Crown MINI of Richmond

Incredibly competent service team. Ran on-time and on-budget for the service- even after I threw in an extra repair. Don’t hesitate to bring your Mini here- I have been to 4 states w Ran on-time and on-budget for the service- even after I threw in an extra repair. Don’t hesitate to bring your Mini here- I have been to 4 states with my mini- and this team is top notch! More

Everyone is welcoming, and will go above and beyond to be sure all questions are answered and issues resolved. sure all questions are answered and issues resolved. More

Everyone in every dept is as nice as can be. They go out of the way to help. They go out of the way to help. More

Crown Mini provided a wonderful experience in helping me find the car of my dreams! Akash Malviya, my sales advisor, was very warm and welcoming, answering all of my questions and concerns. He also introd find the car of my dreams! Akash Malviya, my sales advisor, was very warm and welcoming, answering all of my questions and concerns. He also introduced me to all the wonderful features of my car and was very patient in giving me step by step instructions on the basic functions and programs. Justin, the sales manager, was also very helpful in making the entire experience so enjoyable. An added bonus was having my car delivered to my home 1.5 hours away. I'm looking forward to traveling to Richmond to have my car serviced in the future. More

Steve was so nice and attentive checking me in. Loved that they provided a complimentary car wash following my service. Loved that they provided a complimentary car wash following my service. More

Had a GREAT experience buying my first mini cooper countryman! THANKS for making it so easy! The dealer had lots of patience and answered all our small and huge questions!!! countryman! THANKS for making it so easy! The dealer had lots of patience and answered all our small and huge questions!!! More

I am on my third Mini and I love them. And the Service Department at Crown Mini has sold me on returning for another Mini when I need a new one. They are excellent. Thoroughly transpare And the Service Department at Crown Mini has sold me on returning for another Mini when I need a new one. They are excellent. Thoroughly transparent and honest in what needs to be done, why and the cost involved. Steve and his entire Team are excellent and I trust them. More

Excellent service. Well worth the hour and a half drive to Richmond. Always pleasant and helpful. Well worth the hour and a half drive to Richmond. Always pleasant and helpful. More

Awesome. Incredible. Everything in life should be this easy. Counting words is hard to do: Incredible. Everything in life should be this easy. Counting words is hard to do: More

Everyone was so helpful and friendly. I found everyone to be knowledgeable and the associates seemed to work together as a team. I felt valued and would recommend this dealership to anyon I found everyone to be knowledgeable and the associates seemed to work together as a team. I felt valued and would recommend this dealership to anyone looking for a car. More