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868 Reviews of Crown Eurocars - Service Center
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June 05, 2021
Andrew mrasz was my customer service provider and was excellent. He kept me up to date and finished my car ahead of schedule. Highly recommend! excellent. He kept me up to date and finished my car ahead of schedule. Highly recommend! More
by jabbott1212
Employees Worked With
June 04, 2021
I had an issue with my tire and needed a loaner car. Andrew Kinner was able to get my tire replaced, get me in a loaner car and also take care of my upcoming 10,000 service check so that I didn’t need t Andrew Kinner was able to get my tire replaced, get me in a loaner car and also take care of my upcoming 10,000 service check so that I didn’t need to make another trip. First great experience with the service department at Crown Mercedes. More
by Janetk
Employees Worked With
Andrew Kinner
June 03, 2021
This is our second car from Crown Eurocars and the experience was fantastic because of Zoltan Krempaszky. He the consummate professional, dealing perfectly with everything from call backs to finding experience was fantastic because of Zoltan Krempaszky. He the consummate professional, dealing perfectly with everything from call backs to finding the exact car we wanted to bringing our new car into the showroom for us with a big red ribbon on it! Everything he does is unmatched in our experience and he ensures that every detail is taken care to his customer's satisfaction. Zoltan is the BEST! More
by StanM
Employees Worked With
May 29, 2021
I was told when I scheduled my appointment for routine service maintenance that it would take one hour. I arrived at the appointed time and was met by Frank Caporicci. He immediately wrote up and had me service maintenance that it would take one hour. I arrived at the appointed time and was met by Frank Caporicci. He immediately wrote up and had me sign the service agreement. I went to the waiting room, and exactly one hour later, Frank came to the waiting room, handed me my keys (with a newly-installed battery), and walked me to my car which was parked outside. They had done exactly what they promised in the timeframe they had estimated. I highly recommend Crown Mercedes and Frank Caporicci. Excellent service! More
by jimm
Employees Worked With
May 14, 2021
Prompt, courteous, professional, They did a fantastic job taking care of my out of warranty E350 and fixed a botched repair job from another dealership. Repair was taken care of under warranty and a loa job taking care of my out of warranty E350 and fixed a botched repair job from another dealership. Repair was taken care of under warranty and a loaner car was provided. Service advisor Andrew was the best I've experienced in 22 years as a Mercedes owner. More
by Robert
Employees Worked With
Andrew Kinner
April 27, 2021
I was very pleased with the care and the attention I received from Tom Cammarata when I took in my car for service. Great Service!. received from Tom Cammarata when I took in my car for service. Great Service!. More
by carrodfl
Employees Worked With
April 27, 2021
Every time I call the Mercedes Benz service department you always need to leave a message and nobody will call you back! The department is under staffed. you always need to leave a message and nobody will call you back! The department is under staffed. More
by Bill
Employees Worked With
Service Department
April 22, 2021
Brought my car in for some warranty work. Bruno Onetti handled everything from start to finish with my third party warranty company. Made everything go smooth as can be. I highly recommend Bruno for any s handled everything from start to finish with my third party warranty company. Made everything go smooth as can be. I highly recommend Bruno for any services that you need. More
by Toantta6
Employees Worked With
Bruno Onetti
April 19, 2021
We were very pleased with our service experience with Bruno Onetti. He was patient and answered all our questions. He also directed us to Joseph in the finance office who helped us with additional warr Bruno Onetti. He was patient and answered all our questions. He also directed us to Joseph in the finance office who helped us with additional warranty options. More
by swindseth
Employees Worked With
Bruno Onetti, Joseph Sobczak,
April 15, 2021
Tom Cammarata my service writer is always so helpful, knowledgeable and kind. What more could you want for your service advisor. Crown Mercedes is lucky to have him. knowledgeable and kind. What more could you want for your service advisor. Crown Mercedes is lucky to have him. More
by bobbier40
Employees Worked With
