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Crown Eurocars

Pinellas Park, FL

4.9
3,499 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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8302 US Hwy 19 N.

Pinellas Park, FL

33781

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Showing 3,499 reviews

July 26, 2019

Single Best Car Shopping Experience with Walid! This is the exact letter I just fired off to the GM of Crown... Hi Mr. Morris - Hats off to Walid Abdulla and your team on the Mercedes side of More

by KurtK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walid Abdulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Scarboro
July 25, 2019

Prompt, Complete Care from Tom Cammarata Over a one week period I saw Tom twice on a moments notice. A new dashboard rattle prompted my visit, and Tom got me immediate attention from a servic More

by Doc S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cammarata
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2019

Car Repair & Recall This was my 1st visit, Andrew Mrasz and his team was very welcoming and they took good care of my vehicle. Overall experience was great, especially w More

by Sai2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Fent and the young associate who shuttled me to work
Aug 02, 2019 -

Crown Eurocars responded

Thank you for taking the time to share this amazing review! We couldn't be more pleased to welcome you to our dealership, and to know that your first visit with us was so pleasant! It is our goal to make our customers' experiences as positive as possible, and we hope that you continue to confide in our dealership for each of your future automotive needs!

July 24, 2019

Amazon customer service. Was very kind anD made it easy Mo was wonderful to deal with. No pressure. Will be a return customer of his for many years to come. Everyone was very kind and welcoming. First class More

by Jerri B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Esseghir
July 24, 2019

New to Mercedes. I began my purchase online with Zoltan. Salesman was Omar and Mr Israel the finance expert. The whole process was quick and easy. I felt very welcomed More

by Imydenbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Israel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoltan Krempaszky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Crown Eurocars responded

Thank you so much for your excellent feedback! We are so glad that you decided to buy Mercedes-Benz, and we are thrilled that our team could make your special purchasing process so seamless- from start to finish. We are excited for you to enjoy your new vehicle. Please don't hesitate to let us know if we may be of further assistance to you in the future.

July 23, 2019

Charlie Apple one of my 2 service advisors is great! You can’t get any better than Charlie Apple. He’s off on Mondays and Sundays but he’s located in the Mercedes service center on US Highway 19 N. (acr More

by Laura and Thane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caporicci
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Siskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Utterback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos - driver and greeter. He’s just a wonderful person you will love him., Charlie Apple, Chad Jordan, Daniel Morris
July 23, 2019

Crown Eurocars is great, and ask to work with Mo! I've been very fortunate in life to have owned multiple high end vehicles of various brands, therefore have dealt with a lot of dealerships over the y More

by Audi_R8_V10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Israel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Esseghir
July 22, 2019

Bad experience Shoddy dealership with no response. Nobody calls back and generally a joke. These people really need to get it together. Why don’t u return calls? More

by Customer annoyed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Scarboro, Daniel Morris
Jul 26, 2019 -

Crown Eurocars responded

Dear "Customer Annoyed" Thank you for taking the time to write your review, and for bringing this matter to our attention. We have checked all of our voice mails, particular those staff that you tagged in your review, and no one has any unanswered voice mails. Unfortunately, with the screen name used on your review, we are unable to identify your records in our databases, but we would welcome the opportunity to discuss your review in more detail. Would you kindly call me at the dealership on 727.329.3000 ext. 2410 or email me at dmorris@crowncars.com at your earliest convenience please? Sincerely, Daniel Morris, General Manager

July 22, 2019

2nd lease..I’m satisfied Zoltan and I did business in 2017 and I continue to stick with him for anything I need at Mercedes. He’s dedicated and passionate about helping others More

by Mesha90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoltan Krempaszky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2019

Excellent Sales Experience Larry Chapman was extremely helpful and patient through the sales process. So were his bosses, Dan and Dan, and the financial services manager, Marc I More

by ashokkalro
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Israel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bellemare, Daniel Morris
Jul 22, 2019 -

Crown Eurocars responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

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