Crown Lexus

Professional & helpful Got me the car I wanted with no hassle, did a fantastic job on getting the vehicle I wanted within my budget. Very professional and not hesitant to an Got me the car I wanted with no hassle, did a fantastic job on getting the vehicle I wanted within my budget. Very professional and not hesitant to answer any questions I had. More

Not happy I purchased my vehicle Certificate Pre Owned less than 2 years ago and my battery already went out. Crown LEXUS didn’t go the extra mile to Contact LE I purchased my vehicle Certificate Pre Owned less than 2 years ago and my battery already went out. Crown LEXUS didn’t go the extra mile to Contact LEXUS to see if it was possible to grant an exception. It wasn’t until I asked myself for the exception, that the representative said he would contact Lexus Corporate. He left for 2 mins and came back saying Lexus would discount about 10% of the battery. More

Worst Experience I had the worst experience since leasing my vehicle, I came in only to get my 20000 mile service and the oil change is 250.00 wow and then I was sent I had the worst experience since leasing my vehicle, I came in only to get my 20000 mile service and the oil change is 250.00 wow and then I was sent a text while waiting that I needed all this work done adding up to 1800.00? I have only had the car less than 2 years and hardly drive it because its a lease that was a mistake purchasing it that way but anyway after declining the services because I had just took my car to les swabs to have them check it out prior to coming up there and they checked the brakes, tire ect he said my brakes sqeaked a little but they were good and did not mention a wheel alignment they say everything was good, and all these things that they check are the same things I was told was needed. After declining the services the adviser called me over to his cubicle to say you REALLY need these things done once again I declined. And on my way home I noticed they did not check the air presser because the readings were the same as i brought the car i know because i knew one tire was low when i was almost home i noticed the car driving irregular i get home have my son check and the lug nuts on the rear drivers side tire was not tightened all the way so he had to jack the car up make sure the tire was all the way on and tighten them. Just not my best experience! More

60,000 service I always have a great experience at Crown Lexus. Everything was taken care of as usual.. However, this time I was offered a discount, which helped red I always have a great experience at Crown Lexus. Everything was taken care of as usual.. However, this time I was offered a discount, which helped reduce the cost of the service. More

Excellent Service! I have been going to this dealership for service since 2005. And Tony H. has been my service person for over 10 years now. I always receive the very I have been going to this dealership for service since 2005. And Tony H. has been my service person for over 10 years now. I always receive the very best service on my Lexus and Tony always treats me like family and goes beyond to make my experience and service the very best. Many thanks and so much appreciated! More

Great Customer Service! Great experience! Kevin Chu helped me out with my new vehicle purchase and he was great! Did not pressure me to buy, he was knowledgeable about the fe Great experience! Kevin Chu helped me out with my new vehicle purchase and he was great! Did not pressure me to buy, he was knowledgeable about the features of all the cars. I would highly reccomend this dealer. Vehicles are priced right! More

Quick and Easy After having visited over a dozen other dealerships, I finally found a place that was transparent about the whole process. This expedited everything a After having visited over a dozen other dealerships, I finally found a place that was transparent about the whole process. This expedited everything and I was able to leave the dealership stress free with a sweet ride. Shout out to Kevin Piggee who was patient with me throughout the whole ordeal and did his best to make sure I left 100% satisfied; which I certainly did! More

Crown Lexus I receive professional and efficient service from my Service Advisor - Helen each time I have taken my car in. I would not go to any other dealer. I receive professional and efficient service from my Service Advisor - Helen each time I have taken my car in. I would not go to any other dealer. My next auto will definitely be another Lexus. More

Regular Service Even though my car is a 2013, I continue to take it to Crown Lexus for the services. The people are very helpful and I feel it is worth the drive fro Even though my car is a 2013, I continue to take it to Crown Lexus for the services. The people are very helpful and I feel it is worth the drive from Highland to Ontario to have the services done to keep it in tip top shape. I feel that they keep my car safe and dependable and I rely upon this.. More

HAPPY with my NEW 2019 Lexus-Returned to PURCHASE SUV I was very happy with the customer service and professionalism while leasing my NEW 2019 LEXUS ES 350 at the end of December. I decided to return to t I was very happy with the customer service and professionalism while leasing my NEW 2019 LEXUS ES 350 at the end of December. I decided to return to the dealership 2 weeks later and purchase an SUV. Another GREAT experience-Thanks to Kevin Piggee. I needed an SUV for work so Kevin Piggee took the time to show me & test drive several SUV's. I believe I got a fantastic deal and excellent customer service from Kevin Piggee. Thanks again for the HASSEL FREE transaction. It means a lot. More