Crown Eurocars

First Class, Very Professional all the way! Ordered our 2020 GLE450 near a year in advance. Bianca Presti is prompt and efficient at quick hassle free sale with communications and followup thro Ordered our 2020 GLE450 near a year in advance. Bianca Presti is prompt and efficient at quick hassle free sale with communications and followup through and beyond delivery. We first purchased from Crown in 1991 which also was a smooth hassle free experience, and will again in the future when need arises... will definitely be contacting Bianca at that time! Our 150 mile round trip to deal with Bianca Presti and Crown has been very positive. Daniel Bellemare, overseeing sales delivery and followup... very professional!!! Crown’s service department is most advanced, a great benefit when you need your vehicle serviced. Everyone working at Crown have always been very helpful, professional and positive! More

repalcement of door panel Tom Cammarata, Frank Caporicci have as usual outdone themselves in providing the excellent service I have come to know at Crown Mercedes. They are a p Tom Cammarata, Frank Caporicci have as usual outdone themselves in providing the excellent service I have come to know at Crown Mercedes. They are a pleasure to deal with. More

Excellent This dealership far exceeded my expectations Tony was great and very patient and helpful. Marc was also excellent. I could not have had a bett This dealership far exceeded my expectations Tony was great and very patient and helpful. Marc was also excellent. I could not have had a better experience More

Outstanding Customer Service We are always greeted as soon as we enter dealership. All employees are outstanding. Our European Delivery purchase was a unique type of sale, but I n We are always greeted as soon as we enter dealership. All employees are outstanding. Our European Delivery purchase was a unique type of sale, but I never felt that it was not a priority for everyone More

EXCELLENT EMPLOYEE Ryan Yeoman was very professional,knowledgeanle & upstanding at his job! Ryan is an asset to your Company ! I highly recommend asking for Ryan when yo Ryan Yeoman was very professional,knowledgeanle & upstanding at his job! Ryan is an asset to your Company ! I highly recommend asking for Ryan when you use Crown Dealers ! More

Good luck getting a call or any seronce you brought your car Updated: I was asked to remove the review, after posting the review I did get an immediate call and email with the invoice. I do not feel I have to de Updated: I was asked to remove the review, after posting the review I did get an immediate call and email with the invoice. I do not feel I have to delete my review, I wasted hours and hours for weeks chasing and still feel if I never posted this review then I would still be chasing. I explained each time I desperately needed the receipt for my taxes and were forced to file them after the deadline as no-one would get back to me. I selected a person I worked with, that was the issue I spoke to 6 different people and no-one got me the sales receipt. It was a simple request for someone who spent a large sum and never took a second of your time in the showroom I do not feel I am being unreasonable or that I have to take down my review. Hopefully the next guest will get call backs or people actually follow-up and service people who brought from you before. "Purchased a $75,000 car, did not take any of their time and meet half way, gave funds and got car. when I got home found I did not have a copy of my purchase agreement. I've called each day last 10 days and several other times since November, I get promises I will get a copy of my purchase agreement and nothing. So disappointing that after sale they simply do not care, pass you around departments, you leave voicemails with Finance Manager and told will be emailed to you and nothing. Got to waste hours of my time chasing a simple piece of paperwork, supposed to be a high end store but clearly do not care once they sold you the car." More