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Crown Eurocars
Pinellas Park, FL
3,265 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 AM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,265 reviews
December 03, 2018
Mustang purchase Zoltan was efficient and made the sale process smooth. I like the fact he personalized it with phone calls to me. He is an asset to your company Zoltan was efficient and made the sale process smooth. I like the fact he personalized it with phone calls to me. He is an asset to your company More
by mrmet
Helpful November 30, 2018
Annual service Great dealership and employees. Andy Mrasz was a total pleasure to deal with for my annual Mercedes service. He was not only extremely polite from t Great dealership and employees. Andy Mrasz was a total pleasure to deal with for my annual Mercedes service. He was not only extremely polite from the beginning when I rescheduled my appointment but was extremely helpful, knowledgeable and courteous to the end. My experience with Crown Mercedes has been nothing but top notch from the purchase of our car from Larry Chapman the salesman to Andy our service advisor. Way to go Crown for having such great people!! Due to them you have certainly earned our business in the future. Keep up the great relationships with your customers. More
by Patty Jannarone
Employees Worked With
Andrew Mrasz
November 30, 2018
Outstanding service from begining to end! Zoltan went above and beyond every step of the way while I sorted through my next lease options. Terrific experience! I would highly recommend Zoltan Zoltan went above and beyond every step of the way while I sorted through my next lease options. Terrific experience! I would highly recommend Zoltan and Crown Eurocars to my friends. More
by Deborah
Employees Worked With
November 29, 2018
Awesome Dealership Dave Siskin was great!!! He always answered the phone and immediately attended to my needs and questions. He has done everything and more for me. Dave Siskin was great!!! He always answered the phone and immediately attended to my needs and questions. He has done everything and more for me. More
by danfer
Employees Worked With
November 29, 2018
Happy Customer Working with Mr. Phillip Boone has been a wonderful experience. Having him help me choose my 2nd Mercedes was fun, challenging and rewarding.. His p Working with Mr. Phillip Boone has been a wonderful experience. Having him help me choose my 2nd Mercedes was fun, challenging and rewarding.. His patience, like that of Jobes, was amazing! Thank you Mr. Boone, Wes, Jessica and Willie for all of your help! More
by Debra1109
November 29, 2018
Great experience as usual I stopped in Crown Mercedes with no appointment to discuss a battery malfunction light with my service advisor Charles Apple. He quoted me a price and I stopped in Crown Mercedes with no appointment to discuss a battery malfunction light with my service advisor Charles Apple. He quoted me a price and time frame to be completed both of which were incredibly reasonable. The car was finished in 20 minutes and for $75 less than quoted, this never happens...lol. Anyway I very much enjoy being a customer of Crown Mercedes benz and Charles Apple is a great service writer. Thanks again to the team at Crown Eurocars! More
by Blkcls550
Employees Worked With
Charlie Apple
November 29, 2018
Mr. Phillip, the best salesman ever- Domonique Merricks Hands down, this was the ABSOLUTE BEST experience I have ever had purchasing a vehicle. Phillip was an excellent salesman. When we initially arrived, Hands down, this was the ABSOLUTE BEST experience I have ever had purchasing a vehicle. Phillip was an excellent salesman. When we initially arrived, my family and I walked the lot looking at vehicles. While everyone else just looked and walked past us Phillip actually had the decent courtesy to ask if we needed assistance. He took the time to educate us on the vehicle we had our minds set on. Providing us with very interesting facts, Phillip made our decision to purchase the vehicle that much easier. We’re proud to say that we are new owners of a 2019 Mercedes GLC 300. Thanks to the best salesman in the world, Mr. Phillip Boone! More
by Merricksfamily
Employees Worked With
November 27, 2018
Great service Everything was great, great customer service skills and always thinking in the customer. We felt very well during the transaction process and everythi Everything was great, great customer service skills and always thinking in the customer. We felt very well during the transaction process and everything was great. More
by palvarez
Employees Worked With
Bianca Presti
November 26, 2018
Buying experience is terrible Terrible experience in trying to buy a GLA 250 from Crown Eurocars. I started dealing with Breanne and she was great and sent me the information that Terrible experience in trying to buy a GLA 250 from Crown Eurocars. I started dealing with Breanne and she was great and sent me the information that was requested right away. Later Bianca came up and said that Breanne is no longer working there. I was getting calls from different sales people and I had to go over the same information until I gave up and was letting them go to voice mail. Bianca never responded my email so I received an emial from Larry Casto asking how the experience was and to give him a feedback. Well I sent an email to Larry and all he did was to give it to Bianca. My guess is Larry email to me about getting with him on a feedback was not that important to not respond or call me back. More
by DealerReviewUTUBE
Employees Worked With
Larry Casto, Bianca Presti, Breanne Sefsick
November 26, 2018
Great Experience We recently moved to St. Pete and have identified Crown Eurocars - Andy in Service and Igor in Sales- as our new dealership. We woke up this past Fri We recently moved to St. Pete and have identified Crown Eurocars - Andy in Service and Igor in Sales- as our new dealership. We woke up this past Friday morning to find our E350 batter dead. After a visit by Roadside to jump start the car, we were advised to head to the dealership. I called for an appointment and was told to just come on in. When we arrived, we were greeted by a friendly young man who promptly confirmed he could help us and invited us to meet with Andy, the Service Advisor. Andy also greeted us with a smile and promptly wrote up our repair order and invited us to wait for the vehicle. Since we have been wanting to test drive the GLC, we took him up on his offer to stick around. I had previously met Igor at a local Chamber event and asked if he was available to assist us. Igor rushed back from lunch to meet us. He was helpful and patient as we test drove the GLC and confirmed, that's our next vehicle. Surprisingly, just as we finished with Igor, Andy notified us that our vehicle was ready to go. Everything was covered by the warranty - which was great. When we got back in the car, we noticed it had been cleaned and vacuumed! We are excited to return and get our new GLC soon. Thanks for the great experience. More
by Boxer Mama
Employees Worked With
Andy Mrasz, Igor Klobucar
