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Crown Eurocars
Pinellas Park, FL
3,488 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:30 AM - 7:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 AM
Saturday 9:00 AM - 3:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,488 reviews
March 04, 2019
Purchase of Our First Mecedes Thanks to Mr. Boone who helped us in making our first Mercedes purchase a memorial one. We felt like family. We were not pressured but led to a grea Thanks to Mr. Boone who helped us in making our first Mercedes purchase a memorial one. We felt like family. We were not pressured but led to a great deal. Thanks More
by lcc1212
Employees Worked With
March 04, 2019
Unexpected Visit/Service C250 We were on our was to St. Petersburg when involved in an accident. Needless to say, when our car arrived at Crown Mercedes we were still fairly shook We were on our was to St. Petersburg when involved in an accident. Needless to say, when our car arrived at Crown Mercedes we were still fairly shook up. Charlie Apple took control of the auto situation and helped us secure and retrieve a rental car. Within 3 days the mechanical repairs were complete and we were able to pick up the car. I cannot say enough about Charlie’s calm and reassuring demeanor. We were so fortunate to have him work with us during a very trying time. More
by Cathy Gainesville
Employees Worked With
Charlie Apple
March 02, 2019
Mercedes Service My car was purchased at Tampa Mercedes. Their service was unfriendly and a long wait. I am now going to Crown Mercedes and working w Pat McFarland. My car was purchased at Tampa Mercedes. Their service was unfriendly and a long wait. I am now going to Crown Mercedes and working w Pat McFarland. He is friendly, ready to help, Knows exactly what is needed and my car is ready in the shortest time possible. I highly recommend Crown Service and Pat McFarland More
by C300CW
Employees Worked With
March 01, 2019
Great experience I have purchased a few cars from Mr Chapman and always a great experience. He looks out and listens to what I want as a car buyer and always makes a g I have purchased a few cars from Mr Chapman and always a great experience. He looks out and listens to what I want as a car buyer and always makes a great deal. I call him first every time i get a new car. Highly recommended. More
by TREVER
Employees Worked With
February 28, 2019
Annual checkup I got to the facility a little late due to traffic accident on I 275. I was met at the curb in the service department and escorted to be checked in. I got to the facility a little late due to traffic accident on I 275. I was met at the curb in the service department and escorted to be checked in. My current service attendant (Tom) had left for a dental appointment, so his coworker (Ryan) immediately saw I was looking for someone to help me and took great care of me. After pulling up my paperwork, Ryan offered me a loaner car if I was not going to wait. He mentioned the car would be oufinished in about an hour so I waited for the car. My car was delivered as promised, One hour after I arrived the car had the maintenance completed, car washed and vacuumed and ready to go. Ryan was polite and knowledgeable about the service and a breath of fresh air for my morning. I would prefer Ryan Yeomans to be my service connection from now on. More
by kbkitch
Employees Worked With
I do not remember the ladies at check out, but I want to say they were efficient and friendly. , Ryan Yeomans
February 25, 2019
Great Experience I recently took in my CLS63 to Crown for warranty repairs and have nothing but good things to say. They provided me with a loaner vehicle for over a w I recently took in my CLS63 to Crown for warranty repairs and have nothing but good things to say. They provided me with a loaner vehicle for over a week! My service advisor Andrew Mrasz was extremely professional, responsive, and kept me updated during the whole process. Will definitely be returning for my next service! More
by Jph0999
Employees Worked With
Andrew Mrasz
February 24, 2019
Crown Mercedes Service I have purchased two MBenz's from Crown. The first I kept for 15 years, the second one is now 8 years old. The Crown service team has always kept my I have purchased two MBenz's from Crown. The first I kept for 15 years, the second one is now 8 years old. The Crown service team has always kept my cars perfectly maintained for years of trouble-free driving. My current service rep, Tom Cammarata is very thorough and goes out of his way to accommodate my schedule regarding drop-off & pick-up times. He also follows up on all questions & requests. And the new showroom and service area is beautiful and quite comfortable. I highly recommend Crown for its sales and service departments. Robert Mellerup More
by bobmell
Employees Worked With
February 23, 2019
Wonderful to work with! The timing of purchasing a replacement for our C300 was less than perfect, but everybody involved with the transaction were very kind, knowledgeable, The timing of purchasing a replacement for our C300 was less than perfect, but everybody involved with the transaction were very kind, knowledgeable, and sensitive to our needs. Thanks to Larry Chapman and Marc Israel, we found a great car with great financing. Hats off to Crown Eurocars! More
by Walt C
February 23, 2019
Great experience as always! Dave Siskin is fantastic as are the service staff. Dave is always helpful and a great asset to the Company! I am a multiple repeat client and wi Dave Siskin is fantastic as are the service staff. Dave is always helpful and a great asset to the Company! I am a multiple repeat client and will continue to be. More
by Martha
February 23, 2019
Excellent customer service and prices Best mercedes dealership i have used and i have used in New York and NC and they are fantastic with follow up, service and great pricing. They are ver Best mercedes dealership i have used and i have used in New York and NC and they are fantastic with follow up, service and great pricing. They are very accomodating .. More
by Mercedes
