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Crown Hyundai
St. Petersburg, FL
5,205 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,205 reviews
October 03, 2018
Service appointment Ryan Murray was my service writer. He was friendly, attentive and let me know as soon as my vehicle was ready, I was outside and he even called me. Th Ryan Murray was my service writer. He was friendly, attentive and let me know as soon as my vehicle was ready, I was outside and he even called me. The service was done in about the exact time that he indicated it would be done. More
by Mike81
Employees Worked With
October 03, 2018
Excellent Service Thank you August for another prompt and professional servicing of my 2015 Elantra. In the three years as my service advisor, you do a fine job Thank you August for another prompt and professional servicing of my 2015 Elantra. In the three years as my service advisor, you do a fine job More
by Mary MAIORELLA
Employees Worked With
August Lascola
October 02, 2018
new car experience No haggling over pricing of new vehicle, test driving was easy, and many vehicles to choose from. Great location and hours for service. Great experi No haggling over pricing of new vehicle, test driving was easy, and many vehicles to choose from. Great location and hours for service. Great experience More
by Me
Employees Worked With
Danny Lai, Mario Pozzi
September 29, 2018
medium Bought a nice used car at full price - the day after found out CD player did not work - after taking a week to get back to me was told they would cha Bought a nice used car at full price - the day after found out CD player did not work - after taking a week to get back to me was told they would charge $10 to look at it - AND - the salesman told me that's what you get when you buy an inexpensive used car over $10,000 - extremely insulting to say the least - would have tipped the service guys more than that- like I said nice car - poor customer relations - hey Mr Crown what good is all that advertising is if your trying to get $10 more for a simple fix - buyer beware More
by really
Employees Worked With
G.R. Tarr
September 26, 2018
Leasing a new car experience. We decided to go to Crown Hyundai to lease a new car. Anthony Capwell was very knowledgeable and courteous. He was also very patient with both my wife We decided to go to Crown Hyundai to lease a new car. Anthony Capwell was very knowledgeable and courteous. He was also very patient with both my wife and I test driving both vehicles and with answering our questions. We both love the Kona. More
by Rlets
Employees Worked With
Anthony Capwell
September 26, 2018
Ryan Murray really took care of my car!! I drove through a flooded road (not knowing just how flooded it was), my car stalled. I had it towed to Crown Hyundai. Ryan called me right after my c I drove through a flooded road (not knowing just how flooded it was), my car stalled. I had it towed to Crown Hyundai. Ryan called me right after my car was dropped off and I explained exactly what happened and felt really stupid. He made me feel at ease and said he would check everything out and would call me back with his findings. My motor had been severely damaged. He had a new motor installed and now my car is like brand new. Thank you Ryan!! More
by Kellz33
Employees Worked With
September 25, 2018
Brian Casey always takes care of me and my car My windows and door locks weren't functioning. Brian Casey worked hard with the extended warranty company to try to get the service and parts covered My windows and door locks weren't functioning. Brian Casey worked hard with the extended warranty company to try to get the service and parts covered but they were not. Despite this, he gave me some discounts he could (which were more than I hoped for) and even apologized that it costed what it did. I truly believe and this is from experience with working with Brian Casey for six years now, that Brian only has repairs or maintenance done when absolutely necessary. I never feel taken advantage of and this is why I love Crown Hyundai and always have a great experience with Brian Casey in control of my car. He truly cares and it shows. Thanks Brian! More
by beckyhamilton
Employees Worked With
Brian Casey
September 23, 2018
Daniel Utrobin was very enthusiastic, informative and patient. Took all the time I needed. He was personable and made me completely comfortable with my selection. was very enthusiastic, informative and patient. Took all the time I needed. He was personable and made me completely comfortable with my selection. More
by pack, track
September 22, 2018
Anthony is THE best! Anthony is wonderful! He really takes the time to show you everything and explain everything. Car shopping has never been easier. He makes you feel at Anthony is wonderful! He really takes the time to show you everything and explain everything. Car shopping has never been easier. He makes you feel at ease and not pressured. More
by Capple
September 20, 2018
Awesome Customer Service I purchased my Hyundai Sonata in 2006 and I felt that I got a great deal on it. Now, 12 years later, even though my car is not the newest one when I t I purchased my Hyundai Sonata in 2006 and I felt that I got a great deal on it. Now, 12 years later, even though my car is not the newest one when I take it in for repairs, I am treated as if I were driving a brand new Hyundai. Each experience is a positive experience. But to be fair, I believe that it is my Service Adviser, August Lascola, that makes the experience a pleasant one. He is personable, knowledgeable and keeps me informed of the repairs throughout the process. While I am waiting and there is nothing yet to report, he tells me so I am not kept wondering what is going on. When the mechanic does find the cause for my reason to be there in the first place, August explains, in laymen's terms, what the problem is, what is involved in making the repairs, the cost of those repairs and how long it will take. With August, there are no surprises. Crown Hyundai? A definite 'thumbs up'! More
by Happy Car Gal 2018
Employees Worked With
August Lascola
