Crown Buick GMC

Go to this dealership first! I bought a used Buick Verano a few weeks ago from a different dealership. Went back to that dealership twice as I had a concern about the way the car I bought a used Buick Verano a few weeks ago from a different dealership. Went back to that dealership twice as I had a concern about the way the car ran. I was not satisfied with their answer nor was more help offered to me. I called Crown Buick and spoke to Lora Calhoun. I told her I had not bought the Buick at her dealership, had not gotten satisfactory help from where I bought the car, and could Crown Buick possibly help me. She enthusiastically said yes, bring the car right in and she would tell Bill Hevel to be expecting me. He was most kind and patient listening to my concern about my Buick. Took me to Lora and to Mike Clark a sales consultant. Each of these 3 people immediately bent over backwards to be professional, kind and helpful to me; again, even though I had not bought my car there. Also, I dealt with Al Leo who took time to show me a Buick like I had when I expressed an interest in one I had seen on the internet, give me a carfax report, and spend time answering my questions. My problem was solved by all four of these people to my satisfaction! Even though Crown is farther from where I live, I will certainly take my car back there if and when it needs any service. Again, I was treated superbly and not rushed or brushed off. Sue P. More

Patient Salesperson In the process of trying to purchase a new GMC Canyon. Having a car that's less than two years old to trade in makes it difficult to crunch the number In the process of trying to purchase a new GMC Canyon. Having a car that's less than two years old to trade in makes it difficult to crunch the numbers the way I need to get an awesome new truck. I'm working with Lisa in Sales. She has been patient, honest and diligent in trying to make this deal work. We're not there yet, but I have faith we'll get there soon enough. I grew up a Chevy person in the 70's and have since strayed into foreign lands. But, with the help of Lisa and her Sales Manager, I expect I'll soon be welcomed back into the GM family. More

Excellent Serive Lisa in sales helped us purchase a new truck. The ease of buying with her was great! She knew we were on a time crunch, but still made a point to be v Lisa in sales helped us purchase a new truck. The ease of buying with her was great! She knew we were on a time crunch, but still made a point to be very thorough. Bill Hevel in the service department was top notch! We had recently moved to the area and you never know what to expect when you go to a new dealership. Completely stress free. The service they delivered was everything we had hoped for. They were so friendly, it made us feel like we were at home. More

Going the extra mile. Came in for a recall. Found other issues & Bill was honest about what needed to be done. He took sincere care of me..Awesome guy! Came in for a recall. Found other issues & Bill was honest about what needed to be done. He took sincere care of me..Awesome guy! More

Patient, friendly, diligent, and candid My salesman, Bob Cowart, had been working with me on the purchase of a new/used vehicle for over a year (maybe closer to 18 months). Bob spoke honest My salesman, Bob Cowart, had been working with me on the purchase of a new/used vehicle for over a year (maybe closer to 18 months). Bob spoke honestly with me about what he thought were the pros and cons of purchasing a new vehicle. With the 2015 on the horizon, he candidly, at his expense, suggested waiting on them to arrive. Eventually, I decided on a newer used one, but Bob was never pushy and always was supportive and honest with me about his thoughts. This is, at least, the 3rd vehicle I have purchased from Crown. Bob is just one of many honest professionals at this dealership and, if it ain't broke, don't fix it - I will go back for my next one. Patton More

Friendly Service Nothing worst than needing car service on vacation. Micheal and everyone really, were very friendly. They not only fixed my headlight, they fixed a re Nothing worst than needing car service on vacation. Micheal and everyone really, were very friendly. They not only fixed my headlight, they fixed a recall, washed it, and swept the front carpet! And the car hopper guy (I never caught his name) baked cookies in the lounge. Awesome. More

Honest, thorough friendly service. Bill is very thorough, likeable and went the extra mile helping me out with a needed extra while I was there. I will come back for service again. Bill is very thorough, likeable and went the extra mile helping me out with a needed extra while I was there. I will come back for service again. More

Great service Doug Ramon did a very good job, competent and friendly. He tried to find the best deal for us. The whole company makes a very good impression. Very pr Doug Ramon did a very good job, competent and friendly. He tried to find the best deal for us. The whole company makes a very good impression. Very professionel. More

Unbelieveable Price & No Pressure Sales I have been looking for a new truck for quite some time. I wanted a GMC but was not having any luck with price and trade until I met Tammy from Crown I have been looking for a new truck for quite some time. I wanted a GMC but was not having any luck with price and trade until I met Tammy from Crown GMC. The team worked hard to get down to my price. Thanks Salesperson Tammy Wagner and the Crown GMC crew. You have earned my as a customer. Mike Rio Ellenton, Fl More

Very Pleased I brought my Enclave in with a malfunctioning tailgate. The problem was resolved quickly and it was covered under warranty. I was Happy with my servic I brought my Enclave in with a malfunctioning tailgate. The problem was resolved quickly and it was covered under warranty. I was Happy with my service and the comfort of the service Lounge!! Thank You Michael Gregory!!?? More