Crown Buick GMC

service Today 1/27/2016 I came to your Parts and Service Dept. I met with Jeff,David Zeigler,Dave Biagi,and Doris Smith,I had such a positive and up beat expe Today 1/27/2016 I came to your Parts and Service Dept. I met with Jeff,David Zeigler,Dave Biagi,and Doris Smith,I had such a positive and up beat experience.The week before I had purchased a used car from a competitor,my first mistake. I was not given a Remote and everytime I locked my car the alarm would go off.The above mentioned people made me feel that I was important and that my business was too. I am a Canadian Snowbird and will be passing on the positive experience .Totally Satisfied Customer,Kathy Laur More

Thank you Dave Biagi! To whom it may concern, I would like to email my appreciation to Dave Biagi from the Crown Buick/GMC Dealership in St. Petersburg. I did not call f To whom it may concern, I would like to email my appreciation to Dave Biagi from the Crown Buick/GMC Dealership in St. Petersburg. I did not call for an appointment, but on Monday 01/18/16 on the way to take my wife for food shopping, I stopped by to ask Dave if he has time to service my car and tire rotation. He gladly said " sure why not" but I have to come back in 1 hour. Finally I got my car done the same day! Thank you so much for saving my trip Dave and I would recommend for more people. Sincerely, Liem More

$1300 and 3 trips to service, my car still has same problem The whole service department are great people, they really care about their customers. But I will not be returning here for service anymore. Anytime a The whole service department are great people, they really care about their customers. But I will not be returning here for service anymore. Anytime anything needs to be done on my car it's an all day event (6+ hours of waiting) anything from lower control arms, to an alignment, to a transmission flush. I'm there all day. Yet leave with a new different issue with my vehicle, or the same problem I went in for in the first place, just bigger holes in my pockets. More

TRAVELING DILEMA (By Randall Cooper -- Mansfield, OH) I was visiting my brother in St. Petersburg with a newly acquired 2013 Buick Enclave (17,000 miles). The air conditioner would not work. After takin I was visiting my brother in St. Petersburg with a newly acquired 2013 Buick Enclave (17,000 miles). The air conditioner would not work. After taking the Buick to Crown Buick to have the air conditioner repaired, I was advised by William Hevel that I also had a power steering problem that I was not aware of. After his review, I was informed he would need the car until Saturday or Monday. Immediately, he made arrangements for me to have a rental car. During this process, William handled himself in a professional, courteous manner. As work was being done, William kept me apprised of the progress. The work was completed within the timeframe he promised. William Hevel is definitely an asset to your organization. I also appreciate the fact that my dirty car was returned to me washed. Thanks, Bill, for a job well done! More

Great Experience My Experience this past week at crown GMC here in St Petersburg Florida was a great one, the customer service that I was given was excellent. I was g My Experience this past week at crown GMC here in St Petersburg Florida was a great one, the customer service that I was given was excellent. I was greeted by Miss Dorothea pack, she was very helpful in every way. I left there with A 2015 SIERRA 1500 SLT, my favorite color is silver, and I was very happy with all the experience I had there thank you so very much. More