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Crown Hyundai

St. Petersburg, FL

4.7
5,191 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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5301 34th St N

St. Petersburg, FL

33714

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Showing 5,191 reviews

September 22, 2014

Crown Hyundai serves their customers well! This being the 3rd time I have purchased a car from a Crown dealer, I was extremely happy with my recent purchase at Crown Hyundai. Most notable were More

by barnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jessica or Jennifer in the business office, Amy Simpson
September 18, 2014

Tomm Burkart knows his stuff Tomm renewed my faith in Crown. I will only deal with him in service and may also buy my next car at Crown due to him. I own one car bought from Cro More

by RONZEPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomm Burkart
September 18, 2014

Thanks Tomm Burkart I had to take in my car in for service. I had trouble starting the car, did not know whether I needed a new battery or whatever else it could be. I More

by munchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomm Burkart
September 15, 2014

HORRIBLE EXPERIENCE - NOT TRUSTWORTHY Sunday - communicated on the Web, spoke with Mike, a salesperson, he was going to call me back with details of the vehicle and an out-the-door price More

by Adkins
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rey Akuffo, Mike Pena
Sep 16, 2014 -

Adkins responded

Thank you

Oct 07, 2014 -

Crown Hyundai responded

Dear Adkins, Thank you for taking the time to let us know about your recent visit to our dealership. We apologize for any inconvenience and that the visit did not go as well as you expected. Please know that we review our policies and procedures with our staff on a regular basis, and that in the interest of insuring improved communications with our customers, we have discussed your experience with our staff. Regarding the appointment you made to inspect the vehicle you were interested in: since it’s not unusual to have multiple appointments scheduled to look at the same vehicle, and since an appointment is not a commitment to make a purchase, in the interest of fairness, the vehicle is sold to the first person that makes an acceptable offer and has the means to pay for the vehicle. Although this sometimes causes disappointment for a potential buyer, it is a fair and consistent approach to take when multiple interested parties are involved. If you have any questions, or would like further elaboration, please feel free to contact me at the dealership. Sincerely, G.R Tarr, General Manager.

September 15, 2014

Pre-owned car purchase We bought a car today and worked with Justin Hoffman. It was a pleasure working with him. He was pleasant, informative, and made this car buying exp More

by lajolla53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fernando Gonzalez
September 10, 2014

Just the best! I am a long time customer at crown ...... They never cease to amaze me!!! Christie Coppin, my sales consultant, was an absolute pleasure to work wi More

by Janiejax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Stoufer, Phil Bennis, Fernando Gonzalez, Christie Coppin
September 10, 2014

Great experience! We bought a used car with Christie today and she worked with us to find exactly what we wanted. She was so patient, and willing to help get us to the More

by nadiajg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christie Coppin
September 07, 2014

Above and beyond what I expected My 1 1/2 year old 2013 Veloster had it's first issue. The speaker on the driver side door was making a rattling sound, I called and made an appt for 9 More

by bbrookfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanja Danicic, Tomm Burkart, G.R. Tarr
September 07, 2014

Absolutely Terrible Customer Service I called to trade in my Corvette for a Genesis Coupe that I saw online and David Burgess told me to come look at the car on Sunday at 5:45. So he set More

by ap2377
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Pena, David Burgess
Oct 07, 2014 -

Crown Hyundai responded

Dear ap2377, Thank you for taking the time to write a review of your visit to our store. I sincerely apologize for your experience. I can assure you that this is not our typical practice. Please know that I have discussed your review with all of the sales team in order to learn from this experience. We hope that you will give us another try in the future, so that we can demonstrate our usual attentiveness to our customers. Regards, G.R. Tarr, General Manager, Crown Hyundai.

September 05, 2014

Brian Casey, Service Advisor Kudos to Brian. He is always pleasant & professional & guides me in the care of my Elantra. the reception area is comfortable & makes waiting less o More

by Lelwla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Casey
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