Crown Mercedes-Benz Dublin

I'm very into cars. I've been driving Cadillacs for years and have been curious about Mercedes for a while now. I stopped in about a month ago to look at an S550. I was met by Richard Norman, who was years and have been curious about Mercedes for a while now. I stopped in about a month ago to look at an S550. I was met by Richard Norman, who was very friendly and professional. I am a person who really doesn't enjoy buying cars. However, his genuiness and low-pressure style were refreshing. At his suggestion, I did a test drive. Naturally I loved it-an amazing automobile! Though it was a 2007, it drove like a new car-unbelievable! I had been a loyal Cadillac guy for over 20 years, usually ordering a new Cadillac every 2-3 years. Unfortunately, my old dealership had been "absorbed" into one of the giant corporate run groups that sells lots of brands. I really felt like I was just a number, and a really small one at that. Richard Norman followed up with me without being obtrusive. I did return to Crown Mercedes and bought the S550 4Matic that I originally test drove. I feel I got a very good deal on the car and the experience was like "the good old days" when I felt like someone really appreciated my business and wanted me as a customer for life. The car is an amazing piece of design and engineering. The dealership is absolutely the best I've ever dealt with. They not only have free car washes, they dry the car by hand so it looks perfect! I still can't believe it! Richard Norman was great, too! I will be happy to refer my business associates and friends to him and Crown Mercedes of Dublin! More

Ken does a great job informing his customers of specials, offerings and information about cars (pros, cons, good deals, etc.) and following up with purchases and service. The service department is helpful as offerings and information about cars (pros, cons, good deals, etc.) and following up with purchases and service. The service department is helpful as I have had no problem replacing parts on my vehicle that are still under warranty. Other employees are willing to greet everyone with a smile and direct you to the staff member or perfect car you are looking for More

I have been purchasing and servicing my Mercedes Benz cars at Crown Eurocars in Dublin, Ohio for many years. The srevice has always been excellent and my contacts with the service Dept. as well as the sa cars at Crown Eurocars in Dublin, Ohio for many years. The srevice has always been excellent and my contacts with the service Dept. as well as the sales dept. (Glen Gilbert) have always been very professional and friendly. We currently own 3 late model Mercedes cars and we always recommend Crown Eurocars to our friends. More

The experience I had with dealing with Crown was exceptional. The quick response to my questions about price and what product was available made shopping easy. The transaction was as simple as it co exceptional. The quick response to my questions about price and what product was available made shopping easy. The transaction was as simple as it could be and took little effort on my part to complete. The sales person I dealt with was a pleasure to work with. More

I called two dealers and only one dealer consistently replied and gave back competitive pricing. A week later and I am still waiting for the other one to reply! This is the second car purchased from this replied and gave back competitive pricing. A week later and I am still waiting for the other one to reply! This is the second car purchased from this dealer and it is an extremely smooth and professional operation. Their product knowledge is exceptional and their inventory is solid. I would recommend this dealer and my salesperson to anyone freely. More

The Sales Consultant (Ken) went beyond our (wife and I) expectations on this sale because of the amount of time and detail about the vehicle. We were not pushed out the door with keys in hand and thank yo expectations on this sale because of the amount of time and detail about the vehicle. We were not pushed out the door with keys in hand and thank you very much - this was the best buying experiance we have had at any dealership in the past. Ken has also continued to follow-up on our needs(Command features set-ups) since the purchase and to come in any time to complete these items. I rated N/A on Quality of Work because none has been performed. More

Crown EuroCars and Ken Stuart have always been my first choice to purchase a new or used vehicle. Their professionalism and attention to detail is the main attraction for me. They are always will to nego choice to purchase a new or used vehicle. Their professionalism and attention to detail is the main attraction for me. They are always will to negotiate and are very interested in ensuring I am happy with the vehicle. More

Ken is one of the most friendly sales employees and really makes you feel comfortable while you are there. He listens to your needs and will get you the best deal possible. His knowledge of cars and really makes you feel comfortable while you are there. He listens to your needs and will get you the best deal possible. His knowledge of cars and years of service in this industry is someone I would always refer my friends to and is the first person I call when I need a car. More

Michael Gale & the workers of Crown Eurocars were outstanding. Their customer service was exceptional. Most dealerships don't treat a 23 year old as a serious buyer. However, from the moment I first outstanding. Their customer service was exceptional. Most dealerships don't treat a 23 year old as a serious buyer. However, from the moment I first called, I was treated with the upmost respect and as if I'm buying a car THAT day. (Note: Which I ended up doing because they were able to work out a great deal with my trade-in and budget.) I will buy more cars from Crown Eurocars and Michael Gale in the future I am certain. I HIGHLY recommend this dealership. The car I purchased needed to have a rim buff out a scuff and fix a light, and they have been nothing but supportive and doing so (free of charge since I purchased the car with these problems -- It was written on the deal we established). More

I visited Crown Automotive after being referred to Richard Norman. I had purchased several cars in the past and was not at all happy with the process or the service I received after the sale. Working Richard Norman. I had purchased several cars in the past and was not at all happy with the process or the service I received after the sale. Working with Richard was different from the very beginning of the process. He greeted me with a warm and friendly smile and made me feel like he was really interested in my needs and not just "getting the sale". He worked with me to find a vehicle that had all the many options I was looking for while still staying in my budget. Since my purchase, he has always been available to answer any questions I have had about my new car and has never been impatient with my questions. I have since recommended him to many of my friends and family members and he has consistenly showed the same great service. Richard is an excellent salesperson and all my future vehicles will be purchased from him. More