, two manufacturer and two comp when I bought the car two years ago. When I picked up the car they said I had to pay because a coupon had expired and I used the last available to me six months earlier. I didn’t complain. I paid the bill and left. This is the third vehicle I have bought from this dealer in eighteen years. The least they could have done was waive the one expired coupon and let this oil change be on them. NOT GOOD CUSTOMER SERVICE IS WHAT I CALL THAT. I’m done. More
Excellent experience This is the 3rd vehicle we have purchased from Crown. They are excellent to deal with and make the buying experience very easy. Exceptional communicat This is the 3rd vehicle we have purchased from Crown. They are excellent to deal with and make the buying experience very easy. Exceptional communication throughout the process. More
awesome Great service my rep was patient, very informative about the product we purchased. He was also helpful with the overall great experience we received b Great service my rep was patient, very informative about the product we purchased. He was also helpful with the overall great experience we received buying our 1st GMC Buick. Thanks Alex for all your hard work. The Stewart Family More
Made buying a car a pleasure Made buying a car a pleasure. No pressure. Great salesman. Competent and completely knowledgeable. A real asset to Crown! Patiently answered all of my Made buying a car a pleasure. No pressure. Great salesman. Competent and completely knowledgeable. A real asset to Crown! Patiently answered all of my questions. More
Looking for a new Vehicle I was looking for a new truck or Jeep and my brother just bought a Ford Edge from here and he took me to meet with Kevin Brown that’s who sold him his I was looking for a new truck or Jeep and my brother just bought a Ford Edge from here and he took me to meet with Kevin Brown that’s who sold him his ford and I looked a Chevy truck and a Jeep Grad Cherokee overland and I bought a the Jeep and I will say my experience here was great it was first class they gave me what I wanted on my trade in and Kevin gave me a great deal and fixed the few things with Jeep I asked him to fix Kevin was first class I will buy here again and recommend anybody I know to buy here and ask for Kevin Brown too More