Crown Mercedes-Benz Dublin

This is my second car with Mike - he's a great salesman who is very knowlegeable and always is prepared for my visit. He is attentive and has my best interest at heart. Thanks, Mike for taking the time to who is very knowlegeable and always is prepared for my visit. He is attentive and has my best interest at heart. Thanks, Mike for taking the time to show us the options available on the E Class and for steering us in the right direction. More

I would highly recommend Ken Stuart as a sales representative at Crown Mercedes. He is extremely professional, patient and knowledgable. I brought my pre-owned Mercedes in for service with the r representative at Crown Mercedes. He is extremely professional, patient and knowledgable. I brought my pre-owned Mercedes in for service with the remote thought of purchasing a new vehicle (same model). The service manager was extremely accommodating and willing to get the job finished while I was there without having to return. While waiting I looked at new models and was helped by my previous salesman, Ken. He spent several hours with me going over new models and at the end of the day, I drove a new GL 450 home. I will send all I know to Crown and Ken Stuart for new cars. They have a satisfied customer for life. Thank you to all at the Dealership for a great experience. Ken Stuart, Ryan (sales manager) and Ron (service manager). More

i am so pleased with my purchase from crown dublin. i am so impressed with how friendly everyone treated me not only when i purchased my vehickle but also each time i go in for service.my sales person, rich so impressed with how friendly everyone treated me not only when i purchased my vehickle but also each time i go in for service.my sales person, richard norman was so knowledgeable about the cars and whatever he told me he could back it up in writing. he showed me the book price of my car and he showed me prices from other car dealers and of course his price was the best.i am impressed at how each time i go back to crown dublin for anything, my car is washed inside and out. WOW! i will recommend crown dublin to everyone i know. by the way, i was at a carryout and a gentleman and also the manager commented about my mercedes and even went outside to check it out. that made my day and it gave me the big head. More

I am a repeat customer of both Crown and Michael Gale, which says it all. I am on my fourth mercedes currently, as of my acquisition of just yesterday. I love the product line, and have always been treate which says it all. I am on my fourth mercedes currently, as of my acquisition of just yesterday. I love the product line, and have always been treated very well by Mike and the folks at Crown. They know how to treat their customers, even the ones like me that have Champaign tastes on a beer budget. Highly recommend you deal with Mike, for either new or used. More

Mike took the time to understand what our objective was in trading cars ie larger car with more rear seat room and more trunk room. We looked at used cars, but could not find the color we wanted. He was ab in trading cars ie larger car with more rear seat room and more trunk room. We looked at used cars, but could not find the color we wanted. He was able to find a new car which met our needs and then found a way to price it in our range. The price was slightly more than we had hoped, but we got more value in the car than we expected. We are very satisfied. More

What a GREAT experience buying my first brand new car! I was very pleased with Richard and crown Kia. Who would have thought buying a car would be so simple. Being a female and only 20 years old, I needed l was very pleased with Richard and crown Kia. Who would have thought buying a car would be so simple. Being a female and only 20 years old, I needed lots of help finding the right car to fit me and my budget and the whole 9 yards. I spoke with Richard Norman on the phone a few days before meeting with him, he had put all of my information in the computer and already had the perfect car picked out for me when I arrived. It was so fast when I got there, he showed me the car and it was love at 1st site. Not only did I love the car, but he also was very knowledgeable about the vehicle even though it wasn't in the section he usually worked in, I was very impressed. He had such a great personality and wasn't too "pushy" like some car dealers who are just thinking about making money, not what's best for the customer. He was truly genuine to my needs and my price range. Lance and Mike were also very kind and did everything possible to satisfy my needs and to get me the best price on my 1st brand new car. Mike was even nice enough to let me drive the car home and delivered my paper work to me the next day to fill out at my job on his day off ! Not only that, but he also woke his kids up extra early and brought them along with him (they were beautiful by the way). To sum it up, the experience was great, employees where wounderful and I reccomend everyone going to them to purchase there new vehicles. Thanks so much! More

