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Crown Buick GMC

Metairie, LA

Overview
Employees
Reviews
Vehicles
4.7
2,981 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,981 reviews

June 11, 2023

I have been dealing with your dealership over 30 years and was suprised to hear I may have to leave it 2 or 3 days for an oil change and tire rotation.. Thankfully it was ready the next day after leaving More

by MANGI1544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember thename of the service person
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for sharing your feedback with us! We truly appreciate your business and anticipate the opportunity to assist you again in the future. Please feel free to give us a call for your next service appointment, as we are committed to providing you with a better experience. We understand the importance of quick service, and we strive to ensure that it is always completed on the same day for quick services. 504-262-0784 Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 11, 2023

Great customer service 100 percent. I would recommend others to Crown Buick anytime. Thanks for the service More

by DORADIVA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 11, 2023

Always a great experience. Everyone is always friendly and accommodating when l go in for service work More

by GGUELDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Gueldner
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 11, 2023

Had a great experience working the GMC Sales Team. I was considering making a purchase to replace my previous 2015 GMC Sierra SLT. The team helped me make the decision and pick the right Vehicle for More

by EDCKERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 10, 2023

We are well pleased with the service on our vehicle. The staff was helpful and showed professionalism. More

by KARENLORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 10, 2023

I had a very knowledgeable salesmen he answered all my questions that I had and then some. Great experience at Crown Buick. More

by BDUCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your wonderful review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with us. It was a pleasure serving you, and we hope to see you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

Prompt service, quick diagnosis and good communication. Great staff there. Was able to get a loaner car. More

by BRADVINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

This is my second Yukon purchased from Crown GMC, hopefully the service department has improved. More

by PAULDUPLANTIS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kimble Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your loyalty and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Please feel free to call me directly for any service appointment needs! 504-262-0784 Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

very pleased right on time great job super staff Great dealership as always see you soon! More

by NBARONI41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 09, 2023

Nice folks. Kept me informed during the process. Prompt service on my recall item for my 2022 GMC Sierra. More

by KDULF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

Jul 12, 2023 -

KDULF responded

Thanks. Waiting on contact from you guys regarding next steps on new recalls on our 2016 Enclave and our 2022 Sierra. Please keep me posted on status. Thanks.

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