Crown Honda - Service Center

Amazing Customers service very professional Mr. Holloman told me very thing I need to about my new tire for my Honda. He explained to me that my drive would feel a Little different because of th Mr. Holloman told me very thing I need to about my new tire for my Honda. He explained to me that my drive would feel a Little different because of the New but after 200 more mile it would start to feel the same. And it is very important to keep up will my oil charge and tires rotation he was very professional. Thank you. More

service Friendly and professional employees ; upon entering service area, I was greeted and they had the initial paperwork already completed. The service per Friendly and professional employees ; upon entering service area, I was greeted and they had the initial paperwork already completed. The service person walked around the vehicle to ensure that there wasn't any prior damage. Then operated the part (wipers) to make sure that they understood my problem. More

Review of Michele Dessert I have been a customer of Crown Honda for more that 2 decades and my service representative is Michele Dessert. I have always had the best service p I have been a customer of Crown Honda for more that 2 decades and my service representative is Michele Dessert. I have always had the best service possible from Michele, she is personable, professional, and very upfront with what my car needs and what the cost will be. She is a tremendous positive asset to Crown Honda and if there is a better service representative anywhere I'd sure like to meet him or her. In sum, Michele Dessert is an excellent service representative and I'm very pleased to write this review on her behalf because I'm in good hands always with Michele. Bill Heller More

Great Service and Advisor The service was fantastic . You are greeted as soon as you arrive. Everything is very efficient. It was a great experience at this dealership. My advi The service was fantastic . You are greeted as soon as you arrive. Everything is very efficient. It was a great experience at this dealership. My advisor handled the necessary service needed for my car and called when everything was completed. More

service Always pleased with the professional staff and courtesy of service repair staff lead by competent advisors all of them including most recent advisor D Always pleased with the professional staff and courtesy of service repair staff lead by competent advisors all of them including most recent advisor Daimara Morrill. More

First service at dealer Went to Crown Honda for the first time to have my brakes looked at. Don't normally go back to dealer for most work but thought this brake issue might Went to Crown Honda for the first time to have my brakes looked at. Don't normally go back to dealer for most work but thought this brake issue might under warranty. It was not. Anyway, setting up the appointment was easy and when I arrived at my appointment time, my Service Advisor, James McLaughlin Jr. took care of my paperwork and car on time. When he came back to let me know what needed to be done, I told him I had a meeting across town to be at and needed to be out of there by 1 pm. He said he would tell the tech. At 12:55 pm my car was ready. Both James and the tech, and I can't recall his name, were very helpful, efficient, and courteous and had me in and out as promised. I would go back to the dealer for service in the future. More

Excellent as Always!! Gerlanda Holloman is my "Go-To" guy there at Crown Honda Service!! He has been the best at taking good care of me and my vehicle since the day that I Gerlanda Holloman is my "Go-To" guy there at Crown Honda Service!! He has been the best at taking good care of me and my vehicle since the day that I bought it back in 2007. As usual, he and the crew took care of what I needed done and in fact pointed out a couple of other items that I would have missed that needed attention. The work was done right, for a fair price, done within the timeframe described... in fact a little quicker than such... and their people skills were, as always, 2nd to none!! I can't say enough about the excellent service that I receive here. If your vehicle needs work, make sure to ask for Gerlanda Holloman and he will take very good care of you!! More

Best Customer Service I have been so impressed with Gerlanda's customer service. He makes you feel like you are the only customer in a very busy service area and goes above I have been so impressed with Gerlanda's customer service. He makes you feel like you are the only customer in a very busy service area and goes above and beyond what one would normally experience. More

Michelle Dessert "Excellent Service Provider" Michelle Dessert always goes above and beyond to solve problems with my 1995 Honda del sol. I love this car, and take pretty good care of it but some Michelle Dessert always goes above and beyond to solve problems with my 1995 Honda del sol. I love this car, and take pretty good care of it but sometimes I get frustrated with it also, but not Michelle, she somehow finds a solution to what the problem is? It even stumped AAA and I had to have it towed in because "IT" (the car) turned over, engine started, battery ran. I was already out running errands and then nothing. I said to AAA Please tow it in to Honda and Michelle Dessert will take care of it. Thanks Michelle More