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2,082 Reviews of Crown Honda - Service Center
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June 14, 2018
Excellent Service When I go to Crown Honda, I always make sure that Daimara Morrill is my Service Advisor. She is excellent in every way and I always come away feeling When I go to Crown Honda, I always make sure that Daimara Morrill is my Service Advisor. She is excellent in every way and I always come away feeling that I and my car have been very well cared for. More
by Albiondiane
Employees Worked With
June 12, 2018
Recall Daimara Morrill was very pleasant and professional. I brought in my Honda Odyssey for the recall on the middle row of seats. I was in and out in abo Daimara Morrill was very pleasant and professional. I brought in my Honda Odyssey for the recall on the middle row of seats. I was in and out in about two hours. More
by Beekman
Employees Worked With
June 07, 2018
Experience with the service center. I was pleasantly surpris I usually don’t go to the dealership for an oil change because of the long long waits I experienced years ago when getting my first Honda. I usually don’t go to the dealership for an oil change because of the long long waits I experienced years ago when getting my first Honda. More
by H0neyb
Employees Worked With
June 06, 2018
Great experience Brooks was great - polite and knowledgeable. He willingly stepped in when the person I was scheduled with was out of the office the day of my service Brooks was great - polite and knowledgeable. He willingly stepped in when the person I was scheduled with was out of the office the day of my service appt More
by Cindy
Employees Worked With
June 05, 2018
service visit Brooks Falzone was most helpful as usual and always willing to answer any questions I might have he is an asset to the service dept Brooks Falzone was most helpful as usual and always willing to answer any questions I might have he is an asset to the service dept More
by Kathryn725
Employees Worked With
June 05, 2018
Tire Service Excellent I got a flat tire out of nowhere, and thus needed to take my car in either for a repair or new tire. I was worried I might have to wait too long for a I got a flat tire out of nowhere, and thus needed to take my car in either for a repair or new tire. I was worried I might have to wait too long for an appointment but I was helpfully informed both over the phone and at the desk when I arrived that a flat tire is considered an emergency and does not require an appointment in advance. I did not wait long at all before Brooks Falzone assisted me. He verified what the issue was and once the technician made him aware of the full situation, he passed that information on to me and gave me my options as well as his recommendation. Brooks let me take my time before ultimately deciding on a new tire. He also answered any questions I had about my car and potential service checks in the future. Overall, 10/10 (or on this case, 5 stars). More
by FSU16
Employees Worked With
June 04, 2018
James Mclaughlin was very knowledgeable and courteous. Excellent rate was due to James Mclaughin was knowledgeable, courteous and kept his word. The service was done within the timeframe he stated. The Excellent rate was due to James Mclaughin was knowledgeable, courteous and kept his word. The service was done within the timeframe he stated. The dealership itself was clean, had coffee, water and a very nice lounge to wait in. More
by emary
Employees Worked With
James McLaughlin
June 02, 2018
Maintenance - oil Michele Dessert was great helping me schedule my first car visit since purchasing my CRV. I've called her on a number of occasions asking questions wh Michele Dessert was great helping me schedule my first car visit since purchasing my CRV. I've called her on a number of occasions asking questions which she answered completely and if busy would call me back as soon as she was free. Crown is lucky to have her & her excellent customer service skills. More
by WendyB
Employees Worked With
June 02, 2018
Like the new "Appointment only" format. Thank you Michelle Dessert for the great service. Your years of experience and expertise at this dealership shine through. I really like the new appoi Thank you Michelle Dessert for the great service. Your years of experience and expertise at this dealership shine through. I really like the new appointment only system now in place. Waiting time was greatly reduced and your synthetic oil change special is a very good deal. I'll be back. Tom Harrington More
by Tom Harrington
Employees Worked With
June 02, 2018
Pleasant experience Eduardo Diaz was friendly, experienced and straightforward. Service performed in the promised time frame. I appreciated the courtesy car to the mall Eduardo Diaz was friendly, experienced and straightforward. Service performed in the promised time frame. I appreciated the courtesy car to the mall and the return. More
by Happy
Employees Worked With
The courtesy car driver., Eduardo Diaz
