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Crown Buick GMC - Service Center

Metairie, LA

4.6
707 Reviews

707 Reviews of Crown Buick GMC - Service Center

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April 28, 2019

Good, fast service I am always in and out using the service department at Crown. They are courteous on the phone when I schedule an appointment. They have a smile and More

by NOLASTEELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Johnson, Linda Macke, Victoria Bourgeois
April 25, 2019

Recall and check window washer fluid I dropped my car off at 8 am for the recall, and oil change and told them to check the wiper fluid. After several hours they were unable to fix the More

by JENNIFERWARD2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda Macke
April 25, 2019

Everyone was kind n helpful. Everyone from the Collison center to the service department was very helpful n kind. They took care of all the things to my truck that need to be done More

by COLLINSJR36.DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The whole staff on the Collison center team., Will Montgomery
April 25, 2019

Courteous, friendly, prompt and great service All were Courteous, friendly, prompt and great quality service including servIce department and shuttle service. Chris in service and Louis in shuttl More

by CHAMPGERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, service advisor, and Louis, shuttle service
April 25, 2019

Great service! They took the time to explain the process before and after servicing my vehicle. I was given an estimated time and was finished right before time. More

by RDobard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Olivia, Courtney Johnson
April 24, 2019

First service visit Although I purchased my GMC Acadia from another dealership, its great to know I will be able to get service at Crown's convenient location, including More

by LISA H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
idk
April 24, 2019

Replaced seat belt clasp Very timely service. Had to order the part and come sack the next day. Both times required very short wait times. Each time I have had service done More

by GDICHARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name of the service rep that helped me. It was a women.
April 24, 2019

Check engine light issue They were very professional and polite. I will return to the dealership with any further issues. They found the issue and corrected it in a timely man More

by TNYGLASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Macke, Victoria Bourgeois
April 24, 2019

Checked everything at no charge! Received an onstar email saying something needed to be checked on the engine. Made an appointment, they took us right away, did not have to wait very More

by DTORROLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know who it was who helped me with service, a very nice lady!!!
April 24, 2019

Great Experience My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very b More

by Lgmc3166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Macke, Victoria Bourgeois
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