2,082 Reviews of Crown Honda - Service Center
Outstanding Service Michelle Dessert once again helped me get my car serviced....this time it was a recall for a software update. Michelle is always friendly, courteous, Michelle Dessert once again helped me get my car serviced....this time it was a recall for a software update. Michelle is always friendly, courteous, knowledgeable and always listens to my concerns regarding service problems. Thanks, Dan B More
service visit Daimara Morrill was great, as usual! Courteous and professional. Always explains any reasons for delays in service. Reviews overall inspection with Daimara Morrill was great, as usual! Courteous and professional. Always explains any reasons for delays in service. Reviews overall inspection with you in terms a layman can understand. I've always been able to get an appointment in a timely manner. I have found all their staff to be helpful. More
Gerlanda Holloman was great Mr Holloman got me in for service when another dealer was booked out for days. He was efficient, courteous and kept me in the loop. Definitely would r Mr Holloman got me in for service when another dealer was booked out for days. He was efficient, courteous and kept me in the loop. Definitely would recommend him and his dealer. The gentlemen who drove the shuttle was great as well. More
Got our recall taken care of They got the recalled airbag replacement to us as soon as possible and called us immediately to come in for the replacement. I appreciate the effort t They got the recalled airbag replacement to us as soon as possible and called us immediately to come in for the replacement. I appreciate the effort they made. More
Airbag Recall I had to have the passenger airbag replaced under recall and they did it in less than an hour and Daimara took great care of us. I had to have the passenger airbag replaced under recall and they did it in less than an hour and Daimara took great care of us. More
Excellent experience - amazing customer service We had a great experience while having our vehicle serviced - special thanks to Gerlanda Holloman who was excellent to work with & being an HR Manager We had a great experience while having our vehicle serviced - special thanks to Gerlanda Holloman who was excellent to work with & being an HR Manager I recognize what a great employee you have in Gerlanda. More
Always well taken care of G does an outstanding job. If he tells you he will call you and get everything done you can count on it. He takes great care of his customers. He is p G does an outstanding job. If he tells you he will call you and get everything done you can count on it. He takes great care of his customers. He is pleasant and courteous. More
Fast Professional Service Yesterday was my first visit to the Crown Honda Service Department with my 2016 H-RV. Brooks Falzone, my service coordinator, made my first visit a wo Yesterday was my first visit to the Crown Honda Service Department with my 2016 H-RV. Brooks Falzone, my service coordinator, made my first visit a wonderful experience, treated me with respect, explained to me the work that was needed, and was a the consummate professional. I was in and out of the service department within 40 minutes, a true record! I chose the right Service Department for my mechanical needs. More
Caring Customer Service Gerlanda Holloman actually takes the time to care. He listens attentively to what the customer's concerns are and provides information needed so that Gerlanda Holloman actually takes the time to care. He listens attentively to what the customer's concerns are and provides information needed so that the customer can make informed decisions about the servicing of his/her vehicle. More
Professionalism James McLaughlin is the most professional, most knowledgeable, and the most helpful service person I have ever deal with. He genuinely seeks to help James McLaughlin is the most professional, most knowledgeable, and the most helpful service person I have ever deal with. He genuinely seeks to help the 'customer' in a timely and proficient manner. He is sincerely friendly and eager to be competent at the same time. Crown Honda is fortunate to have him for an employee and because he is so professional, I always ask for his assistance. Sincerely Ann M. More