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Crown Hyundai
St. Petersburg, FL
5,196 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,196 reviews
January 08, 2015
Peace of mind Damian Lambert was very professional and easy to talk to. He made me feel at easy. It was like he took me under his wings. Thank you Damian for making Damian Lambert was very professional and easy to talk to. He made me feel at easy. It was like he took me under his wings. Thank you Damian for making this experience very memorable. Im driving a 2015 Elantra, gosh I need to pinch myself.?? More
by magdelene
Employees Worked With
Damian Lambert
January 06, 2015
2015 Hyundai Elantra? Phillip Goodpaster, my sales consultant, was accommodating, patient with my needs, and pleasant to be around. It was a pleasure working with him to fi Phillip Goodpaster, my sales consultant, was accommodating, patient with my needs, and pleasant to be around. It was a pleasure working with him to find the right Elantra? for me, and I would highly recommend asking for him. I couldn't be happier with my purchase at Crown Hyundai and would do business with them again. More
by dwatters
Employees Worked With
Phillip Goodpaster
January 04, 2015
New 2015 Sonata I was at Crown Hyundai 12-26-14. I trades my 2006 Sonata in on a 2015 Sonata. The sale man James Smith was very helpful and patient with me. He helpe I was at Crown Hyundai 12-26-14. I trades my 2006 Sonata in on a 2015 Sonata. The sale man James Smith was very helpful and patient with me. He helped me make decisions of what I wanted in and on my new Sonata. More
by vke
Employees Worked With
James Smith
January 03, 2015
Well treated by Tony Cheung Tony responded quickly to a Truecar.com request. He urged us to return to Crown though we knew they didn't have the specific car we wanted on the lot. Tony responded quickly to a Truecar.com request. He urged us to return to Crown though we knew they didn't have the specific car we wanted on the lot. He did his best to find just the right deal for us while we were eligible for Holiday Discounts but when it couldn't be accomplished, we left with his promise to contact us as soon as the car came in. We would be happy to work with him again. Toni and Pete Calabrese More
by bamatoni
Employees Worked With
Tony Cheung
January 01, 2015
Inconsiderate dealership I went to check out a used car on the 23rd. of Dec. Tony cheung showed it to me. Every time I went to look at something, he would attempt to hide a fl I went to check out a used car on the 23rd. of Dec. Tony cheung showed it to me. Every time I went to look at something, he would attempt to hide a flaw from me or distract me by spitting out unneeded info or showing me something else. After test driving and expressing interest in the car, but not having time to stay and do all of the paper work. He threatened me by saying that someone else had already come and was interested and that another was coming to look at it. So I told him that I would be back after Christmas on the 26th to wrap things up, but that I would be working until lunch. So I left, only to be harassed by both him and the dealership. I got 2 calls and voicemails from him on Christmas Eve and 3 from the dealer. Then on Christmas I got 3 more calls from the dealer. Then on Friday Tony calls me during work 3 times and I got another call from the dealer, when I clearly told him that I would be working until 2:00. I was almost reprimanded because of the calls. Because of all the harassment, I decided not to purchase the vehicle. The people at this dealership are inconsiderate of ones time and life. This is not the kind of customer service that I can appreciate. It is for that reason that I choose to stay with American dealerships. Do not come to this dealership, unless you want to be rushed into a car that you may not even truly want. More
by Mangoes1998
Employees Worked With
Tony Cheung
December 31, 2014
Crown Hyudai service NEVER disappoints! I own two Hyundais and therefore have to be at Crown Hyundai a few times for normal service. Tomm Burkart has always made me feel like I am a true par I own two Hyundais and therefore have to be at Crown Hyundai a few times for normal service. Tomm Burkart has always made me feel like I am a true part of the Crown Family. He is the consummate professional and a real asset to their service department. More
by Gene Stern
Employees Worked With
Tomm Burkart
December 28, 2014
Email Responses to potential customers needs work. This is a review of Tony Cheung who was the only person who ever responded to my emails. Although Crown employees put out lots of from emails, the la This is a review of Tony Cheung who was the only person who ever responded to my emails. Although Crown employees put out lots of from emails, the lack of responds to my return emails asking specific questions was disappointing. When I finally connected with Tony his friendliness, knowledge and honesty was a breath of fresh air. I did not purchase a Hyundai at this dealership but due to Toney we almost made a deal. I purchased a 2014 Santa Fe AWD that day from another dealer. More
by Eager Buyer
Employees Worked With
Tony Cheung
December 26, 2014
Purchased a used car on 12/23. Vin sxyzu3lb5fg256132/FG25613 Jeff did a great job working with me on the purchase of a used Chrysler PT cruiser. So did Chris! Expert professionalism. Customer attentive & friendl Jeff did a great job working with me on the purchase of a used Chrysler PT cruiser. So did Chris! Expert professionalism. Customer attentive & friendly! More
by Dora
Employees Worked With
John used car sales manager, Chris Abde, Christopher Grow, Fernando Gonzalez, Chris Viles
December 23, 2014
Routine Oil Change I just needed a basic oil change. Scheduled it online and arrived 15 mins early. My advisor was Ryan Murray and he was excellent! Very personable and I just needed a basic oil change. Scheduled it online and arrived 15 mins early. My advisor was Ryan Murray and he was excellent! Very personable and friendly! He made the incredibly long wait not so bad! I will be using Crown again because of the professional service Ryan Murray provided. More
by greech7
Employees Worked With
December 19, 2014
Spped and dedication My sonata had to be jump started and such a inconvenience time for I had a full day scheduled so coming in for a dead battery wasnt on ny list of thin My sonata had to be jump started and such a inconvenience time for I had a full day scheduled so coming in for a dead battery wasnt on ny list of things to do that day but arriving at crown hyundai Tomm Burkart was very helpful and got me back onthe road so i could get backto my busy day. Thank you crown and Tomm More
by crazy horse
Employees Worked With
Tomm Burkart
