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Crown Buick GMC - Service Center

Metairie, LA

4.6
699 Reviews

699 Reviews of Crown Buick GMC - Service Center

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April 30, 2019

Fuel Pump Replacement Chris was very helpful and kept me up to date on status of repair. He tried hard to get covered under warranty, as fuel pump should be; however, was n More

by MATRANGAJOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mack
April 28, 2019

Good, fast service I am always in and out using the service department at Crown. They are courteous on the phone when I schedule an appointment. They have a smile and More

by NOLASTEELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Johnson, Linda Macke, Victoria Bourgeois
April 28, 2019

Everything great...I don't recommend My service guy was knowledgeable and professional I could have gotten the same service with many other places But Scott is always friendly and handl More

by ARTHUR4848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2019

Recall and check window washer fluid I dropped my car off at 8 am for the recall, and oil change and told them to check the wiper fluid. After several hours they were unable to fix the More

by JENNIFERWARD2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda Macke
April 25, 2019

Everyone was kind n helpful. Everyone from the Collison center to the service department was very helpful n kind. They took care of all the things to my truck that need to be done More

by COLLINSJR36.DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The whole staff on the Collison center team., Will Montgomery
April 25, 2019

Courteous, friendly, prompt and great service All were Courteous, friendly, prompt and great quality service including servIce department and shuttle service. Chris in service and Louis in shuttl More

by CHAMPGERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, service advisor, and Louis, shuttle service
April 25, 2019

Great service! They took the time to explain the process before and after servicing my vehicle. I was given an estimated time and was finished right before time. More

by RDobard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Olivia, Courtney Johnson
April 24, 2019

First service visit Although I purchased my GMC Acadia from another dealership, its great to know I will be able to get service at Crown's convenient location, including More

by LISA H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
idk
April 24, 2019

Replaced seat belt clasp Very timely service. Had to order the part and come sack the next day. Both times required very short wait times. Each time I have had service done More

by GDICHARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name of the service rep that helped me. It was a women.
April 24, 2019

Check engine light issue They were very professional and polite. I will return to the dealership with any further issues. They found the issue and corrected it in a timely man More

by TNYGLASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Macke, Victoria Bourgeois
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