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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,114 Reviews
Call Service Center (504) 302-8970

1,114 Reviews of Crown Buick GMC - Service Center

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August 09, 2023

Prompt service, great communication. Danette keeps me informed on repairs and let's me know of changes and costs before repairs are done More

by CANNILIEKAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Chen
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Oct 06, 2023 -

Crown Buick GMC responded

Hello there! Thank you for sharing your experience! We're thrilled to hear that you received prompt service and appreciated Danette's excellent communication. It's important to us that you stay informed throughout the repair process. If you ever have more questions or need further assistance, don't hesitate to reach out. Thank you for choosing Crown Buick GMC! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 09, 2023

Great service! Easy to make appointments and quick results. Nice to get reminders by message to bring it in! More

by MESUTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Crown Buick GMC responded

Hi there! We're delighted to hear about your positive experience! Making the service process easy and efficient is one of our top priorities. We're glad you appreciate the appointment reminders as well. If you ever have any more questions or need further assistance, feel free to reach out. Thank you for choosing Crown Buick GMC! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 07, 2023

Very pleased with my recent visit. Communication was great throughout the process, and my car was ready as promised.Everyone was pleasant and helpful. More

by TANYADEE1973
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Chen
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Oct 06, 2023 -

Crown Buick GMC responded

Hi Tanya! We're delighted to hear that you had a positive experience during your recent visit. It's great to know that our communication and service met your expectations. Thank you for your kind words about our team. If there's anything else you need in the future, please don't hesitate to reach out. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 06, 2023

My service representative, Danette Pizzolato along with Manager, Robin Gurtner were very helpful in answering my many questions I had concerning the servicing of my car. The service staff got me in and out More

by STEVEN.CONQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette Pizzolato
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August 06, 2023

The problem was resolved. My window now goes up. I am always pleased with the service provided at Crown Buick. More

by JOANNDAIGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn was my service advisor. Excellent
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August 06, 2023

I quit going to the dealership that I bought my truck from because every time I went in for maintenance they tried to upswell me, Crown does not and they get you in and out as fast as possible and the se More

by DMD1078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 05, 2023

It was the first time that I ever had to use the service department. It didn’t take long for my oil change and tires rotation. I was very pleased. More

by JAMESLUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 05, 2023

My service request was handled properly in a timely fashion and the service technician was extremely polite More

by WJUSSELIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 05, 2023

We were there less than an hour and had car service. Very efficient and comfortable waiting area. More

by SBROSSETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 03, 2023

Quick, Honest, Professional, Affordable & Kind Staff. I would recommend service department to others for sure. More

by KAYULLRICHKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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