Crown Buick GMC

Service Experience Bill Hevel makes servicing your car a pleasant experience. He looks out for his customers and I feel lucky to have him take care of my servicing my A Bill Hevel makes servicing your car a pleasant experience. He looks out for his customers and I feel lucky to have him take care of my servicing my Arcadia! More

Wonderful Customer Service Another dealership was trying to get me looking at their cars for purchase. I said absolutely not because I want all my business to go to Crown, this Another dealership was trying to get me looking at their cars for purchase. I said absolutely not because I want all my business to go to Crown, this Crown. And the reason for this is because of the wonderful customer service I get from William Hevel in the service dept. I don't know any of the salesman but I would maintain my loyalty because of how Mr. Hevel has treated me. He is honest, straightforward, and I completely trust him. Those are qualities not usually found, especially in the automotive industry. He is a true asset to Crown GMC. More

Great Service I usually get anxiety whenever I go to any car dealers, mostly because my experiences have not been good ones. The service people usually act as if cu I usually get anxiety whenever I go to any car dealers, mostly because my experiences have not been good ones. The service people usually act as if customers are a big inconvenience to them. Today I decided to go to Crown Buick. I had Greg Berry assist me. Greg was professional in every way. He handled my situation with patience and excellent Customer Service. I left there feeling like a valued customer., so much so, that I took time to write this review,. More

Amy got me back to Crown! I visited Crown GMC-Buick six months ago and had the pleasure of meeting and working with Amy Simpson. Although we didn't get a deal put together, Am I visited Crown GMC-Buick six months ago and had the pleasure of meeting and working with Amy Simpson. Although we didn't get a deal put together, Amy understood and stayed in touch with me through phone calls and many E-Mails. During the following six months, I visited many, many dealerships and didn't find any that matched Crown or Amy's professionalism. However, I finally found the vehicle I wanted at another dealership in the St. Pete/Clearwater area and decided to make the trip again--I live in Riverview. Since I was going that way, I also called Amy and chose to stop there on the way to the other dealership. Long, long story short, I never made it to the other dealership. Crown still had the vehicle I wanted, Amy had it ready to go when I arrived and Bob Patterson and the General Manager made the numbers work. It turned out to be a long evening and Amy stayed until I drove out with the new pickup. Had it not been for Amy's staying in touch all those months, I'm confident I would have never returned to Crown. Amy is honest, hard working, talks "everyday" talk, not a bit pushy, knows the business and is pleasant to work with. If you are shopping for a vehicle--look her up. Last, John Peeples was very personable and made the financing and final closing as painless as possible. More

Excellent Customer Services I am very pleased with the service that I received and the maintenance performed to my vehicle. I highly recommend this company and look forward to do I am very pleased with the service that I received and the maintenance performed to my vehicle. I highly recommend this company and look forward to doing business with you guys again! Thank you, Dave Biagi for making this newby to Florida feel welcomed and appreciated! 😀 More