Crown Hyundai

I can't say enough about Imad - he was professional, knowledgeable, caring, honest, and went the extra mile (or extra 100 miles in my case!) to try and get me the Santa Fe I wanted. I thought I knew ev knowledgeable, caring, honest, and went the extra mile (or extra 100 miles in my case!) to try and get me the Santa Fe I wanted. I thought I knew everything about this model, but Imad actually knew some pertinent features that swung me toward getting the new Santa Fe vs a used one. Imad returned emails, calls and texts very quickly. Pricing was the best out of any dealer I spoke with - and I spoke with many. Even though he ultimately couldn't get me the specific car I wanted, he helped me get in touch with a great salesman at a competing dealership that did have the car but wouldn't trade it to Crown. Most salespeople would not have gone above and beyond the call of duty like that. I would recommend Imad highly to anyone looking to purchase either a used or new Hyundai! More

My experience with Charles was Great. He was very warm and friendly. The most important thing is I did not feel like I was pushed into a sale. I came in knew what I wanted and Charles was there to help me and friendly. The most important thing is I did not feel like I was pushed into a sale. I came in knew what I wanted and Charles was there to help me get what I wanted. I would definitely recommend Charles to my family and friends. More

Charles Johnson makes the buying experience a real pleasure. He's informative and was willing to do whatever it took to get the answers we need so that we were able to make the best car buying decisi pleasure. He's informative and was willing to do whatever it took to get the answers we need so that we were able to make the best car buying decision. We were taking my son shopping for his first car. It was his first time dealing with car dealers and salesmen. I warned him that it's not always an easy process and it can get frustrating. When we finished our purchase from Charles my son said - "where's the drama? That wasn't so bad?" I had to laugh and said to him "trust me, it's not always like this. Charles is something special. He was a joy to work with." Charles explained not only the process but helped explain to our son the pros and cons of each car. He also explained what upgrades are good for resale and those that are more for his "enjoyment". He was willing to take us to the Honda dealer to test drive several cars and didn't pressure my son to make a decision. We couldn't have asked for a better experience for our son. After the purchase Charles went over the car showing our son all the features and helped him set up his Bluetooth. He went over the materials and the maintenance schedule with our son. He even set up an appointment for his first oil change. Charles covered all the bases. We couldn't have asked for more. Charles has restored my faith. He's a car salesman that takes his job seriously and provides a true service to his customers. He was friendly, professional, and worked to understand our needs. I think this may be the one an only time I've bought a car and truly enjoyed the full experience. More

I used consumer reports online to find the vehichle I wanted and printed the Guaranteed Savings Certificate from Crown Hyundai, who offered the best price in my area. Imad Yazback from Crown Hyundai cont wanted and printed the Guaranteed Savings Certificate from Crown Hyundai, who offered the best price in my area. Imad Yazback from Crown Hyundai contacted me and told me that Crown would certainly honor the pricing that I recieved. I told Imad the vehicle I wanted, and the options that I needed. He then went through the pricing with me to insure that their would be no miscommunication when I arrived at the dealership. I told him that I was on my way to buy the car. I must admit, from previous experiences with other dealerships that I was skeptical that this transaction would not go as smoothly as it seemed. When my wife and I arrived at Crown, Imad was waiting for us with a friendly greeting. He told us that to save time he already had the car prepped. He then introduced us to the sales manager Chris and we sat with Imad to review and sign the deal. Everything was EXACTLY as they PROMISED. While we waiting for our credit application to be processed Imad reviewed the car manuals with us and then took us to the car to review its features. Within minutes we were paged to financing where we met with Eric. Eric congratulatedus on our purchase and reviewed our financing terms. Again to my surprise, the price of the car was EXACTLY as PROMISED. I'm 47 years old and this has been the best car buying experience I have ever had! Crown Hyundai exceeded our expectations! I use to dread buying a car, but not anymore. I will buy all my cars from Crown and recommend to others that they do the same. - Ed Kay More

I recently received a recall notice for a Hyundai Accent I bought last year. I made an appointment at Crown Hyundai and received prompt, courteous service. While I was waiting I met Chris Abde in the showro I bought last year. I made an appointment at Crown Hyundai and received prompt, courteous service. While I was waiting I met Chris Abde in the showroom and in the course of our conversation I admitted that at the time I bought the car of necessity and it has served my needs, but it wasn't really the car I wanted. Chris took the time and made the effort to help me better understand the situation I was in and showed me that it was possible to have the car I wanted. The next day I became the owner of a 2013 Hyundai Elantra and I couldn't be more pleased with my purchase and financing. Thanks, Chris for helping me to improve the enjoyment of my retirement! More

I'm new to Crown Hyundai, having bought a new Sonata in late January. I've dealt with Cliff Stoufer by phone and he took care of my warranty work in person. He kept me informed of the progress on a mino in late January. I've dealt with Cliff Stoufer by phone and he took care of my warranty work in person. He kept me informed of the progress on a minor paint problem fix that meant leaving the car 3 nights, made arrangements for a free loner and generally made me feel that this Crown dealership has caring employees. Although there are 3 Hyundai dealerships closer to my home, I will feel very comfortable dealing with Cliff on the next and on future service visits. More

I'am very happy with the time it took for them to complete my car. I thought I would be there for at lease 2 hours they wrer done an hour thank you Patricia complete my car. I thought I would be there for at lease 2 hours they wrer done an hour thank you Patricia More

Justin was just great to work with. Very patiient with me. I really really wanted the sun roof on my new car the turbor veloster so I took up a lot of his time. As of now I'm loving my new purchase. An me. I really really wanted the sun roof on my new car the turbor veloster so I took up a lot of his time. As of now I'm loving my new purchase. And Justin well I he was great to deal with, I would go to him again for my next purchase and also recommend him. Happy to be back at Crown Ex Lady Sky More

My husband and I were "Just looking" when we entered this dealership. From the moment Imad approached us to the signing of the final papers our experience with him was nothing short of excellen entered this dealership. From the moment Imad approached us to the signing of the final papers our experience with him was nothing short of excellence. He was extremely knowledgeable of the car we purchased. He gave us our space but was close by if we had any questions. The test drive was pleasant. He did not pressure us at all and left us to talk among ourselves about this important decision. As we were contemplating this decision my husband and I lost track of time. Un be known to us Imad was finished working at 4:00 and here it was 5:20 and he showed no anxiety about getting home to his family. We insisted that we finish this transaction the next day. We will definitely recommend Crown Hyundai to our relatives and friends and most important of all to purchase a car from Imad Yazback. This man is honest and we believe truly cares about his customers. He is a definite asset to your company. More

Tomm was very knowledable and helpful :) I would want to come back and have him as a Service advisor for every visit to Crown Hyundai. come back and have him as a Service advisor for every visit to Crown Hyundai. More