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2,082 Reviews of Crown Honda - Service Center
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December 31, 2017
Awesome service I bought my Honda at Crown Honda in 2013. Today I had to get an oil change and found out that my crv needed some much needed TLC.. James McLaughlin w I bought my Honda at Crown Honda in 2013. Today I had to get an oil change and found out that my crv needed some much needed TLC.. James McLaughlin was a complete joy to work with to get my repairs done. James called me with what was needed and gave me choices. I love this guy, super sweet, very personable, and it made my experience very enjoyable. I highly recommend James and Crown Honda. They have earned my business. More
by Dragonlover
Employees Worked With
James McLaughlin
December 30, 2017
Great experience-AS ALWAYS!!! While I had to bring my brand new ‘18 Accord in for an issue with the a/c, I had wonderful service from Brooks who even took the time to communicate w While I had to bring my brand new ‘18 Accord in for an issue with the a/c, I had wonderful service from Brooks who even took the time to communicate with me on his day off as the car took several days to repair. Highly recommend Brooks and Crown Honda More
by Chip808
Employees Worked With
December 30, 2017
Always a good experience! Brooks Falzone takes the time to listen to the issues and provides excellent feedback on the repair process. He is a pleasure to deal with. Brooks Falzone takes the time to listen to the issues and provides excellent feedback on the repair process. He is a pleasure to deal with. More
by CharlieJ
Employees Worked With
December 26, 2017
100% SATISFIED!!! Brought in my car for a warranty item. Brooks Falzone was the MAIN MAN. He was friendly, courteous, and a good communicator. All work completed quickl Brought in my car for a warranty item. Brooks Falzone was the MAIN MAN. He was friendly, courteous, and a good communicator. All work completed quickly and I was on my way. Overall, a very good experience. More
by oldguy
Employees Worked With
December 22, 2017
Leaking Battery I bought this Honda CRV on December 13,2014. I stored in behind a dealership lot off 34th Street. The car had over 214 miles on it. When I picked the I bought this Honda CRV on December 13,2014. I stored in behind a dealership lot off 34th Street. The car had over 214 miles on it. When I picked the car up from there the battery was dead. I asked Jeff the salesperson about this and. He said its okay but it was just that it set too longer this was in early March. I always take my car into your dealership when I am down here. When I went on December 20th James McLaughlin told me that my battery was leaking acid. Instead of the service I went for I decided to get the battery done first. I am very upset and I believe this battery was a defective one from the beginning.I am not pleased and I feel that I have been used. I had a 2000 CRV before this one and I never had to replaced the battery. I am a senior and I really have to watch my money and this has really set me back. Would you please check into this battery mess and get back to me. My bill for this visit was $315.00 for this visit. Thank you. Laura McVeigh James McLaughlin is an excellent Service Advisor. He is very customer friendly and explain what will be done to my car. More
by None
Employees Worked With
James McLaughlin
December 21, 2017
GREAT Michelle was terrific, kept me abreast what was doing with my Honda, She followed up with the missing part that they received. Will set up an appointm Michelle was terrific, kept me abreast what was doing with my Honda, She followed up with the missing part that they received. Will set up an appointment when I return from my vacation. More
by allan fleischer
Employees Worked With
December 21, 2017
Battery Nightmare I currently have 2 2012 CRVs and consider myself a loyal Honda owner. Over the years I have bought 3 Hondas from this dealership alone. I have owned I currently have 2 2012 CRVs and consider myself a loyal Honda owner. Over the years I have bought 3 Hondas from this dealership alone. I have owned 4 other Hondas in the past. I have had problems with the batteries in both CRV vehicles. About a year ago, I kept having to have both cars jumped, drove to the dealer and was told nothing was wrong with the battery. Finally, after multiple trips due to dead batteries they decided that there was something wrong with them and replaced both factory installed batteries with a new battery. They were under warranty (about 4 years old) and so I did not have to pay for them. I was just out the time and effort involved in jump starting the batteries and driving the cars to the dealership again and again. Okay. I can accept that No problem. A year later the new battery dies again. I take it to the dealer. They tell me nothing is wrong. A few days later, it dies again. I jump it, take it to the dealer, they now tell me I need a new battery. The new battery that was put in to replace the factory installed battery a year ago is no longer working. It had no more than 15,000 miles on it. They then tell me that I have to pay for a new one because the one they put in for free does not have a warranty, again after a year and 15,000 miles later. So much for warranties!!! I think Honda uses cheap replacement batteries for under warranty batteries so then when the cheap battery quits working the customer is stuck with buying another one. I am just waiting for the other car's battery to quit. I've got my jumper cables ready. More
by CindysCRVs
December 21, 2017
Recall and service I was able to take my car in early, and was greeted directly by Randy and Brooks. He was able to get my car serviced early and was so wonderfully hel I was able to take my car in early, and was greeted directly by Randy and Brooks. He was able to get my car serviced early and was so wonderfully helpful. This was a great experience. Se4vice help could no5 hav3 been better. I appreciate Crown Honda and it’s Service team. More
by Virginia
December 19, 2017
Michelle Dessert goes the extra mile.. Michele Dessert has been helping us with our 2004 Civic since the day we brought it home. She has always gone out of her way to get the work done righ Michele Dessert has been helping us with our 2004 Civic since the day we brought it home. She has always gone out of her way to get the work done right and in a timely fashion. Michelle is definitely the person you want helping with your Honda service / maintenance at Crown. Definitely recommended. More
by mr_fastener
Employees Worked With
December 19, 2017
Recall and matinence Michelle is always a pleasure to work with. She is friendly and professional....tells it like it is!! I always try to have her be my service rep when Michelle is always a pleasure to work with. She is friendly and professional....tells it like it is!! I always try to have her be my service rep when I go to Honda. More
by James T Collins
Employees Worked With
