Crown Buick GMC - Service Center

Dwain provided confident service replacing the engine in my 2018 Suburban and had it completed in just 1 week. Thank You Dwain my 2018 Suburban and had it completed in just 1 week. Thank You Dwain More

Excellent Staff. Easy to get appointment. Friendly confident service. Got me on my way very promptly. Enjoyed a good cup of coffee while I waited. Thanks Easy to get appointment. Friendly confident service. Got me on my way very promptly. Enjoyed a good cup of coffee while I waited. Thanks More

4th time for injector problem. Service Manager hasn’t returned 2 phone calls. Same tech trying fix problem - ridiculous. Service Manager hasn’t returned 2 phone calls. Same tech trying fix problem - ridiculous. More

Once you offered a loaner car and I dropped my car off everything went great. But getting to that point was a time consuming frustrating experience. When I called in to make an appointment the lady on t everything went great. But getting to that point was a time consuming frustrating experience. When I called in to make an appointment the lady on the phone told me they no longer take appointments but the dealership sent me numerous emails asking me to make an appointment. I had to work my way up the chain of responsibility until I found someone who could actually help me. More

The lady who help me was wonderful. However, I stood in front of the two people on the right and neither acknowledged me. Also, when the lady gave the man my key to get my vehicle. T However, I stood in front of the two people on the right and neither acknowledged me. Also, when the lady gave the man my key to get my vehicle. The lady who sits to the far right close to restrooms came outside and started talking to him. This delayed him more than several minutes getting my car. When she walked passed me to go back inside she didn’t even apologize for the delay for holding them up. She just walked by. Again the lady who helped was great and the service was done in a timely manner. More

I was very pleased with how fast the service was completed. Definitely appreciated the efficiency however I notice that the oil life/service reminder on my dashboard wasn’t reset after the oil chang completed. Definitely appreciated the efficiency however I notice that the oil life/service reminder on my dashboard wasn’t reset after the oil change. It’s a small detail, but it’s important for tracking future service. Other than that, everything else went smoothly. More

easy to schedule service, pleasant personnel, fast and efficient service techs, comfortable customer lounge, clean and well supplied with coffee and all the fixings efficient service techs, comfortable customer lounge, clean and well supplied with coffee and all the fixings More

My truck was repaired in a timely fashion. Danette kept me informed of the progress. I was very pleased Danette kept me informed of the progress. I was very pleased More

Jennifer temple was extremely helpful and made the process easy and smooth. Very knowledgeable and very friendly. process easy and smooth. Very knowledgeable and very friendly. More

Poor service Kept car 9 days couldn’t solve problem Left multiple messages have not called back almost two weeks Problem not solved problem Left multiple messages have not called back almost two weeks Problem not solved More