
Crown MINI of Richmond
Richmond, VA
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Very pleasant and professional. Have worked with both Sales and Service. Steve in Svc is a pleasure. Kevin in Parts got me a key delivered to my home 123. Great attitude too Jacob Have worked with both Sales and Service. Steve in Svc is a pleasure. Kevin in Parts got me a key delivered to my home 123. Great attitude too Jacob in Sales was very knowledgeable and kept in touch to find the right Mini for us. More
They suck I drove 2 1/2 hours. And then they tell me when I get there they cannot even do the recall for my vehicle. They offer me a free diagnostic testing which I can get anywher And then they tell me when I get there they cannot even do the recall for my vehicle. They offer me a free diagnostic testing which I can get anywhere on my car then they come up with some cockamamie $6000 problem with my car. It was a very sad day for me. Not only did. I have to drive back to my house for another 2 1/2 hour drive then I have to come all the way back up there to get a recall put back on it. Sad.! No, I do not recommend them. They are money grubbing and they’re rude. More
Incredibly competent service team. Ran on-time and on-budget for the service- even after I threw in an extra repair. Don’t hesitate to bring your Mini here- I have been to 4 states w Ran on-time and on-budget for the service- even after I threw in an extra repair. Don’t hesitate to bring your Mini here- I have been to 4 states with my mini- and this team is top notch! More
Had a GREAT experience buying my first mini cooper countryman! THANKS for making it so easy! The dealer had lots of patience and answered all our small and huge questions!!! countryman! THANKS for making it so easy! The dealer had lots of patience and answered all our small and huge questions!!! More
I am on my third Mini and I love them. And the Service Department at Crown Mini has sold me on returning for another Mini when I need a new one. They are excellent. Thoroughly transpare And the Service Department at Crown Mini has sold me on returning for another Mini when I need a new one. They are excellent. Thoroughly transparent and honest in what needs to be done, why and the cost involved. Steve and his entire Team are excellent and I trust them. More
Everyone was so helpful and friendly. I found everyone to be knowledgeable and the associates seemed to work together as a team. I felt valued and would recommend this dealership to anyon I found everyone to be knowledgeable and the associates seemed to work together as a team. I felt valued and would recommend this dealership to anyone looking for a car. More