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Crown Hyundai
St. Petersburg, FL
5,191 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,191 reviews
October 09, 2018
Buyer beware! Just to be clear, Florida is a dealer only state. That means a dealer has to call to get your payoff. So if the person working your deal tells you you Just to be clear, Florida is a dealer only state. That means a dealer has to call to get your payoff. So if the person working your deal tells you your payoff, you have to take that on faith. Crown told me the number, I signed the paperwork. Months later I found out from credit karma that Hyundai had sent me to collections for an unpaid balance. Crown was a payment short. I called and talked to the finance manager, he told me I signed the paperwork that showed how much they would pay. Now Hyundai won't repair my credit unless they get a letter from Crown. This has been going on for a year. DO NOT trust these people. Update: After I posted my review the GM reached out to me. I tried several times to get a hold of him with no luck. Finally I reached him and he said he would look into it. I never heard back. When I tried to reach him again I had to leave a voicemail. He responded with a voicemail saying he had emailed me. I then had to respond with voicemail stating I hadn't received email, could he give me a date and time, so I could check all my folders. Nothing. I'll say again. SHADY, DO NOT TRUST. More
by Bill50
Employees Worked With
October 08, 2018
Great Experience! Mario Pozzi helped us find just the right car at just the right price! He was patient, friendly, and thorough. I would certainly return to this Hyunda Mario Pozzi helped us find just the right car at just the right price! He was patient, friendly, and thorough. I would certainly return to this Hyundai Dealership and ask for Mario the next time I'm looking for a vehicle! More
by Denise
Employees Worked With
Mario Pozzi, Ryan Gibb
October 08, 2018
Prompt Service & Accomdating Team Ryan Murray always takes care of me! I usually book 6pm Friday appointments because I work in Tampa, he always is friendly and very attentive. This la Ryan Murray always takes care of me! I usually book 6pm Friday appointments because I work in Tampa, he always is friendly and very attentive. This last appointment I was exhausted from work and asked if I could do my car wash another time when in the area, he said of course. When I was near by running errands Saturday, stopped in quick wash no attitudes from anyone. Love the service and the team! More
by BarbieDarbie08
Employees Worked With
October 05, 2018
Great Experience I am very pleased and can recommend Crown Hyundai with enthusiasm. My salesman Steve Bednar was personable, patient and professional. He made me feel I am very pleased and can recommend Crown Hyundai with enthusiasm. My salesman Steve Bednar was personable, patient and professional. He made me feel comfortable and did not pressure me to make my decision. He thoroughly explained all the features of the car. The pricing was clear and transparent. All the people I encountered at Crown were friendly and professional. I had been dreading buying a new car because my last experience at another dealer was so unpleasant. I love my new 2019 Sante Fe. Thank you Steve Bednar and Crown Hyundai. More
by santefedriver
Employees Worked With
October 03, 2018
Service appointment Ryan Murray was my service writer. He was friendly, attentive and let me know as soon as my vehicle was ready, I was outside and he even called me. Th Ryan Murray was my service writer. He was friendly, attentive and let me know as soon as my vehicle was ready, I was outside and he even called me. The service was done in about the exact time that he indicated it would be done. More
by Mike81
Employees Worked With
October 03, 2018
Excellent service Excellent service, fast and reliable. Would like to thank all of employees on an awesome customer support. Everyone was very professional and friendly Excellent service, fast and reliable. Would like to thank all of employees on an awesome customer support. Everyone was very professional and friendly, had a great experience. More
by Dzana
October 03, 2018
Excellent Service Thank you August for another prompt and professional servicing of my 2015 Elantra. In the three years as my service advisor, you do a fine job Thank you August for another prompt and professional servicing of my 2015 Elantra. In the three years as my service advisor, you do a fine job More
by Mary MAIORELLA
Employees Worked With
August Lascola
October 03, 2018
Anthony Capwell was the best salesman I’ve had the pleasure of buying from. He was very helpful and patient with all of the questions we had. He went above and beyon was the best salesman I’ve had the pleasure of buying from. He was very helpful and patient with all of the questions we had. He went above and beyond to show us all the features of the vehicle and help find us the best deal. More
by Joe apple
Employees Worked With
Anthony Capwell
October 02, 2018
new car experience No haggling over pricing of new vehicle, test driving was easy, and many vehicles to choose from. Great location and hours for service. Great experi No haggling over pricing of new vehicle, test driving was easy, and many vehicles to choose from. Great location and hours for service. Great experience More
by Me
Employees Worked With
Danny Lai, Mario Pozzi
September 29, 2018
medium Bought a nice used car at full price - the day after found out CD player did not work - after taking a week to get back to me was told they would cha Bought a nice used car at full price - the day after found out CD player did not work - after taking a week to get back to me was told they would charge $10 to look at it - AND - the salesman told me that's what you get when you buy an inexpensive used car over $10,000 - extremely insulting to say the least - would have tipped the service guys more than that- like I said nice car - poor customer relations - hey Mr Crown what good is all that advertising is if your trying to get $10 more for a simple fix - buyer beware More
by really
Employees Worked With
G.R. Tarr