After having an amazing experience with Lexus and deciding to go that route, I dropped in to Dublin Mercedes just to peek around. I was immediately greeted and offered bottled water. When i returne deciding to go that route, I dropped in to Dublin Mercedes just to peek around. I was immediately greeted and offered bottled water. When i returned from the ladies room, the sales manager and Sales Consultant Richard Norman, were waiting for me. They asked me key questions and got me into a car to "feel" it out and help me focus my search. I am exceedingly specific about my wants and needs. I am somewhat hard to please and this was my first luxury car purchase. Richard stayed by my side for 7 hours (even took me out for sushi). And brought every car out that i wanted to try and allowed me to drive them without him. While i was testing cars, he searched hard for a car that fit my specific interior design needs (bells and whistles and color combo) and when i returned, he had a car that he had pulled fresh off the truck just for me. Brand spankin new. 0 miles. I wasnt looking for a brand new car b/c i wanted a fully loaded car. He presented the car to me and handed me three options to deal...the deals were insane. I still needed a push. So i took the car home and when i returned the next day, I signed. There were some issues here and there, but my experience with Richard was A++. This is a straight shooting man. Being a young woman, I was concerned with forthrightness. Richard was professional, honest, open, and accomodating. I was ridiculously spoiled and allowed to be bratty. He never condescended and did back flips to work the deal I wanted. more than anything, he was direct. And while it took me aback at first, I grew to love it. I dont need to be jerked around. I dont need to be patronized or sold a product thats not for me. Tell me what you can do and then show me. He is amazing. I very rarely put my pen to paper to single someone out...but honor is given where it is due. If you are considering a buy or lease...mercedes or otherwise...ask for him- Richard Norman. He will do exceedingly abundantly more than you can think to ask. More

This was the first time we worked with Richard Norman. He took the time and had the patience to answer all of our questions. Richard was willing to work extended hours due to our busy schedules. He showed us took the time and had the patience to answer all of our questions. Richard was willing to work extended hours due to our busy schedules. He showed us all we wanted to see and explained the differences. We would definitely want to work with Richard for any future car purchases. He is one of the very few car salesman that we would want to refer to our family, friends, and associates. We have always loved the service at Crown and now Richard has enriched our purchasing experience. More

I tookk my 2000 s430 in for service and as usual, worked with Seth. He is a great service rep in that he is very knowledgeable and carefully explains the service being accomplished. All service on my cars with Seth. He is a great service rep in that he is very knowledgeable and carefully explains the service being accomplished. All service on my cars has been done in a timely manner and the work was alwasys perfect. While I was waiting during my car's service, I walked around the car lot and found an E350 that seemsd to be calling my name! Richard Norman came out and talked to me about the car. At that point I wasn't thinking of trading cars, but after working with Richard and the outstanding price offered on both the new car and my S430,I couldn't pass it up. When I picked the car up the next day, he thoroughly went over all of it's features so I felt confident in it's operation. I must say that Richard's exuberant personality made the trading of cars an extremely pleasurable event fot me. More

Let me tell you something-I buy and enjoy a lot of cars both new and used. My wife and I just happened to be taking a trip to Hocking Hills for a short get-away if you can relate. Anyway, I said lets hav both new and used. My wife and I just happened to be taking a trip to Hocking Hills for a short get-away if you can relate. Anyway, I said lets have breakfast at First Watch and "maybe we'll look through Crown and MAG for the fun of it." Eye Candy 101--Lamborghini Gallardo. Okay, I have to look at this car wherein this voice comes through the air-"Isn't that car beautiful, thats all you, lets go for a ride-man, you have to drive this car." So, as I am greeted by Richard Norman on this 90 deg. Saturday morning, the fun started. We hit it off from the start and not to get roped in, he was just a genuinely nice guy that happened to be a car salesman. He's not the go to man for exotics(yet) but he does work with Ryan who is the "go to" guy for the detail. THe team worked well together. I wanted to buy, Ryan talked the detail of the cars and Richard was the deal maker which, simply put: He wants to sell cars to those that want to buy cars. Nothing over the top pushy, although he did send me about 10 pics of the Lambo as we were driving further south. I like that-straight communication, no BS just a nice salesman. Frankly, Richard could sell a lot of things and doesn't need much to go on as his personality shines. The deal on the Lamborghini didn't happen although I did stop by for another look and drive with my wife. About a week later, I stopped in after a business meeting--there it was Bentley Continental GT. Now, bear in mind, salesmen always have a way and I was laughing again. Letting my wife know that I was on my way home, although not fully disclosing that I had stopped one more time for a "look see" of the inventory. Anyway, long getting longer, I bought the GT, Richard and significant other delivered it to my house (130 miles away) and although I haven't been behind the wheel for many miles, life is about things that get to it. The car is great but the service was the best part. Thanks Ryan and Richard--you know I will return. More