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2,082 Reviews of Crown Honda - Service Center
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September 23, 2018
Michele Dessert is the best Michele has been my service advisor for a number of years and I will always arrange my schedule around her schedule. Thank you Michele - you are the Michele has been my service advisor for a number of years and I will always arrange my schedule around her schedule. Thank you Michele - you are the best. More
by cap
Employees Worked With
September 21, 2018
1st Service on Car This was first visit to the service center since I purchased my car. I just returned from a out of town visit and wanted an oil change and tire rotati This was first visit to the service center since I purchased my car. I just returned from a out of town visit and wanted an oil change and tire rotation to be on the safe side. I messed up by not booking an appointment earlier. I went in early hoping that I could get the service I needed done before mid day. The service upon arrival was great. I primarily dealt with Eduardo Diaz. Eduardo gave me a time frame(2-3) for my car to be looked at since I didn't have an appointment. The short time frame made me ecstatic. Eduardo and his team though beat that time frame easily by at least an hour. I got my brake fluid changed too which was noticed by the Service Technicians which is great because it saves me from having to come back later. Eduardo went through the full run of what was noticed with my car(which wasn't really anything besides the brake fluid needing to be changed) and gave me some great tips for my car that would save me some money in the future. He was a really big help and provided great service. More
by JU_Phin11
Employees Worked With
Eduardo Diaz
September 21, 2018
Crown Honda didn't let us down We had an issue with our Navi/Radio system in our 2016 Civic EXL. It completely died, taking with it a/c controls, cameras, phone pairing, streaming m We had an issue with our Navi/Radio system in our 2016 Civic EXL. It completely died, taking with it a/c controls, cameras, phone pairing, streaming music, everything. Scheduled an appointment with Daimara Morrill and she got us in asap. Long story short, after 2 trips to update software , it was decided and authorized by American Honda to replace our Navi system, as the car was still under warranty. Once the system was ordered and received at the dealership, Daimara got us in asap to replace it. All is good now, and we didn't have to go through too much aggravation! Thanks Crown Honda for service after the sale! More
by acgclwfl
September 21, 2018
Michelle Dessert is great and efficient. Michelle has taken care of my car's service for years - I can always count on her to take excellent care of me and my car. I am more than pleased and Michelle has taken care of my car's service for years - I can always count on her to take excellent care of me and my car. I am more than pleased and it's why I make the trip over the Skyway for service. More
by Appreciative customer
Employees Worked With
September 19, 2018
Thanks so much Mike Mike Moser was easy to work with. He called when the vehicle was ready for pick up and was courteous and reliable. Great job Mike, thanks for your s Mike Moser was easy to work with. He called when the vehicle was ready for pick up and was courteous and reliable. Great job Mike, thanks for your superior assistance. The car is in tip top shape! More
by Linda P
Employees Worked With
Mike Moser
September 18, 2018
AMAZING SERVICE! I had my 2002 Honda CRV towed in to Crown Honda labor day evening after I was unable to get it to start. I always go to Crown Honda because they have I had my 2002 Honda CRV towed in to Crown Honda labor day evening after I was unable to get it to start. I always go to Crown Honda because they have always taken the best care of my car. James McLaughlin is my service technician and he called me first thing Tuesday morning with an quote for the repair & told me it would be done the next afternoon. Sure enough I received a call around 2 pm letting me know it was all done! I very greatly appreciate how efficient & easily James makes all of my car problems disappear, I also appreciate the fact they have a shuttle service available to pick you up in order to get your car, one less thing I have to stress about! Sean, the shuttle driver, is very friendly & is very good at communicating when he will be arriving. I will always remain a loyal Crown Honda customer because they are the BEST! More
by luckylockwood
Employees Worked With
Sean the shuttle driver, James McLaughlin
September 18, 2018
GREAT What a fantastic experience. The cable for my passenger side door broke and I was dead in the water. I am a Quad and my van is a lowered floor Honda O What a fantastic experience. The cable for my passenger side door broke and I was dead in the water. I am a Quad and my van is a lowered floor Honda Odyssey. Needless to say, When the door will not open the ramp will not deploy. My Service advisor Michele Dessert got me right in and the Tech Robert Kirkland both worked together to get me going with no hesitation. Even after getting my van back Robert took time with me to adjust my door so that all my medical equipment worked as it should. Thank you Crown Honda you have a customer for life. Dana Hendricks Clearwater, Florida More
by danedar04
September 17, 2018
Brooks Falzone...amazing customer service We lease two cars from Honda. Brooks went above and beyond to make our first experience with crown Honda a great one. Not only did he provide excellen We lease two cars from Honda. Brooks went above and beyond to make our first experience with crown Honda a great one. Not only did he provide excellent customer service he recommended a great breakfast place near by, had us dropped off and picked up and the vehicles done by the time we got back. Thank you! More
by Hondaowner
Employees Worked With
September 17, 2018
routine maintenance James McLaughlin was very helpful and clear in explaining what was going to be done. When extra service was required he explained the need to me. James McLaughlin was very helpful and clear in explaining what was going to be done. When extra service was required he explained the need to me. More
by thosan
Employees Worked With
James McLaughlin
September 17, 2018
Excellent service Daimara Morill was awesome. She made my first service visit since moving to Florida simple. When I needed to reschedule it was a simple phone call. M Daimara Morill was awesome. She made my first service visit since moving to Florida simple. When I needed to reschedule it was a simple phone call. My service was completed quickly. More
by Carla4389
Employees Worked With
