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Crown Dodge Chrysler Jeep RAM
Ventura, CA
1,142 Reviews
Crown Dodge Chrysler Jeep Ram is your Factory Authorized Dealer for Ventura and Santa Barbara Counties. Home of the Low Price Guarantee. Crown, A Name You Can Trust since 1979.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,142 reviews
October 27, 2023
Great job, well done and on time. I would recommend to any person freinds family that looking a great car service I would recommend to any person freinds family that looking a great car service More
by bachirbk
Verified Customer
Helpful October 27, 2023
I found a Jeep that Crown had for sale that was priced at $52,000. I made an appointment to come see it and talk about buying it. When I got there, the sales rep said he didn't know where the Jeep was but he $52,000. I made an appointment to come see it and talk about buying it. When I got there, the sales rep said he didn't know where the Jeep was but he got the key and started clicking it to find it. I did hear a beep signal from a car somewhere in the lot, but he said it's not here, then said it had been sold the day before. Then couple sales people tried to get me interested in a different Jeep that wasn't what I wanted and much more expensive. I had been through this bait and switch treatment before, so I decided to leave. Before I got to my car they stopped me and asked if I could wait for the car i wanted to be delivered here. I said yes, and we went to talk about a deal. I was told they could find my Jeep, which they did, but it was going to cost more. I was told that the reason the other was cheaper was it was one that had been returned. I was talked out of buying, and into leasing a Jeep. The selling point being they would give me a good price for my trade in, and buy it outright. I was also told that I would get the $7,500 rebate up front instead off my taxes, and I was told the interest rates were high now. So, on with the deal, there was some fast talking and lots of confusing jargon. I finally agreed to the lease and a more expensive car, assuming it would be superior to the one i came for. I wasn't able to see the car i was leasing until the following Monday. When I got there, my Jeep was there, but it was pretty much standard and didn't have any extras, I noticed it didn't even have running boards, which I think should be standard. Then I looked at the Sticker price and it was $55,000, the price i was given was $67,000. I assumed that the higher price was because this would have all the "bells and whistles", this one did not. I asked how it went fro 55 to 67? He didn't know, and the manager wasn't there that i had dealt with, I was told it was explained to me and it would be on my paperwork. I looked at the paperwork, and it didnt' really explain what had happened. Basically, my rebate/discount of $10,000 was taken off after $12,000 was added on. So, I have buyer's remorse, and I feel I made a mistake. I should have acted on my first impulse, and left when they didn't have the car i wanted at the price i wanted. I regret that I didn't ask more questions, and refused to sign until I understood exactly what I was signing. It took ten minutes to make the handshake deal, then I waited in an office for four hours, again, I should have left. By the time I was signing papers, I was desperate to get out of there, and quickly signed what was put before me. If I had to do it all over, I would not have signed a lease at that price, but I'm stuck with it, and I have to live with it for three years. I'm not happy with my experience, More
by markstevens1961
Employees Worked With
October 26, 2023
Crown Dodge has always taken good care of me and my vehicles. I will continue to do business with them, and have purchased my last two vehicles from them. vehicles. I will continue to do business with them, and have purchased my last two vehicles from them. More
by wkauth
Employees Worked With
October 26, 2023
Great work Rick does awesome in replying and calling back like working with him qqqqqq like working with him qqqqqq More
by ALEXANDRA.7511
Employees Worked With
October 26, 2023
Great! I Would recommend to any friends and family that are looking to buy a new car. I Would recommend to any friends and family that are looking to buy a new car. More
by BRYANT_CRUZ84
Employees Worked With
October 26, 2023
Eric took care of the recall on my 2023 jeep grand Cherokee them again and change the oil. I was waiting on 75 minutes. People like Eric Baez is the reason we go to Crown Dodge for service. Cherokee them again and change the oil. I was waiting on 75 minutes. People like Eric Baez is the reason we go to Crown Dodge for service. More
by 1cubanbutterfly
Employees Worked With
October 25, 2023
Kelsey was GREAT! She contacted and informed me of what my daughters car needed. She ordered the part and will let me know when it is in. She contacted and informed me of what my daughters car needed. She ordered the part and will let me know when it is in. More
by myfuentes4
Employees Worked With
Kelsey
October 25, 2023
My experience is that the folks at Crown Dodge really care about their customers; that they want to make them happy by doing a.good jov. care about their customers; that they want to make them happy by doing a.good jov. More
by faulkner_larry
Employees Worked With
