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Crown Buick GMC

Metairie, LA

4.7
2,988 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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2121 Clearview Pkwy

Metairie, LA

70001

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Showing 2,988 reviews

June 14, 2023

So far so good. Keep giving us a great deal and you will continue to get our business. More

by CALVARUSO8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your loyalty and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 13, 2023

very pleasant experience very happy at this time. Did not have to hackle over price and trade in i am very please with my vehicle , Sandy did a great job handling the sale. More

by UGENEB911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 13, 2023

Service was excellent. Kimble and Jose were very knowledgeable and patient. Would highly recommend going to them for your next vehicle purchase! More

by RANDALLJC21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimble Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 12, 2023

Absolutely fabulous service! Got an oil change and my rims fixed! My salesman Bradley Coco help me set up my first service and It went totally Smooth! Thank you again! More

by BONNIE BURAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 12, 2023

Service was quick, pricing good. Service advisor kept me informed on progress of service. She was friendly, courteous, knowledgeable, and professional. Highly recommend Crown Buic More

by MICHAEL.D.MULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 12, 2023

You can count on this dealership to get you in and out of your service appointment in a timely manner. More

by JENNYGOLEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danette
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 12, 2023

Good follow up however should have recognized the battery was faulty first time so I didn’t have to come Back a second time . More

by TCPARS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We genuinely value your business and eagerly anticipate the opportunity to assist you again in the future. We sincerely appreciate your patience as we worked to address the issue and make things right. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 11, 2023

I have been dealing with your dealership over 30 years and was suprised to hear I may have to leave it 2 or 3 days for an oil change and tire rotation.. Thankfully it was ready the next day after leaving More

by MANGI1544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember thename of the service person
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for sharing your feedback with us! We truly appreciate your business and anticipate the opportunity to assist you again in the future. Please feel free to give us a call for your next service appointment, as we are committed to providing you with a better experience. We understand the importance of quick service, and we strive to ensure that it is always completed on the same day for quick services. 504-262-0784 Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 11, 2023

Great customer service 100 percent. I would recommend others to Crown Buick anytime. Thanks for the service More

by DORADIVA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

June 11, 2023

Always a great experience. Everyone is always friendly and accommodating when l go in for service work More

by GGUELDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia Gueldner
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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