Crown Cadillac

The clerk at the payment window is truly AMAZING EVERY TIME! Multitasking and still giving A1 service, she's just great! I wish I could remember her name but I can't at the moment. TIME! Multitasking and still giving A1 service, she's just great! I wish I could remember her name but I can't at the moment. More

it is always a pleasure to have my XTS serviced at Crown. The personnel are friendly, knowledgeable and efficient. Bill Friedman does all he can to assure that the customer is satisfied. I would never have m The personnel are friendly, knowledgeable and efficient. Bill Friedman does all he can to assure that the customer is satisfied. I would never have my car serviced anywhere else This is perhaps the 5th or 6th Caddy I have purchased from Crown and definitely not my last. More

Crown Cadillac in Watchung has great customer service the staff is always helpful and friendly. I enjoy the new loaner car in exchange for leaving my car. staff is always helpful and friendly. I enjoy the new loaner car in exchange for leaving my car. More

Always very satisfied with service department, staff and mechanics at Crown. Knowledgeable, friendly and timely service. The service department is the reason I bought my second Cadillac at Crown. mechanics at Crown. Knowledgeable, friendly and timely service. The service department is the reason I bought my second Cadillac at Crown. More

Freddy did an outstanding job accomoditing my urgency to repair the damaged tires on my ATS Cadillac. Although he did not have a vehicle available at the time he arranged for me a loaner vehicle the next da repair the damaged tires on my ATS Cadillac. Although he did not have a vehicle available at the time he arranged for me a loaner vehicle the next day. Freedy has always impressed me in his ability to make customer service his top priority. He will be a reason why I am considering purchasing my next vehicle from Crown Cadillac. Best regards, Manny Perez More

My family and I recently moved from Los Angeles to the area. Given that we dealt with a great Cadillac dealership in California, I was expecting the same professional, courteous and friendly service. Not area. Given that we dealt with a great Cadillac dealership in California, I was expecting the same professional, courteous and friendly service. Not only were all that expeditions met but they went above and beyond. The people here realize the value of your time and make sure that they supersede all of your expectations! More

I was not able to get my e-mail last Saturday because we were out of town that weekend. As soon as I opened my e-mail, I saw the reply that I was scheduled for Monday service as I requested. I called the s were out of town that weekend. As soon as I opened my e-mail, I saw the reply that I was scheduled for Monday service as I requested. I called the service dept. and ask if I can still be serviced since I am already late for that day. I was able to contact Freddy since John was off on that day and he accommodated me. It was relief for me since I will be busy on the following days. He said that he can have the car serviced that day. Thank you Freddy. GOOD JOB. More

As always Freddy was very helpful and courteous. My car was ready as promised and everyone was helpful. I will continue to have my car serviced at Crown and I highly recommend them!! was ready as promised and everyone was helpful. I will continue to have my car serviced at Crown and I highly recommend them!! More

My mother's car is good condition and good running. My mother's car is good condition and good running. We go there almost 20 years. Right now, we have 2 Cadillacs. Happy Holidays to y'all My mother's car is good condition and good running. We go there almost 20 years. Right now, we have 2 Cadillacs. Happy Holidays to y'all More

Freddy is extremely responsive to my needs, remembers my name, and takes excellent care of me. I sincerely appreciate his efforts. Freddy has been my service consultant for as long as I've owned my CTS-V. name, and takes excellent care of me. I sincerely appreciate his efforts. Freddy has been my service consultant for as long as I've owned my CTS-V. More